Celebrity Ford of Tom's River

Excellant Personal Service Salemen Tim Walizer was extremely helpful, curtious, and well mannered. Helped us with all our concerns. Time to complete paperwork was quite long bu Salemen Tim Walizer was extremely helpful, curtious, and well mannered. Helped us with all our concerns. Time to complete paperwork was quite long but overall we were satisfied with the shopping experience. More

Unprofessional Apparently you have to put a deposit on a car first, before you can apply for a credit application, to see if you can even qualify to get a loan, to p Apparently you have to put a deposit on a car first, before you can apply for a credit application, to see if you can even qualify to get a loan, to purchase the vehicle. Makes sense right? Ridiculous..don't waste your time here. More

Being treated like family I assisted Jean Fayden in turning in her lease early as she has chosen to no longer drive at 87!! Jim Gesicki did all he could to make this transacti I assisted Jean Fayden in turning in her lease early as she has chosen to no longer drive at 87!! Jim Gesicki did all he could to make this transaction easy. Roger and Vincent also made the visit pleasant even though she had to pay $1500 as a buy out fee. More

Great car buying experience Just purchased 2016 Explorer from Downs Ford. They were a pleasure to deal with. Ron the salesman was professional and courteous. Got a great deal wit Just purchased 2016 Explorer from Downs Ford. They were a pleasure to deal with. Ron the salesman was professional and courteous. Got a great deal with no hassles. Handled paper work efficiently. Chris the sales manager was courteous and helpful in negotiating the deal. I would do business with Downs Ford in the future. It was a pleasure to buy a car from a dealer without getting the runaround. Vehicle was ready on time and delivery was a breeze . Mark More

On Vacation Rear Suspension dropped I went on vacation on my drive down the air suspension gives on my expedition I go online and make an appointment. The appointment schedule was open s I went on vacation on my drive down the air suspension gives on my expedition I go online and make an appointment. The appointment schedule was open so I booked a 7:30 am July 5th. I arrive I was told that they were booked and if the mechanic has time he will LOOK at it. I asked the young lady how about tomorrow she tells me they are booked I glanced over and saw all days are booked then why the xxxx would you show availability on line and not have any. I wouldn't recommend this dealer at all. They lie.. Now my car won't get the service that it need... I'm screwed.... More

New Edge Ryan was our salesperson. He worked with us; and we got the exact car we wanted. Service there is excellent also. We drove away very happy Ryan was our salesperson. He worked with us; and we got the exact car we wanted. Service there is excellent also. We drove away very happy More

Trade in & purchase of a vehicle I worked with Nick in trading in my F250 for a car. He was very helpful in finding the vehicle right for me and within my financial needs. I was hav I worked with Nick in trading in my F250 for a car. He was very helpful in finding the vehicle right for me and within my financial needs. I was having the F250 serviced and ended up getting a new car More