Celebrity Ford of Tom's River

The Best Ford Dealership in Ocean County This was my 4th new Ford in 5 years. We always go to Downs Ford and Shannon Lewis is always our Salesperson. From test driving up to 4 vehicles someti This was my 4th new Ford in 5 years. We always go to Downs Ford and Shannon Lewis is always our Salesperson. From test driving up to 4 vehicles sometimes, I always walk away with my dream Ford. More

The best! Is it possible to have a favorite car salesperson? Shannon 's patience, knowledge and friendliness is tops. I also have only good things to say abou Is it possible to have a favorite car salesperson? Shannon 's patience, knowledge and friendliness is tops. I also have only good things to say about Mike Quinn. Downs Ford has a very friendly and professional staff. I've purchased three cars from Downs and have never felt pressured or confused as with other dealers. Bravo to Downs! More

This is not the just say '5 star' review. After looking and checking and checking, we went to a place where me and my dad have bought in the past. We had groceries in the car and made a stop l After looking and checking and checking, we went to a place where me and my dad have bought in the past. We had groceries in the car and made a stop late in the day on a Saturday (4/4). My wife and I loved looking at the 2015's but figured to remain where we could afford. Chris (Manzo) saw my wife and I checking out the 2015 and waited for us by the showroom. No pressure. The three of us chatted things up while looking at a 2010 Mustang convertible. I was sold at first sight. We had to get our groceries home and said to Chris that we would see him. I'm sure he's heard that so many times. He gave me his personal cell number. We set up an appointment on Tuesday (4/6). In the mean time, my wife and I did some number work via the Ford Motor Company website. Like most, I always feel being overwhelmed going into the dealership to deal with 'sharks'. Chris remembered us right away. We sat and talked about everything. We disclosed we were there for a lease and had a discharged bankruptcy...and we wanted the 2015. We all had an understanding regarding how we could work this out for everyone. Barry Cottrell. Thank you. You worked out numbers so we could have a new car with a very reasonable payment and very reasonable monthly payments. I can't say thanks enough. We did our homework too. With the help of Chris, Barry and my wife and I. We came to a sale. Awesome! Now came the financing. Like I said earlier, we had a discharged bankruptcy. We, like others, are making our way back. Chris Delvecchio took our paperwork and got us approved. I wouldn't touch the 'key' on the desk until I heard a positive thing. Chris came to the cubicle and said "congratulations" and I thought he might be in the wrong cube. He did say being loyal Ford customers helped. When Chris (Manzo) put the temporary plate and inspection sticker (4/20) on OUR NEW CAR, I was elated. With the help of these three men and some homework on my side...the Lees are proud owners of a brand new 2015 Ford Mustang. More

EASY and PLEASANT EXPERIENCE Ryan was our sales rep. He was very helpful and knowledgeable. We had a great experience. The financing was a breeze and we felt very comfortable w Ryan was our sales rep. He was very helpful and knowledgeable. We had a great experience. The financing was a breeze and we felt very comfortable with Chris. I would highly recommend Ryan & Chris and Downs Ford. Thanks for a great experience. We LOVE our new vehicle!! More

Great team to make the sale I would highly recommend the team at downs ford for the purchase of any new or used vehicle. They made the transaction process easy. Love my new F-1 I would highly recommend the team at downs ford for the purchase of any new or used vehicle. They made the transaction process easy. Love my new F-150 More

Fantastic experience with Ryan & Chris! Ryan helped me pick out my new died explorer & Chris did the finance.They were both extremely helpful & made me feel comfortable buying a new vehicle. Ryan helped me pick out my new died explorer & Chris did the finance.They were both extremely helpful & made me feel comfortable buying a new vehicle.I would recommend downs ford and Chris & Ryan to anyone.I am very satisfied with my experience. More

New truck purchase There could be no better experience than to deal with a no hidden agenda dealership !!! No pressures....only honesty ! Thank you Downs Ford for excell There could be no better experience than to deal with a no hidden agenda dealership !!! No pressures....only honesty ! Thank you Downs Ford for excellence!!! More

Impressed by staff Chris Manzo was a very impressive employee, he literally dug out the Ford Fiesta ST out of the snow at nighttime just to be able to do the test drive Chris Manzo was a very impressive employee, he literally dug out the Ford Fiesta ST out of the snow at nighttime just to be able to do the test drive and get the feel for the car. Showed excellent professionalism, friendliness and timeliness with sale of vehicle. Also as a mention Mike LaCapria was great help in coordinating what payment options would work best and be within the desired monthly payment. I would recommend others to go this dealership if they are looking to find a brand new Ford vehicle. Friendly staff and they work excellent with you and your monthly payment goals for when purchasing a new vehicle. Again, Chris Manzo was impressive in his professionalism and dedication to the customer. I would return in the future if I needed another new vehicle, but for now I'll enjoy my new Fiesta ST! Thank you Chris and Mike! More

Gerat job Ryan! Good job Ryan DelVecchio! You made it easy to purcase the truck, bying a vehicle can be a hassle and stressfull time, but not with you. Thanks again. Good job Ryan DelVecchio! You made it easy to purcase the truck, bying a vehicle can be a hassle and stressfull time, but not with you. Thanks again. More

Chris might be my new best friend Fifteen years ago I bought my first new car, a Taurus, at Downs. Still runs well, but every fifteen years you should probably get another car weather Fifteen years ago I bought my first new car, a Taurus, at Downs. Still runs well, but every fifteen years you should probably get another car weather you need one or not and you should choose that car before you actually need a new car. Chris Manzo was very pleasant and helpful. I never felt rushed or pressured by him. I actually got a better car than the one I thought I wanted. I would definitely refer him to friends and family looking to buy a Ford. More