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Celebrity Ford of Tom's River
Toms River, NJ
757 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 757 reviews
August 07, 2020
Cars & COVID I knew the exact car that I wanted and Downs Ford had it. I live pretty far from there and made it clear that if I was going to purchase the car, it h I knew the exact car that I wanted and Downs Ford had it. I live pretty far from there and made it clear that if I was going to purchase the car, it had to be done in the same day... along with my trade-in. I wanted no surprises. I got a fair value for my trade-in, got plenty of time to look at and drive the car I was interested in and drove away with my pre-owned, certified car. No unpleasant surprises. COVID protocols were in place and I felt completely safe. Maria and Joe were friendly, professional and helpful. More
by edorlando
Employees Worked With
Maria Springer, Joseph Markese
August 07, 2020
timeless quality I keep cars until they do not work anymore. Bought a Rouge from Maria in 2013, still have it . When I determined it was time to get another vehicle be I keep cars until they do not work anymore. Bought a Rouge from Maria in 2013, still have it . When I determined it was time to get another vehicle because of changing needs, I sought her out because she treated me as a valued customer then and she did with this purchase. I do not buys cars often but when I do stay with someone I trust. More
by bbhg06
Employees Worked With
Maria Springer, Joseph Markese
August 07, 2020
My husband and I came to Downs Ford mostly out of curiosity about the advertisements we had heard on the radio. We were delighted to be greeted with a very warm and comfortable welcome from salesman curiosity about the advertisements we had heard on the radio. We were delighted to be greeted with a very warm and comfortable welcome from salesman Jonathan Tejada. We knew we were in good hand immediately. We told him our needs and he never tried to hard sell us. We took a few vehicles out for a test drive and selected our purchase almost immediately. Jonathan made the entire process very smooth. We would give Jonathan five stars for his undivided attention to our needs... More
by drap70
Employees Worked With
Jonathan Tejada
August 05, 2020
Purchasing a new F150 Ford Service was excellent. Extremely knowledgeable about the products. I bought the F1 50 4 x 4 four-door 6 1/2 bed with the eight cylinder very happy abo Service was excellent. Extremely knowledgeable about the products. I bought the F1 50 4 x 4 four-door 6 1/2 bed with the eight cylinder very happy about my purchase More
by Buffywoo
Employees Worked With
Ron Rosa, Gene Wendelken, Joseph Markese
July 30, 2020
BEST LIFETIME BEST CAR PURCHASE OF MY LIFE. SEAMLESS INTERACTION, JUST COME IN AND SIGN PAPERS. EXPERIENCE, KNOWLEDGE, INTEGRITY AND VERY NICE PEOPLE TO BOOT. NO PR BEST CAR PURCHASE OF MY LIFE. SEAMLESS INTERACTION, JUST COME IN AND SIGN PAPERS. EXPERIENCE, KNOWLEDGE, INTEGRITY AND VERY NICE PEOPLE TO BOOT. NO PRESSURE. HIGHLY RECOMMEND. AN AMERICAN CLASSIC. More
by SEAANDY334
Employees Worked With
John Duncsak, Gene Wendelken
July 30, 2020
Big John and Maria made my car buying experience seemless and smooth. I will be sure to go back to Downs Ford for my future auto needs. and smooth. I will be sure to go back to Downs Ford for my future auto needs. More
by avitale17
Employees Worked With
Maria Springer, John Duncsak, Joseph Markese
July 30, 2020
I took my Explorer truck there because there was two nails in my tires. I have the tire warranty and they said it was not covered by the warranty. I was told they would not cover anything, meanwhile eve nails in my tires. I have the tire warranty and they said it was not covered by the warranty. I was told they would not cover anything, meanwhile every month I pay for a tire warranty. I have had Acura’s, Mercedes, and BMW and never had this issue before. The recommended I buy all new four tires which was close to $1000. Very upsetting they did not even offer to do anything for me. I have leased my truck from their dealership and signed up for the tire warranty at their dealership. They never mentioned any of this when signing up for it. The warranty is a scam they offer just to get extra money a month from you. My lease is up in 7 months and safe to say after this experience I will not be leasing another vehicle from them. More
by Crazyshopper90
Employees Worked With
Female in Service-Believe it was a Monica or Maureen.
July 29, 2020
Have been dealing with Downs Ford for a long time. Always find them accommodating and friendly. Enjoyed all my experiences with sales rep. Jonathan Tejada. Also had the pleasure this last time to w Always find them accommodating and friendly. Enjoyed all my experiences with sales rep. Jonathan Tejada. Also had the pleasure this last time to work with Antonio. Recommend Downs Ford very highly. More
by jdel71139
Employees Worked With
Antonio Piano, Jonathan Tejada, Joseph Markese
July 28, 2020
Painless Purchase Went to buy my Ford Escape thinking it would be a real hassle but it turned out to be a very pleasant experience. I got a great car for a great price Went to buy my Ford Escape thinking it would be a real hassle but it turned out to be a very pleasant experience. I got a great car for a great price. Totally recommend this Ford dealership. More
by Brianruffe
Employees Worked With
Joseph Markese, Sean Edwing, Stacy Myers
