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Celebrity Ford of Tom's River

Toms River, NJ

4.4
751 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 751 reviews

August 02, 2015

Buying a used vehicle Not pushy very understanding salesman Ron Rosa dealt with him until we had to talk to the finance man. Thats the way it should be at all dealers. He s More

by Firstford .
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rosa
Aug 06, 2015 -

Celebrity Ford of Tom's River responded

Thank you for sharing your positive purchasing experience with Ron and Downs Ford of Toms River. It was a pleasure to earn your business and we look forward to seeing you, and hopefully your friends and relatives in the future. Mike LaCapria Sales Manager

July 29, 2015

Pleasure dealing with Downs Ford Very friendly, didn't feel pressured, our sales agent Shannon was very helpful we would definitely recommend Downs Ford . Very friendly, didn't f More

by Janjim
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Lewis
Aug 06, 2015 -

Celebrity Ford of Tom's River responded

Our philosophy here at Downs Ford of Toms River is "We don't try to sell you a vehicle, we try to help you buy one." We appreciate your business and recomendations. Thank you again, and thank you for sharing your positive experience Mike LaCapria Sales Manager

July 26, 2015

Downs F150 Easy transaction. Very friendly. Didn't feel like I was being sold. Great tutorial of the truck and it's features. Thanks again for the truck More

by Joec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Papaycik
Aug 06, 2015 -

Celebrity Ford of Tom's River responded

Thanks Joe for your positive review. Please tell all your buddies at work about Mike and Downs Ford of Toms River.Please let them know that their buying experience will be just like yours!They will be treated with the utmost respect. Thanks again for your business!!! Mike LaCapria Sales Manager

July 24, 2015

Amazing, the best experience ever ! My husband and I had the most amazing experience purchasing a car ever , We will recommend this dealership to anyone we know. This is our first Ford v More

by Calhouns review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rosa, Vincent palazzolo, Christopher Delvecchio
Jul 25, 2015 -

Celebrity Ford of Tom's River responded

Thank you so much for your wonderful review. It was a pleasure working for you, and we are thrilled that you love your Explorer. Ron, Gene, Vince, Chris and the rest of the staff here at Downs Ford of Toms River are grateful for your business, and look forward to serving you in the future! Thanks again! Mike LaCapria Sales Manager

July 14, 2015

WOULD NEVER GO ANY PLACE ELSE We are now on at least our 6th Lease. Started leasing when our children were small for safety purposes, reliability and a good stable family vehicle. More

by suzieb712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
We've worked very closly in the past with "Big John" Dunsack.... He was amazing - I'm sorry he's no longer with you. I wish him only the best., Michael Quinn, Vincent palazzolo
Jul 14, 2015 -

Celebrity Ford of Tom's River responded

Thanks for sharing your buying experience with us. We at Downs Ford of Toms River take pride in our customer service. All of us at your Ocean County Ford Store really appreciate your business. And hope to see you, your friends and relatives in the near future. Thank you Gene Wendelken General Sales Manager Downs Ford Inc.

July 11, 2015

Great Job As you might have imagined, I have purchased many cars in my adult life. For myself and for my family members. Most of the time I have been quite plea More

by print732
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Quinn
Jul 11, 2015 -

Celebrity Ford of Tom's River responded

Thanks for sharing your buying experience with us. We at Downs Ford of Toms River take pride in our customer service. All of us at your Ocean County Ford Store really appreciate your business. And hope to see you, your friends and relatives in the near future. Thank you Gene Wendelken General Sales Manager Downs Ford Inc.

Jul 11, 2015 -

Celebrity Ford of Tom's River responded

Thanks for sharing your buying experience with us. We at Downs Ford of Toms River take pride in our customer service. All of us at your Ocean County Ford Store really appreciate your business. And hope to see you, your friends and relatives in the near future. Thank you Gene Wendelken General Sales Manager Downs Ford Inc.

Jul 11, 2015 -

Celebrity Ford of Tom's River responded

Thanks for sharing your buying experience with us. We at Downs Ford of Toms River take pride in our customer service. All of us at your Ocean County Ford Store really appreciate your business. And hope to see you, your friends and relatives in the near future. Thank you Gene Wendelken General Sales Manager Downs Ford Inc.

July 11, 2015

Excellent experience This is the eleventh vehicle I have bought From Down's. The third from Mike Quinn. As always, no hassle. It will be where I buy my next vehicle too. G More

by FordandHarley!
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Cottrell, Michael Quinn
Jul 15, 2015 -

Celebrity Ford of Tom's River responded

Thank you Fordandharley for your review of Mike Quinn and Downs Ford of Toms River. We appreciate your business, and look forward to addressing any needs, questions, or concerns you may have going forward. Thanks once again! Mike LaCapria Sales Manager

July 10, 2015

Great Car Buying Experience! My experience buying a Fiesta ST from Down's was great. Mike was very attentive to all of my questions via email and by phone and he was extremely pat More

by CMC85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reshard Ali , Mike Papaycik, Vincent palazzolo
Jul 10, 2015 -

Celebrity Ford of Tom's River responded

Thanks for sharing your buying experience with Mike and Reshard. We at Downs Ford of Toms River take pride in our customer service. All of us at your Ocean County Ford Store really appreciate your business. And hope to see you, your friends and relatives in the near future. Mike LaCapria Sales Manager

July 05, 2015

It was a great experience They were very helpful, very nice and I felt they made the process of buying a car nice and pleasant. The dealership on a whole was great. More

by howiekreis
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Quinn
Jul 08, 2015 -

Celebrity Ford of Tom's River responded

Glad your happy Howie.We aim to please so share any of your questions or concerns with us anytime. Mike and the rest of us at Downs Ford of Toms River thank you for sharing your buying expreience, and for giving us your business. Mike LaCapria Sales Manager

July 01, 2015

Awesome , knowledgeable, friendly, pretty much sums up my experience at Downs Ford in Toms River NJ. My Salesman Michael Quinn was great to work with, he knew More

by Petefeet4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Quinn
Jul 01, 2015 -

Celebrity Ford of Tom's River responded

Thank you Pete for your positive review of Mike and our dealership Downs Ford of Toms River. We are very happy about your comfortable buying experience.Please tell your friends and family about us, and thank you for your business we greatly appreciate it. Mike LaCapria Sales Manager

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