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Celebrity Ford of Tom's River

Toms River, NJ

4.4
751 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 751 reviews

December 01, 2015

Not what i expected I went to Downs Ford as a first time car buyer who had no clue on the whole process. I sat with Mike Papaycik and he helped me every step of the way. More

by Larrymorton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Papaycik
Dec 04, 2015 -

Celebrity Ford of Tom's River responded

Thank you Larrymorton for sharing your positive sales experience with other consumers. “Got a phenomenal deal”, your sure was Mike, only kidding. Thanks for the business, Barry Cottrell General Sales Manager

November 17, 2015

Excellent The car & all the upgrades were explained clearly. No sales pressure, it was all in all a perfect experience . Mike is was a pleasure to work with, an More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Papaycik
Dec 02, 2015 -

Celebrity Ford of Tom's River responded

We really enjoyed reading your feedback, jjd! All of us here at Downs Ford truly value your business and hope to see you again soon! Take care!

November 17, 2015

Excellent experience My over all experience was a good one. My salesman was very knowledgeable and made my buying experience quick and easy. I would definitely recommend t More

by jjd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Piano
Feb 04, 2016 -

Celebrity Ford of Tom's River responded

Thank you jjd for taking the time to write a positive review. We do our best to do things different than the others. Wanted to take the time to personally thank you for your business at Downs Ford in Toms River. Please share your experience with friends and family and take advantage of our referral program. Thanks again! Chris DelVecchio Sales manager

November 12, 2015

Above and Beyond From the moment I walked in, I knew this was the place to be. Shannon Lewis was an excellent sales rep and a wonderful human being. She took the tim More

by Pritch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Lewis
Nov 13, 2015 -

Celebrity Ford of Tom's River responded

We really enjoyed reading your feedback, Pritch! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care, Pritch!

November 10, 2015

VIP service Easily the best and easiest experience I have ever had. Everyone was very helpful. Dealing with the sales staff was actually pleasant and not the typi More

by 85capri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Riccardi, Antonio Piano, Vincent palazzolo
Nov 13, 2015 -

Celebrity Ford of Tom's River responded

85capri, thank you for your kind words and congratulations on your new vehicle! All of us here at Downs Ford truly value your business and hope to see you again soon! Take care!

November 05, 2015

Beyond Satisfied Customer The moment I walked in Downs Ford the experience was simply stressfree. The staff was friendly and helpful as well as courteous. I would highly reco More

by jennyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Papaycik, Christopher Delvecchio
Feb 04, 2016 -

Celebrity Ford of Tom's River responded

JennyG!! I wanted to take the time and thank you personally for your purchase at Downs Ford in Toms River. We take pride in making every new and used car experience smooth and hassle free. Please tell your family and friends about your experience. We have a referral program to anyone who mentions your name. Thank you again for your review it’s very much appreciated!! Thank you! Chris DelVecchio

November 03, 2015

Easy car buying experience!! Mike and the DOWNS FORD team made everything easy!! They took all m needs into consideration and I was in and out with no problems!!! I would definit More

by Rangers24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Papaycik, Vincent palazzolo
Nov 09, 2015 -

Celebrity Ford of Tom's River responded

We work hard to make your visit with us as convenient and simple as possible for you, Rangers24! Here at Downs Ford, we sincerely hope to see you again! Take care!

October 15, 2015

Excellent Experience. Best Purchase of my life. Wish I went to Downs Ford Years ago.. I have purchased 8 vehicles from many dealers and by far this was the best. More

by Pancakepete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Quinn
Oct 15, 2015 -

Celebrity Ford of Tom's River responded

Thanks for the kind words Pete, looking forward in continuing to earn your business in the years to come. Lets us know whatever we can to do to enhance your experience. Best regards........... Gene Wendelken General Sales Manager Downs Ford Inc.

October 15, 2015

New car purchase It was a pleasure doing business with Downs Ford. Our salesperson person Jonathan was professional and never did I feel pressure as in previous experi More

by lsay51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada
Oct 16, 2015 -

Celebrity Ford of Tom's River responded

lsay51 I am so happy to hear that you did not” feel pressure” as in previous experiences. Thanks to Jonathon Tejada for getting it right. Our goal is always to make our customers feel great about their buying experience while here at Downs Ford in Toms River. Thanks for your business, Barry Cottrell Sales Manager

October 13, 2015

Very satisfactory. All staff from Tom Arden down to our salesperson Jonathon were informative and made the process very smooth and rewarding. Over many years we have ma More

by Charlie from Somerset Dr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada
Oct 16, 2015 -

Celebrity Ford of Tom's River responded

Thanks so much Charlie from Somerset Dr for sharing with other consumers how you were treated while making your new vehicle purchase with the help of Jonathon Tejada & Tom Arden. Thanks for your continual business, Barry Cottrell Sales Manager

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