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Celebrity Ford of Tom's River

Toms River, NJ

4.4
757 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 757 reviews

October 29, 2020

I have been purchasing vehicles from Downs Ford for years now. I have always found them to be reliable and honest. Jonathan Tejada has been our sales rep through all these years. He is very thorough and v More

by jdel71139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Joseph Markese
Nov 05, 2020 -

Celebrity Ford of Tom's River responded

Hello, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

October 28, 2020

Jonathan who was my salesman was very helpful in knowing the vehicles on the lot. Jonathan and the sales manager were negotiable and considerate about the price point I wanted to hit and as a collective gro More

by austinp3rrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Joseph Markese
October 26, 2020

I bought my car at DOWNS FORD in 2018 the service was outstanding, so when I was ready to sell it in 2020 I had no doubt that I am going back to Downs Ford let me make it clear I didn't regret it what so More

by Harry Gross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Murphy
Nov 05, 2020 -

Celebrity Ford of Tom's River responded

Harry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 25, 2020

I cant say enough how happy i was with buying through these guys. They got me exactly what i was looking for and quickly. Finding a big long bed supercab f150 is tough but they managed to do it. Jhon was More

by Valhalen2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Duncsak, Jonathan Chisom
October 16, 2020

I received professional service and an extremely easy experience while leasing my new explorer from Downs Ford. I love my new suv and all of the gadgets and safety guards it has! The sales manager who More

by JMR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Wendelken, Philip Roon, Joseph Markese, Robert Avison, Joseph Murphy
Oct 22, 2020 -

Celebrity Ford of Tom's River responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope you continue to choose Downs Ford, Inc. for all your vehicle needs! Take care!

October 16, 2020

I have purchased (5) vehicles and this makes the 6th from Downs Ford. Maria and Gene went out of their way to make sure I got the vehicle I wanted and the price I wanted, were able to take the informaton I g More

by rwpreston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Springer, John Duncsak
Oct 22, 2020 -

Celebrity Ford of Tom's River responded

Hello, we're happy you found our staff to be so supportive during your experience here at Downs Ford, Inc.. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

October 11, 2020

Purchased a 2020 F-150 and it was the best car buying experience I’ve ever had. True professional’s, no tricks or scams. The price they quoted me was the price I paid. Truly wonderful experience. I’ll ne More

by k2wgough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ziggy Matuszewski, Joseph Markese, Stacy Myers
Oct 15, 2020 -

Celebrity Ford of Tom's River responded

Hello, thank you for your kind words and congratulations on your new F-150! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

October 11, 2020

I have been buying my fords at Downs for over 20 years. Ron Rosa is the best salesman and has taken care of me with every new car I have purchased over the years. He is a true gentleman and definitely puts More

by mconfred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty in service and Joe Patty, Ron Rosa, John Duncsak, Gene Wendelken
October 11, 2020

Everyone i came in contact with were pleasant and helpful some even thanked me for coming from capemay 87 miles away for me it worth the trip I got a great deal Jonathan was very down to earth no pressure an More

by Flipflopkathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Gene Wendelken, Joseph Markese
Oct 15, 2020 -

Celebrity Ford of Tom's River responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 05, 2020

made it easy to purchase a vehicle sales and finance made it easy to purchase a vehicle sales and finance were very helpful dealership seemed to be clean and large employees seem to know their vehicl More

by ranchelectric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Roon, Joseph Markese, Sean Edwing, Michelle Marino, Jonathan Chisom
Oct 08, 2020 -

Celebrity Ford of Tom's River responded

Hello, thank you for leaving such a great review and a high star rating. At Downs Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

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