Celebrity Ford of Tom's River
Toms River, NJ
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Refreshing and Wonderful Experience My father and I were out to various dealerships in Toms River looking to lease a car. After a few hours in a local dealership we were very apprehensi My father and I were out to various dealerships in Toms River looking to lease a car. After a few hours in a local dealership we were very apprehensive about continuing out search for the day. The dealership we were at was so unorganized, rude, and I actually left there feeling drained and exhausted. My father said, lets stop at Downs Ford. I had already been there on a Sunday just to window shop, and liked the Fusion SE. I will admit I was nervous at first. When we walked in we were greeted by a nice salesman Nick Telesca. My father requested to we speak to a manager first about financing before we test drove anything due to the hours wasted at the other dealership. Nick went and got Chris Delvecchio, and Chris was so informative and professional. He was pleasant, and spent time with us. No pressure at all, and I went from a nervous wreck, to a relaxed potential customer. I drove the Fusion I wanted, and loved it. Financing approved very quickly as well. Nick went over everything in the car, and while we awaited paperwork to be finalized, Nick was so a pleasure to talk with. I highly recommend anyone who went through the gauntlet at other dealerships, feeling overwhelmed, and beaten down, to give Downs Ford a visit. You will not be disappointed. You will be pleasantly surprised how down to earth the staff is, and feel a sense of relief. Thank you Chris and Nick so much for treating my father and I so wonderful. Sincerely, Raymond and Darlene More
Great team at Downs Ford! My family has been buying cars from Downs Ford for years and I have heard nothing but great things. I just recently purchased a new car from Downs and My family has been buying cars from Downs Ford for years and I have heard nothing but great things. I just recently purchased a new car from Downs and the experience was nothing but first rate! Mike Q. and the team provided us with all the information we needed to make a decision. Great overall experience and I would recommend gong to Downs Ford for your next purchase! More
I Love This dealership & Will Always Be My#1 I was accommodated by my husband & I, our plan was just to window shopped. After talking to Johnathan, we decided to see the how the numbers looks on I was accommodated by my husband & I, our plan was just to window shopped. After talking to Johnathan, we decided to see the how the numbers looks on paper, long story short, after outline everything on the paper, we decided to go for it. I just want to say, with how customer friendly they were & most of all, the deal was so great to passed on. All in all, I will recommend these guys to anyone else, I'm very grateful that I'd came their way & they were able to get me into my dream car. Love you guys (Down Ford) More
Wonderful experience! Wonderful experience with a great sales team! They made doing business with them easy. Jonathan explained every detail of the car very thoroughly, ans Wonderful experience with a great sales team! They made doing business with them easy. Jonathan explained every detail of the car very thoroughly, answered all my questions, and was very quick to respond. More
happy! We had a great experience and would highly recommend Downs Ford and the great staff that helped us. Michael Quinn was a great salesman, very friendly We had a great experience and would highly recommend Downs Ford and the great staff that helped us. Michael Quinn was a great salesman, very friendly and helpful.Chris Delvecchio went above and beyond to help get us into the car that we really wanted. He made us feel very welcomed. Shannon Lewis had us in and out with our paperwork in no time. Happy happy happy customers! We love our new Ford Fusion!! More
Awesome !!!! Jon Vance made buying a car a pleasure i will recommend him highly to anyone shopping for a vehicle at Downs Ford !!! Thankyou Jon Vance made buying a car a pleasure i will recommend him highly to anyone shopping for a vehicle at Downs Ford !!! Thankyou Pete Furrer More
I had an excellent experience Great job friendly and good price!! Nick really sat down with us for a rather long time and worked out a good price for us on our new vehicle!! Great job friendly and good price!! Nick really sat down with us for a rather long time and worked out a good price for us on our new vehicle!! More
Car Shopping for the non shopper I just came to look, as a lot of people would say. I'm very glad I did. I did not plan on a purchase but I will say Im glad I did. Chris and I looked I just came to look, as a lot of people would say. I'm very glad I did. I did not plan on a purchase but I will say Im glad I did. Chris and I looked he gave me the options to lease or buy with absolutely no pressure. I found what I wanted in about 5 minutes and could not be happier. True Professionals from the Owner all the way through. Family Atmosphere if I could describe my experience. Thank you all so much for caring and listening. More
selling lemons worst dealers deceptive advertising bought ford explorer 2011 was dealer maintained for oil changes in freehold , certified , the vehicle had two reca worst dealers deceptive advertising bought ford explorer 2011 was dealer maintained for oil changes in freehold , certified , the vehicle had two recalls had them fixed then at 63000 miles out of no where no dash light warnings the engine siezed , it was in ford dealers ship for complete diagnostics in freehold some time back in october , when i called downs ford the manager says rudely all machines break down ,he said he will call me back he is very busy from last two weeks i havent heard from him after leaving him few messages i am done with these guys and ford motor company they will not get another $ of my hard earned money. called ford customer svc and they dont want to cover anything above 60000 miles for vehicles that cost more than 35000$ shoot yourself in foot rather than visiting this dealer or buying ford Regards, More
What a wonderful group at Downs Ford From the moment I arrived I was treated so wonderfully. The entire process was like nothing I've ever experienced. Smiling faces, personal attention. From the moment I arrived I was treated so wonderfully. The entire process was like nothing I've ever experienced. Smiling faces, personal attention. I would recommend anyone looking to purchase or lease a car to get over to Downs Ford. Antonio Piano is an Angel and Shannon in Finance is Pure Gold! More