Celebrity Ford of Tom's River
Toms River, NJ
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Antonio Piano made me feel comfortable with the process of buying a car. He made it possible for my car rental to be picked up at Downs Ford so I could drive my auto home. He went above & beyond. Everyone of buying a car. He made it possible for my car rental to be picked up at Downs Ford so I could drive my auto home. He went above & beyond. Everyone that had something to do with the sale of car really cared. I had two great experiences at Downs Ford. More
Ananda was absolutely wonderful. She was very helpful and she went over everything with me. She worked with me and she even explained all of the information to my brother who was on the phone. I had a grea she went over everything with me. She worked with me and she even explained all of the information to my brother who was on the phone. I had a great experience at Down’s Ford. The first time I came to Down’s Ford I worked with Christian who was also very helpful. More
My wife and I had been shopping for an SUV for about 2 months in these crazy times out of necessity before landing in Downs Ford and leasing a new Explorer this past weekend. Upon entering we were cordial months in these crazy times out of necessity before landing in Downs Ford and leasing a new Explorer this past weekend. Upon entering we were cordially greeted and before you know it, test driving a vehicle, which they actually had inventory to choose from! Our salesperson Amanda (who was delightful) explained the differences in models and options available for each trim level and we picked our vehicle. Mr. Avison (the General Manager) came over, introduced himself, and came right back with a surprisingly great number for a lease payment. Other dealers were only mediocre at best, had low inventories, and their pricing was high (even for this environment). The finance paperwork was easy and streamlined and Donato (finance consultant) was efficient and had a great sense of humor. We are extremely pleased with our overall experience at Downs Ford and will recommend them to family and friends. More
Fantastic overall experience. Easy to deal with as well. The whole process one incredibly smooth. The staff is highly responsive as well which is highly appreciated. I’ve dealt with other Ford dealers Monm The whole process one incredibly smooth. The staff is highly responsive as well which is highly appreciated. I’ve dealt with other Ford dealers Monmouth county and they were terrible in comparison. More
John, Scott, Donato & Stacy were wonderful to work with. The transaction only took 1 hour and I was on my way. I recommend Downs Ford. The transaction only took 1 hour and I was on my way. I recommend Downs Ford. More
Always a pleasure to purchase a vehicle from Downs Ford. I have been a customer over the past 30 years and have never been disappointed. Jonathan Tejada was very easy to work with and the sales manager J I have been a customer over the past 30 years and have never been disappointed. Jonathan Tejada was very easy to work with and the sales manager John was low pressure. Donato in finance made the financing and warranty process a low stress event. Came home with a beautiful new to me F150. More
There are no words to describe my experience at Downs There are no words to describe my experience at Downs Ford except WOW. I ordered the vehicle of my dreams and waited for some time which is the mo There are no words to describe my experience at Downs Ford except WOW. I ordered the vehicle of my dreams and waited for some time which is the most common way to purchase a specific vehicle that you really want this days. From first phone call to delivery time I had a great communication, was treated like a king and getting updated about my vehicle arriving in every little detail. When I came to dealership for delivery it felt like I came home and my dinner was ready. Vehicle was completely cleaned and ready, all my paper work prepared and just waiting for me to sign. They have the most friendly and professional sales team ever, my sales person answered every question about my new car and Joe in finance helped me to get THE BEST financing rates and products. This is the place where you come to buy a vehicle because you love the store and people who work there. Thank you Robert, Joseph, Joe and Christian More