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Celebrity Ford of Tom's River

Toms River, NJ

4.4
754 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 754 reviews

October 06, 2019

Big John is the best! Very helpful & extremely knowledgeable. Listens to wants and needs and budget. Don't buy from any other dealer!! I have been dealing More

by g4876
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Duncsak, Gene Wendelken
Oct 07, 2019 -

Celebrity Ford of Tom's River responded

John is GREAT! We will pass along your kind words to him. We appreciate your loyal and recommendation. Thank you for choosing Downs Ford.

October 06, 2019

Found my best deal at Downs Ford. "Big John" was friendly, super knowledgeable and got me in the exact truck I was looking for. He worked some magic with the numbers for my trade-in and I was soon d More

by John from Brick
Recommend Dealer
Yes
Employees Worked With
John Duncsak
Oct 07, 2019 -

Celebrity Ford of Tom's River responded

John, your review is greatly appreciated as well as your five star rating. John is excellent to work with. I am glad you enjoyed your visit with us & we thank you for recommending Downs Ford.

October 06, 2019

The people at Downs really care about you ! No rush and no hassle , that's the best way to describe Downs and John Duncsak. Answered all my questions and without the "hassle" got a great deal ! More

by boatmanw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Walizer in service is always awesome !, John Duncsak, Gene Wendelken
Oct 07, 2019 -

Celebrity Ford of Tom's River responded

Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have John on our team. We appreciate you choosing Downs Ford & we hope you enjoy your new vehicle! Safe travels.

October 06, 2019

John helped us get out of a bad lease and into a nice ford explorer the transaction was done in a timely manner... Thanks again John More

by David Jennings
Recommend Dealer
Yes
Employees Worked With
John Duncsak
Oct 07, 2019 -

Celebrity Ford of Tom's River responded

Congratulations on your new Ford Explorer, David! Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. John is an excellent salesmen & we are so lucky to have him on our team. We thank you for choosing Downs Ford & we hope to see you again soon!

October 06, 2019

I could not say enough about the professional service I have recieved from John "Big John" Duncsak and the team over at Down's Ford in Toms River over the years! When you walk in, your are treated like par More

by Joey O
Recommend Dealer
Yes
Employees Worked With
John Duncsak, Gene Wendelken
Oct 07, 2019 -

Celebrity Ford of Tom's River responded

Thank you for your kind words, Joey. It makes us so happy to hear that you had an excellent experience with us. At Downs Ford, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Our staff are hardworking, knowledgeable, and dedicated; they will always do everything in their power to find you the perfect car at a great price. We greatly appreciate that you chose Downs Ford, and we look forward to seeing you again.

October 06, 2019

Big John outstanding customer service and very helpful,very please with my purchase. Definitely will refer Big John to my friends and family. I very happy with my vehicle. More

by efrain319
Recommend Dealer
Yes
Employees Worked With
John Duncsak
Oct 07, 2019 -

Celebrity Ford of Tom's River responded

Hello. Thank you for the wonderful review as well as your five star rating. I am glad John was able to help you through your car-buying process. He is an excellent salesmen and an asset to our company. We appreciate you choosing Downs Ford and congratulations on your new vehicle! Enjoy the ride.

October 06, 2019

Big John is the Man !! Ty for ur Help with my New Explorer and all the laughs !! Best service ever no games go see Big John . More

by Mazda39
Recommend Dealer
Yes
Employees Worked With
John Duncsak
Oct 07, 2019 -

Celebrity Ford of Tom's River responded

Thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Downs Ford. John is outstanding & we are lucky to have him on our team. Congratulation on your new Explorer. Safe travels and thank you for choosing Downs Ford.

October 06, 2019

John Duncsak and Ziggy were a great team, and very supportive in finding the right vehicle for me when I needed it most! Everyone there is very kind and genuine. More

by CaseyTroch
Recommend Dealer
Yes
Employees Worked With
Ziggy Matuszewski, John Duncsak
Oct 07, 2019 -

Celebrity Ford of Tom's River responded

Casey, we appreciate your positive review and five star rating. We are extremely grateful for our staff and the services they provide. Thank you for choosing Downs Ford & we hope to see you soon.

October 06, 2019

customer service I ve been to those dealers who pressure you into buying a car the day you show up they try not to let you check out other vehicles. Downs Ford treats More

by tom gutjahr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Duncsak, Gene Wendelken
Oct 07, 2019 -

Celebrity Ford of Tom's River responded

Tom, your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. At Downs Ford, we like to treat our customers like family, because to us you are! We are lucky to have John on our team. Thank you for choosing Downs Ford and for being such a loyal customer. Take care.

October 06, 2019

"Buying a New Vehicle Made Easy" Big John and Ron, thanks for your help. A great team,very patient and helpful as always. My daughter loves her Ford Escape. We'll be back! More

by Linda Phipps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rosa, John Duncsak
Oct 07, 2019 -

Celebrity Ford of Tom's River responded

Thanks, Linda. We are so pleased that you had such a wonderful experience at Downs Ford. John and Ron, truly care about their customers. We appreciate your business and taking the time to share your feedback. Enjoy the new Ford Escape!

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