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Celebrity Ford of Tom's River

Toms River, NJ

4.4
754 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 754 reviews

October 26, 2019

Ray Trimble was outstanding to work with. Would definitely recommend him to friends and family. Ray was very nice and personable to work with. It was a alsome ex More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Trimble
Oct 28, 2019 -

Celebrity Ford of Tom's River responded

Thank you for your kind review as well as your five star rating. We are happy to hear that Ray made your service experience a delightful one. We are honored to have Ray on our team. Thank you for choosing Downs Ford. We hope to see you again soon.

October 25, 2019

2020 Explorer Purchase Nice, easy process. Friendly, easygoing environment. Best car buying experience I've had. I highly recommend working with Ray and this dealership. More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jodi, Ray Trimble
Oct 28, 2019 -

Celebrity Ford of Tom's River responded

Randy, thank you for your five star review. Your wonderful review on Ray was greatly appreciated & we are honored to have Ray on our team. Thank you for choosing Downs Ford & congratulations on your new vehicle.

October 22, 2019

Great people!!! Ray handled the process completely. He is knowledgeable, professional, courteous and a GREAT GUY!!! His Management team, Finance team and Detail tea More

by Jersey Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Carwheel, Philip Roon
Oct 24, 2019 -

Celebrity Ford of Tom's River responded

Thank you for your five star review. Your wonderful review on Ray was greatly appreciated & we are honored to have Ray on our team. Thank you for choosing Downs Ford & congratulations on your new purchase. We hope to see you soon.

October 18, 2019

Would buy from again I'm very happy with the car I bought. The sales people went out of their way to make sure I was satisfied with my purchase . More

by Madcap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danato Jensen, Ray Trimble, Gene Wendelken
Oct 18, 2019 -

Celebrity Ford of Tom's River responded

Thank you for your kind words. Congratulations on your new purchase! It makes me so happy to hear that you had an excellent car buying experience with us. At Downs Ford, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for choosing Downs Ford and we hope to see you again soon.

October 18, 2019

Awesome!! The whole buying experience at Downs was awesome! Everyone I met was friendly and very helpful. Ray Trimble was top notch..he made the whole experien More

by Moppssrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave in finance, Ray Trimble
Oct 22, 2019 -

Celebrity Ford of Tom's River responded

Congrats on your new purchase! We really appreciate that you took the time to write us such a kind review. I'm glad to hear that so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. We thank you for choosing Downs Ford & we hope to see you again soon.

October 17, 2019

Positive and stress free My highest recommendations to Downs Ford, made me feel comfortable through their knowledge, confidence, and caring through the stress of a auto sale. More

by Beverly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Clancy, John Duncsak
Oct 18, 2019 -

Celebrity Ford of Tom's River responded

Beverly, your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have John on our team. We appreciate you choosing Downs Ford & we hope you enjoy your new vehicle.

October 17, 2019

2019 ford escape This is my second time this year at downs ford. In may I leased an escape that Johnathan help me lease he had amazing service, well last month I hit a More

by Carolmanfredi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada
Oct 17, 2019 -

Celebrity Ford of Tom's River responded

Carol, we really appreciate that you took the time to write us such a kind review. I'm glad to hear that so many of our employees were able to assist you successfully. We at Downs Ford treat all of our customers like family. If you have any further questions or concerns please do not hesitate to give us a call. We are always happy to help. On behalf of our entire dealership, thanks for choosing Downs Ford and congratulation on your new car.

October 16, 2019

Don't Go Anywhere Else We have purchased a number of cars from Downs Fords and the common denominator is always Big John Duncsak. John is always friendly to the point and kn More

by JimT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Duncsak
Oct 16, 2019 -

Celebrity Ford of Tom's River responded

Jim, thank you for the recommendation and five star rating. John is a super star here at Downs Ford, he's an excellent salesman with lots of experience and he's transparent. He is a perfect example of how we do business here at Downs Ford. Congratulations on your new vehicle and we hope to see you soon.

October 15, 2019

This is where my family buys their cars Ray Trimble was able to find me a great deal on my 2019 Pickup. He knew all the whistles and bells on this product and directed me to a vehicle that w More

by dj150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Trimble
Oct 16, 2019 -

Celebrity Ford of Tom's River responded

Congratulations on your new Pickup, DJ! We just know you are going to love it. Ray is an excellent salesman that cares for his customers. Thank you for shopping at Downs Ford! Take care and drive safe.

October 14, 2019

The only way to buy/lease a vehicle. I have been a customer of Downs Ford for over 12 years, I have only returned to Downs for one reason, the car buying/leasing experience. The only reas More

by David D'Amico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Duncsak
Oct 15, 2019 -

Celebrity Ford of Tom's River responded

David, thank you so much for your recommendation and five star review. We appreciate your loyalty and energy your bring into the dealership. We don't like making customers, we enjoy making friends. Thank you for choosing Downs Ford as your go to dealership. Travel safe and have a good day.

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