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Celebrity Ford of Tom's River
Toms River, NJ
753 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 753 reviews
September 20, 2019
“Big John” Visit “Big” John Duncsak at Downs Ford ! John is an amazing person and will not stop until you are truly satisfied with what you are purchasing from t Visit “Big” John Duncsak at Downs Ford ! John is an amazing person and will not stop until you are truly satisfied with what you are purchasing from the dealer ! He treats every customer like family and will do anything for you to make your Ford buying experience a GREAT one ! More
by Victoria Passiglia
Employees Worked With
John Duncsak, Gene Wendelken
September 20, 2019
Big John Dunsak If you had to summarize superb customer satisfaction in 2 words, they would be "Big John". He puts the customer first and always greets them with th If you had to summarize superb customer satisfaction in 2 words, they would be "Big John". He puts the customer first and always greets them with the biggest smile and takes the time with each and every customer that they deserve. Big John goes above and beyond to make sure each and every one of his customers are treated with respect and provide them with all the knowledge they need with purchasing a vehicle. More
by Chris Mac
Employees Worked With
John Duncsak
September 20, 2019
Absolutely fantastic experience , everyone was professional polite no pressure one of the best experiences we’ve had buying a car in a very very long time I highly recommend this de , everyone was professional polite no pressure one of the best experiences we’ve had buying a car in a very very long time I highly recommend this dealership they’ve been around for a long time and there’s a reason why! Thank you Maria and John! Chris F More
by Csf222
Employees Worked With
Maria Springer, John Duncsak
September 20, 2019
Awesome Experience A phenomenal experience with our 4th ford from Big John and Gene - we wouldn’t ever go anywhere else, with anyone else. John and Gene are absolutely A phenomenal experience with our 4th ford from Big John and Gene - we wouldn’t ever go anywhere else, with anyone else. John and Gene are absolutely the best. More
by Flyinwrench
Employees Worked With
John Duncsak, Gene Wendelken
September 20, 2019
Great expertise and great price my wife and I have purchased 7 cars from Big John Duncsak and the team at Downs Ford. We’ve also had about 6 or 7 friends and family buy from John an my wife and I have purchased 7 cars from Big John Duncsak and the team at Downs Ford. We’ve also had about 6 or 7 friends and family buy from John and team and it’s always been a great experience. We always felt like we got the right car, good pricing and great financing deals with a painless purchase process. More
by Rapp
Employees Worked With
Mike Quinn, John Duncsak, Gene Wendelken
September 18, 2019
Amazing I've been getting my cars from downs ford since I was 19 and got my first car myself ! Johnathan is truly amazing and does whatever he can to help his I've been getting my cars from downs ford since I was 19 and got my first car myself ! Johnathan is truly amazing and does whatever he can to help his customers get what they want. I currently went there with my husband and we are expecting our first child and wanted a safe suv but of course like everyone we have a budget. Johnathan and lindsay the finance hurl did whatever they could to get us the best deal and got us in a 2020 ford explorer exactly what we wanted. Because if Johnathan and his determination my baby can be safe. If you need a car I highly recommend downs ford and ask for johnathan ! More
by Bri
Employees Worked With
Lindsay, Jonathan Tejada
September 17, 2019
Jonathan T Jonathan was a pleasure to work with, made the process very easy and I would absolutely recommend him to anyone in the market for a new vehicle. Great Jonathan was a pleasure to work with, made the process very easy and I would absolutely recommend him to anyone in the market for a new vehicle. Great job!!! More
by Brian and Tom D
Employees Worked With
Jonathan Tejada
September 14, 2019
NEW 2020 Ford Explorer The experience at Downs Ford was Perfect. From the moment you enter the dealership to the moment you drive away, you feel like family. Amazing! The experience at Downs Ford was Perfect. From the moment you enter the dealership to the moment you drive away, you feel like family. Amazing! More
by Pennacch13
Employees Worked With
Antonio Piano, Ray Carwheel, John Duncsak, Gene Wendelken, Jennifer Alio
August 30, 2019
Hiding the Truth Our sale person, Maria Springer, was very nice and helpful. She went out of her way to find the truck we wanted. Our problem is that no one mentioned Our sale person, Maria Springer, was very nice and helpful. She went out of her way to find the truck we wanted. Our problem is that no one mentioned that the truck needed a new transmission. To me honestly is the best policy. Not letting us know this was very sneaky. We like the truck, we like it even better with the new transmission we put into it. We know that buying a used vehicle is a risk, there is always going to be a problem. I just feel that the dealer or owner should be up front with information on the vehicle. I do not know if everyone knew about the issues of the truck but I am sure someone did. Shame on that someone. More
by Sky
Employees Worked With
Maria Springer
August 29, 2019
excellent service from start to finish everything was very well explained in every aspect of the sale. how to use all the electronics before Maria explained to me how to use all the featu everything was very well explained in every aspect of the sale. how to use all the electronics before Maria explained to me how to use all the features before I left the dealership. She told me to call he at any time if I ever have any questions about anything.on my new car. More
by 2019 Edge
Employees Worked With
Donato Jensen, Maria Springer, Gene Wendelken
