Celebrity Ford of Tom's River

New lease Our entire experience was wonderful from beginning to end. Our sales professional Maria was understanding and never tried to push us into something Our entire experience was wonderful from beginning to end. Our sales professional Maria was understanding and never tried to push us into something we didn’t want. She was a true professional and a customer service rockstar! We had specific requirements they made her job difficult and timely but she never let that impact us. We are enjoying our new expedition and it is exactly what we wanted. More

Excellent communication through out process. As My title said above each person involved in my lKease process was informative and easy to communicate with. They went out of their way to locate m As My title said above each person involved in my lKease process was informative and easy to communicate with. They went out of their way to locate me the car I wanted that was not on their lot. This was a 2018 Ford Edge with the exact upgrades, color and accessories I wanted in it. Me Finn & Ms Springer were attentive and handled all of my needs & returned all my calls. More

Ford Escape This is the 3rd car leased through Downs Ford, staff is very pleasant. Ray Trimble was my sales man, he explained the car features and then showed us This is the 3rd car leased through Downs Ford, staff is very pleasant. Ray Trimble was my sales man, he explained the car features and then showed us how to work each feature. Very satisfied. More

very pleasant experience.. Maria Springer had called me about my current lease which was about to expire. She told me that if I wanted to lease another car she would be happ Maria Springer had called me about my current lease which was about to expire. She told me that if I wanted to lease another car she would be happy to work with me to find a car that I liked. When I went to the dealership she introduced herself and got right to work looking for the type of car I was looking for. Within a short time she found a car with the options I had requested. She suggested thatItest drive the car since it had a different type engine in it. I decided to lease this car and Maria was very helpful in getting all the paperwork done with the finance manager. Maria told us that if we had any questions after we left to just give her a call anytime or to stop in anytime and she would be happy to help. More

First time buyer This was my first time buying a ford at Downs Ford and can't say enough for the sales people there. Very honest people who went above and beyond to h This was my first time buying a ford at Downs Ford and can't say enough for the sales people there. Very honest people who went above and beyond to help me get the truck I wanted. I would recommend them to any one lookin for a vechicle. More

New ecosport Very helpful salesman, really took his time and explained and went through everything with me. I couldn’t ask for a better salesman to take care of th Very helpful salesman, really took his time and explained and went through everything with me. I couldn’t ask for a better salesman to take care of this new vehicle. More

Good Experience Buying a car is never fun. Fin (John Finley) was low-key, patient and knowledgeable. It was a pleasant experience to work with someone who gave the Buying a car is never fun. Fin (John Finley) was low-key, patient and knowledgeable. It was a pleasant experience to work with someone who gave the options without pressure. More

My experience Maria Springer was an excellent sales agent. She made what normally can be a stressful experience into something easy. From the beginning she listened Maria Springer was an excellent sales agent. She made what normally can be a stressful experience into something easy. From the beginning she listened to my needs and wants while striving to meet them. What is even more special is that she continues to be there for follow up questions and help. If you are looking for your next car you should stop in to see her. More

2018 Explorer Upgraded from a 2015 Explorer to a 2018 Ford Explorer - John Finley was very helpful and enjoyable to work with! I would highly recommend asking for Upgraded from a 2015 Explorer to a 2018 Ford Explorer - John Finley was very helpful and enjoyable to work with! I would highly recommend asking for him! More

I love my new Escape We love our new Escape. Our sales woman Maria was very nice and helped us a lot. We couldn’t be happier with our experience. We love our new Escape. Our sales woman Maria was very nice and helped us a lot. We couldn’t be happier with our experience. More