Celebrity Ford of Tom's River
Toms River, NJ
Filter Reviews by Keyword
By Type
Showing 751 reviews
Buying a used vehicle Not pushy very understanding salesman Ron Rosa dealt with him until we had to talk to the finance man. Thats the way it should be at all dealers. He s Not pushy very understanding salesman Ron Rosa dealt with him until we had to talk to the finance man. Thats the way it should be at all dealers. He showed me everything I needed to know about the car. More
Pleasure dealing with Downs Ford Very friendly, didn't feel pressured, our sales agent Shannon was very helpful we would definitely recommend Downs Ford . Very friendly, didn't f Very friendly, didn't feel pressured, our sales agent Shannon was very helpful we would definitely recommend Downs Ford . Very friendly, didn't feel pressured, our sales agent Shannon was very helpful we would definitely recommend Downs Ford . More
Downs F150 Easy transaction. Very friendly. Didn't feel like I was being sold. Great tutorial of the truck and it's features. Thanks again for the truck Easy transaction. Very friendly. Didn't feel like I was being sold. Great tutorial of the truck and it's features. Thanks again for the truck More
Amazing, the best experience ever ! My husband and I had the most amazing experience purchasing a car ever , We will recommend this dealership to anyone we know. This is our first Ford v My husband and I had the most amazing experience purchasing a car ever , We will recommend this dealership to anyone we know. This is our first Ford vehicle , we absolutely love it . The staff at this facility goes above and beyond, everyone there is friendly and it shows they love their jobs , We would personally like to Thank , Ron, Gene,Vince & Chris for all of your help . You guys are the best, keep up the good work !!!!!!! More
WOULD NEVER GO ANY PLACE ELSE We are now on at least our 6th Lease. Started leasing when our children were small for safety purposes, reliability and a good stable family vehicle. We are now on at least our 6th Lease. Started leasing when our children were small for safety purposes, reliability and a good stable family vehicle. We're over an hour away with traffic since we're up in Bergen County. But would never even consider going anywhere else. We can call Gene and he will have a car for us within a day. He's amazing. Gene & Michael are the most courteous, helpful, kindest & most informative and understanding people we have ever met. I wish them all the best as well as Downs Ford. Thank you Gentlemen, you've made ourfamily very very happy many years, and for many years to come. We trust them implicably. It's alwasy such a pleasure seeing our friends. My eldest son would be 22 now and we have a 20 year old son as well. He loves driving all our cars as well. We'll be looking shortly for something for him, and have already let Gene and Mike know - and I have no doubt he'll come through for us. He/they always always does. Again thank you so much. We had a great day! I couldn't be happier and more excited. More
Great Job As you might have imagined, I have purchased many cars in my adult life. For myself and for my family members. Most of the time I have been quite plea As you might have imagined, I have purchased many cars in my adult life. For myself and for my family members. Most of the time I have been quite pleased with the vehicles I have purchased, with few exceptions. However, I hate the actually buying process. The last car I purchased prior to this one I had done my homework. I knew what care I wanted. I knew what options I wanted and I knew what I should be paying for the vehicle. Despite all of that, I spent 8 hours in the dealership hammering out a deal. As a result of my last purchase I was very reluctant to go through this process again and would do anything to avoid it. Again, I did my homework and selected a Ford Fusion as my next choice. I first contacted Gene Wendelken at Downs Ford. I gave him a short list of "must haves" in the vehicle. By that afternoon I received a call from Gene. He said he had found a vehicle that matched all my needs. He put me in touch with Mike Quinn, who would be my salesman through the process. I stopped by that evening and Mike showed me the vehicle, took me for a test drive and then went through the numbers with me. The whole process was very transparent, no games, and we were done in under an hour. That was Wednesday evening. I picked the car up on Friday and I am quite happy with the vehicle and the process. I would do it again tomorrow if it was always this easy. More
Excellent experience This is the eleventh vehicle I have bought From Down's. The third from Mike Quinn. As always, no hassle. It will be where I buy my next vehicle too. G This is the eleventh vehicle I have bought From Down's. The third from Mike Quinn. As always, no hassle. It will be where I buy my next vehicle too. Great sales and management staff More
Great Car Buying Experience! My experience buying a Fiesta ST from Down's was great. Mike was very attentive to all of my questions via email and by phone and he was extremely pat My experience buying a Fiesta ST from Down's was great. Mike was very attentive to all of my questions via email and by phone and he was extremely patient. Reshard was also very responsive to my online inquiry. All of the financing numbers were presented openly and clearly so I knew what to expect. There was no pressure at all. I would definitely recommend buying a car from Downs Ford and definitely Mike P. More
It was a great experience They were very helpful, very nice and I felt they made the process of buying a car nice and pleasant. The dealership on a whole was great. They were very helpful, very nice and I felt they made the process of buying a car nice and pleasant. The dealership on a whole was great. More
Awesome , knowledgeable, friendly, pretty much sums up my experience at Downs Ford in Toms River NJ. My Salesman Michael Quinn was great to work with, he knew , knowledgeable, friendly, pretty much sums up my experience at Downs Ford in Toms River NJ. My Salesman Michael Quinn was great to work with, he knew what he was talking about, explained everything in great detail, and most importantly made us feel comfortable through the whole process. More