Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Celebrity Ford of Tom's River
Toms River, NJ
757 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 757 reviews
December 16, 2020
Very pleasant experience from start to finish. Jonathan Tejada, Donato, and the sales manager John were all friendly and very helpful. Easily the best experience I’ve had purchasing a vehicle Tejada, Donato, and the sales manager John were all friendly and very helpful. Easily the best experience I’ve had purchasing a vehicle More
by tsacharanski
Employees Worked With
Jonathan Tejada, John Duncsak, Donato Jensen
December 13, 2020
This was my second car shopping experience at a dealership and I'll admit that I was not looking forward to it. My first experience with a dealership was a very negative experience and I did not kn dealership and I'll admit that I was not looking forward to it. My first experience with a dealership was a very negative experience and I did not know what to expect this time around. Thankfully, my husband who has a decent history with car shopping knew exactly who to go to and put his trust into, and that person is Ron Rosa. I am beyond satisfied with my experience this time around due to the fact that Ron not only knew every detail there was to know about the vehicles but his approach to help me determine what it was that I really wanted and needed was impeccable. I'd also like to mention how helpful Donato Jensen and Joseph Markese in finances were. They made me feel comfortable with the paperwork process as well as offering me some great options that I added on that reassured me that my new vehicle will always be taken care of. Overall, it was a fun, satisfactory experience and I couldn't imagine car shopping at any other dealership. More
by ShianneN
Employees Worked With
Ron Rosa, John Duncsak, Joseph Markese, Donato Jensen
December 11, 2020
Christian the salesman was real helpful and there was no pressure from him at all.The sales manager Donato and others were all helpful throughout the entire purchase.They all made for a very pleasant purcha pressure from him at all.The sales manager Donato and others were all helpful throughout the entire purchase.They all made for a very pleasant purchase.I have been buying Ford cars since my 1975 Ford Elite. Thanks again Downs Ford More
by hip1012
Employees Worked With
John Duncsak, Christian Corbisiero
December 08, 2020
Jonathan was very helpful. He worked out all the details with my grandson over the phone who lives in Georgia. In and out in less than an hour with my grandson over the phone who lives in Georgia. In and out in less than an hour More
by Joanneglin
Employees Worked With
Jonathan Tejada, Joseph Markese, Stacy Myers
December 06, 2020
I had a wonderful experience at Downs when I leased my new Escape. My salesman Donato Jensen worked with us along with the manager John to make a good deal for both us and them. Then Joseph Marchese took new Escape. My salesman Donato Jensen worked with us along with the manager John to make a good deal for both us and them. Then Joseph Marchese took us through the rest. Thank you Donato. Will recommend my friends visit and look for you. Carol V More
by Carol
Employees Worked With
Donato Jensen Salesman, Joseph Markese, Donato Jensen
December 05, 2020
They were courteous, knew their products, and they answered all of our questions. When we had questions about different options the salesman would take us to the. vehicle and show us exactly how it wo answered all of our questions. When we had questions about different options the salesman would take us to the. vehicle and show us exactly how it works. We have had dealings other dealer but Downs Ford was the nicest. More
by Vandusenbill
Employees Worked With
John Duncsak, Joseph Markese, Scott DuPont
November 30, 2020
Scott DuPont did an Exceptional Job addressing my concerns & his Boss was a very Professional person ! Everything went well & I'm very Happy with my New Escape!! concerns & his Boss was a very Professional person ! Everything went well & I'm very Happy with my New Escape!! More
by al
Employees Worked With
Scott DuPont
November 20, 2020
We were extremely pleased with the service we received in purchasing a new Ford Edge at Downs. We would highly recommend them to our friends. purchasing a new Ford Edge at Downs. We would highly recommend them to our friends. More
by hjmurray2
Employees Worked With
Maria's trainee, Maria Springer, Gene Wendelken, Joseph Markese, Christian Corbisiero
November 14, 2020
Have been buying cars and trucks fromJohn dunsack for Have been buying cars and trucks from John dunsack for over 30 years. Great service and Great Guy Will keep buying my vehicles from there Have been buying cars and trucks from John dunsack for over 30 years. Great service and Great Guy Will keep buying my vehicles from there More
by Bat93541263
Employees Worked With
Gene wind Ellen
