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Celebrity Ford of Tom's River

Toms River, NJ

4.4
754 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 754 reviews

October 12, 2019

Switching from lease to finance. He was great. He was there to greet me right before I walked into the dealership. Really helped me get the best deal that I could. Very informative. More

by Emlydud8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Trimble
Oct 14, 2019 -

Celebrity Ford of Tom's River responded

Thank you for taking the time to provide us with some feedback. Ray is an excellent team member, who truly cares for his customers. Thank you for choosing Downs Ford and we look forward to working with you again, soon. Have a great day.

October 08, 2019

Outstanding service and customer care Brought my daughter in for a new car. ( I have been a Downs Ford customer for years ) She had a wonderful experience with everyone who helped her get More

by JEverett136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, John Duncsak, Gene Wendelken
Oct 08, 2019 -

Celebrity Ford of Tom's River responded

Congrats on your daughter's car! It's good to know she's on the road with a trusted vehicle. Our staff cares about all our customer's and they work hard to find the perfect vehicle to match everyone needs, lifestyle, and budget. Thank you for choosing Downs Ford! We appreciate you and wish you & your family safe travels.

October 08, 2019

Big John is the best. In a world of car sales where you dont know who to trust. John is the most trustworthy guy I've meet. I wouldnt trust anybody else when it comes to buying a new car or truck for me o More

by DannyD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Duncsak, Gene Wendelken
Oct 08, 2019 -

Celebrity Ford of Tom's River responded

Danny, we appreciate your business. John is the BEST! We are so honored to have someone like him on our team. Thank you for your recommendation and five star rating. Looking forward to working with you soon. Safe travels.

October 08, 2019

Ray made the new car process a smooth one! He showed us exactly what we were looking for and was very personable! It was a great and painless experience More

by Sam
Recommend Dealer
Yes
Employees Worked With
Ray Trimble
Oct 09, 2019 -

Celebrity Ford of Tom's River responded

Congratulation on your new car, Sam! Ray is an outstanding team member. He is very knowledgable and passionate about helping our customers get into the vehicle the best fits their needs, lifestyle and budget. Thank you so much for choosing Downs Ford and we hope to see you soon! Enjoy the new ride.

October 08, 2019

Ray is excellent! I worked with Ray Trimble for two weeks to get my 2016 Ford Edge Titanium. This is the second time working with Ray and I can’t say enough about him. More

by kieltmeghan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Trimble
Oct 09, 2019 -

Celebrity Ford of Tom's River responded

Thank you for your kind words. It makes me so happy to hear that you had an excellent car buying experience with us. At Downs Ford, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Ray is a good example of our dealership's philosophy and we are honored to have him on our team. We appreciate your recommendation and five star rating. We can't wait to work with you again. Safe travels, friend.

October 08, 2019

Ford! If You ever want a preowned or new Ford Go see Big John or Gene Wenedelken at Downs Ford In Toms River, Great vehicles and great prices! More

by jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Duncsak, Gene Wendelken
Oct 09, 2019 -

Celebrity Ford of Tom's River responded

Jack, thank yo so much for the shout outs, recommendations and five star review. We appreciate your business and hope to see you soon.

October 07, 2019

Big john goes above and beyond to deliver the best customer service experience possible ! I Will definitely be working with him in the future also ! More

by Chris w.
Recommend Dealer
Yes
Employees Worked With
John Duncsak
Oct 07, 2019 -

Celebrity Ford of Tom's River responded

Hello Chris. Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have John on our team. We appreciate you choosing Downs Ford & we look forward working with you again soon.

October 07, 2019

Tremendous Service Many variables must be taken into consideration when purchasing or leasing a vehicle. John Duncsak presented all my options clearly and with the upmo More

by Hart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Duncsak
Oct 07, 2019 -

Celebrity Ford of Tom's River responded

Thank you for your five star review. I am pleased to hear John was able to help you find your perfect vehicle. John is a great salesperson and we do not know what we would do without him. We hope to see you again soon.

October 07, 2019

"Trustworthy, outstanding service" We have been buying cars from Big John for many years! He is very trustworthy and always works to get you the best deal ! John and the Downs Ford staf More

by Sandy T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Duncsak
Oct 08, 2019 -

Celebrity Ford of Tom's River responded

Sandy, thank you for stopping by to give us a positive review and five star rating. John is a delight to be around and he is passionate about helping our customers. Thank you for being just a loyal customer and we can't wait to work with you again.

October 06, 2019

Big John was very helpful with making the car buying decision easy. His ability to work quickly in finding the best possible option was much appreciated. More

by James
Recommend Dealer
Yes
Employees Worked With
John Duncsak
Oct 07, 2019 -

Celebrity Ford of Tom's River responded

Congrats on your new car, James! We really appreciate that you took the time to write us such a kind review. I'm glad to hear that John was able to assist you successfully. We are extremely grateful for our staff and the services they provide. We thank you for choosing Downs Ford & we hope to see you again soon.

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