Celebrity Ford of Tom's River

People are pleasant and transparent about what is going on with service calls. Questions were thoroughly addressed and answered. The service department was prompt with communications and follow up. on with service calls. Questions were thoroughly addressed and answered. The service department was prompt with communications and follow up. More

Just picked up our new vehicle. Staff was very professional and service was outstanding. Our salesperson Antonio was very thorough going over the vehicle with us. Highly recommend Staff was very professional and service was outstanding. Our salesperson Antonio was very thorough going over the vehicle with us. Highly recommend them. More

The purchase of our new truck was stress free from start to finish. The entire staff provided timely communication, delivered on their promises and was a pleasure to work with. Our truck was delivered at th to finish. The entire staff provided timely communication, delivered on their promises and was a pleasure to work with. Our truck was delivered at the price negotiated and exactly as described. It was beautifully detailed at pickup too. We are extremely pleased with our new truck and with the overall buying experience with the Celebrity Ford Team. More

DO NOT TRUST Celebrity Ford Service to give you a fair price. Get prices quoted before you go from everywhere else. Downs and Causeway quoted $750 for the service only 2 months ago. After I brought price. Get prices quoted before you go from everywhere else. Downs and Causeway quoted $750 for the service only 2 months ago. After I brought it in Celebrity quoted more than $1600 for the same service. More

I live in Long Island and from phone calls setting up the purchase to day of delivery, everyone I dealt with was an absolute pleasure! My particular vehicle hit a snag when a recall was established on it. Co purchase to day of delivery, everyone I dealt with was an absolute pleasure! My particular vehicle hit a snag when a recall was established on it. Contact with both the salesman, Ziggy and the manager, Joe, was nothing short of amazing. Ultimately, the dealer principal, or owner, Veronica, had asked for the exact same deal be applied to another vehicle with even more options. I was absolutely floored! That is called going above and beyond the call of duty. The financing was smooth and fast. The dealership is clean and bright. I would highly recommend Celebrity Ford for your next Ford Purchase or lease!!! More

Even though they change owners, the service is the same, very satisfied. Every one is courteous & very attentive to your needs. Thank you for providing such a great service! Been going there for more tha very satisfied. Every one is courteous & very attentive to your needs. Thank you for providing such a great service! Been going there for more than 20yrs. More

I was in a very difficult situation with my truck unfortunately the motor needed to be replaced so I went to the dealership on a Saturday to see what my options might be well before I knew it I was d unfortunately the motor needed to be replaced so I went to the dealership on a Saturday to see what my options might be well before I knew it I was driving home in a brand new 2023 Explorer everyone involved was so helpful and considerate of my situation I was extremely impressed they knew I was struggling with having to give up my truck so they went out of their way to make sure I was totally comfortable with the deal they were offering and I was Bottom Line they are a great dealership More

The representative from the service department was very helpful in answering my questions and getting the repair made I was taken care of promptly and will return to celebrity ford for future repairs and helpful in answering my questions and getting the repair made I was taken care of promptly and will return to celebrity ford for future repairs and maintenance More

I went to another Ford dealer 1st and was not happy with the service, the sales person did not focus on me even though I had an appointment. She did not even take me for a test drive, another sales person the service, the sales person did not focus on me even though I had an appointment. She did not even take me for a test drive, another sales person offered to do that. When I came to Celebrity I was greeted by Amanda Hoffman and she was wonderful. She went out of her way to see I got the best deal, tried to get me every discount she could. The I sat with Donato Jensen for closing the deal and he too was so nice and helpful. I would totally recommend this people to friends and family. More

Buying my 2023 Ford Maverick from Downs Ford's Maria Springer and Donato Jensen was a great experience. They made picking up my vehicle a quick and painless process. Springer and Donato Jensen was a great experience. They made picking up my vehicle a quick and painless process. More