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Celebrity Ford of Tom's River

Toms River, NJ

4.4
754 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 754 reviews

November 14, 2019

Best Customer Service In Our Area!! We have been a loyal customer of Downs Ford for years. Always the best service and sales that anyone could ever ask for. We will defiantly be back. More

by sgilmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Trimble
Nov 15, 2019 -

Celebrity Ford of Tom's River responded

Thank you for the five star rating and giving us your recommendation. We do appreciate you choosing Downs Ford for all of your car needs and we hope to see you soon.

November 14, 2019

Ray was very helpful and knowledgeable. When I went to Downs Ford I was unsure of what vehicle I was going to purchase. Ray took the time and sat with me so I could make the right purchase for myself and More

by Marcia0807
Recommend Dealer
Yes
Employees Worked With
Ray Trimble
Nov 15, 2019 -

Celebrity Ford of Tom's River responded

Thank you for your recommendation five star rating. We are extremely grateful for our staff and the services they provide. Thank you for choosing Downs Ford for all your vehicle needs and we hope to see you again soon

November 14, 2019

Outstanding service and expertise in the entire dealership. Gene Wendelken was outstanding in helping me. Maria Springer was such a helpful part of my purchase day. More

by wallum, donna
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Gene Wendelken
Nov 15, 2019 -

Celebrity Ford of Tom's River responded

Donna, thank you so much for taking the time out to give us some feedback and a five star rating. We do pride ourselves on providing our customers with quality workmanship at competitive prices. Congratulations on your new purchase and thank you for choosing Downs Ford.

Nov 15, 2019 -

Celebrity Ford of Tom's River responded

Thank You for your outstanding review Donna.

November 13, 2019

Very happy with the sales Happy with both the sales and service department ( Chris Porbansky ) Service advisor , Know he can handle all repairs if needed with out any problems More

by cleancutlccorp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Porbansky Service Advisor the reason for coming to Downs Ford Know if i have a problem with the car the Shop will be able to handle it and fix it with no problems Give him 5 stars, Antonio Piano
Nov 13, 2019 -

Celebrity Ford of Tom's River responded

Thank you for your recommendation and high star rating. We are extremely grateful for our staff and the services they provide. Thank you for choosing Downs Ford for all your vehicle needs and we hope to see you again soon.

November 13, 2019

Great overall customer experience From the minute I walked in, dealing with Ron Rosa was nothing but pleasant. Despite it taking a little longer to come to terms on a vehicle, the enti More

by Josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rosa
Nov 14, 2019 -

Celebrity Ford of Tom's River responded

Congratulations on your new vehicle, Josh! We appreciate your support and recommendation. We at Downs Ford, understands the pressures of the car buying experience that is why our staff are not only knowledgable but dedicated to match each customer with a vehicle that fits their needs, lifestyle, and budget. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. I am extremely proud of our staff, facilities, and the services we provide. Thank you for choosing Downs Ford and please come visit us again, for all of your car needs.

November 12, 2019

I’ve been wort ford for years and Ray Trimble has always been my go to . He is very helpful And he takes his time with you . More

by Diana
Recommend Dealer
Yes
Employees Worked With
Ray Trimble
Nov 12, 2019 -

Celebrity Ford of Tom's River responded

Thank you Diana for your review, we are glad Ray took great care of you.

November 07, 2019

Maria made me feel very comfortable.. It was a great experience working with her as well as the rest of the staff. Maria was just so amazing the moment I walked in the door till the moment I left in my More

by Kevbrush
Recommend Dealer
Yes
Employees Worked With
Maria Springer
Nov 08, 2019 -

Celebrity Ford of Tom's River responded

Hello Kev. Thank you your kind review as well as your five star rating. We are honored to have Maria on our team. We thank you for choosing Downs Ford & we hope to see you again soon. Congratulations on your new Ford Ranger!

November 06, 2019

Wonderful experience...no wheeling and dealing...just straight forward. Kieth and Phill were amazing and made the whole experience great. I totally recommend buying a car through Downs Ford in Tom's Riv More

by Mike s.
Recommend Dealer
Yes
Employees Worked With
Ziggy Matuszewski, Keith Brown, Jennifer Alio, Philip Roon
Nov 06, 2019 -

Celebrity Ford of Tom's River responded

Mike, we are so glad to hear that you are enjoying car-buying experience at Downs Ford. We are glad we were able to help you with all of your car needs, and we appreciate you choosing Downs Ford. Congratulations on your new purchase and we are looking forward to working with you again in the future.

November 06, 2019

Ray Carwheel Ray was a great help. He took us thru the whole process without any problems. John Duncsak helped us fantastically in the financing of our new car More

by Joe and Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Carwheel, John Duncsak
Nov 06, 2019 -

Celebrity Ford of Tom's River responded

Congratulations on your new purchase. Thank you for your recommendation five star rating. We are extremely grateful for our staff and the services they provide. Thank you for choosing Downs Ford for all your vehicle needs and we hope to see you again soon.

October 27, 2019

Excellent service. I was so pleased with this dealership. Everyone was so nice and very professional. I originally leased my other explorer from Larson ford. When I foun More

by Harley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance manager Dave shinn, Ron Rosa, Gene Wendelken
Oct 28, 2019 -

Celebrity Ford of Tom's River responded

Harley, your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have Gene on our team. We appreciate you choosing Downs Ford & we look forward working with you again soon.

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