Celebrity Ford of Tom's River
Toms River, NJ
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Went to Downs Ford to look at a 2021 Ford Escape SEL. Was greeted by Sales consultant Antonio Piano. He took great care of me. No high pressure selling. He treated me with great respect. Introduced me to Was greeted by Sales consultant Antonio Piano. He took great care of me. No high pressure selling. He treated me with great respect. Introduced me to Sales Manager Joe Krynski. Worked out numbers for me. Very transparent and very respectful. Once I approved finances, I was introduced to Business Manager Donato Jensen. Everything went smooth with Donato. I drove my Escape off the lot a VERY HAPPY customer. That is one smooth running dealership. My 2 friends purchased a competitive make vehicle from another dealer. they told me they were treated like 2nd class citizens. I told them Not Downs Ford. They are VERY RESPECTFUL. Looking for a new Ford or used car? Go to Downs Ford. You Won't be disappointed. More
Great people make a great dealer. Had a wonderful experience with the sales team, ownership and finance department. Highly recommended. Had a wonderful experience with the sales team, ownership and finance department. Highly recommended. More
Very friendly and welcoming from when I entered the building all the way to end of sale. Joe was very knowledgeable and helpful with expediting the close and informing me all that I needed to know abou building all the way to end of sale. Joe was very knowledgeable and helpful with expediting the close and informing me all that I needed to know about the deal and the Vehicle I purchased. Recommendeding all friends and family in the future More
As always Downs has lived up to their reputation. After being customer for about 30 years thanks to Grover and Rosa buying 20-30 cars was a breeze. I was in Florida and needed a car and done in 12 hours. W being customer for about 30 years thanks to Grover and Rosa buying 20-30 cars was a breeze. I was in Florida and needed a car and done in 12 hours. Was a little miss understanding on the price but was rectified immediately. Can't wait to buy my new F150 soon. Not sure who my next salesmen will be , my rushed sales was handled by a number of people. More
Priced used car from online discount of $2301 , when contract signed was told bank charges us this so we’re not paying it . Never got the price 2 other people said. Also chg me gap ins 1200. I have boug contract signed was told bank charges us this so we’re not paying it . Never got the price 2 other people said. Also chg me gap ins 1200. I have bought over 20 cars since 1996, used 2 salesmen and always got the best deal, never had to check prices they were always spot on. We’ll never again, if they say you get downs discount, don’t be a fool like me. Read and keep reading your contract 10 times before signing. My used 23,595 on line order cost me 26000. The car is valued my Edmonds 21,709. That’s a bath I took. Where the xxxx did Grover, and Rosa good? Dam I hate getting beat More
All of the guys here were very helpful and nice. I’m young buying my first car and everyone did their best to be able to help me and get me the best price i could get. young buying my first car and everyone did their best to be able to help me and get me the best price i could get. More