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Celebrity Ford of Tom's River

Toms River, NJ

4.4
755 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 755 reviews

July 21, 2022

Purchased a new Ford Ranger and was helped by Antonio Piano. I originally contacted the dealership via internet because I could not find similar vehicle within 100 miles of my house. The buying experie More

by Encomium99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, Joseph Markese, Stacy Myers, Denise DiMarco
Jul 22, 2022 -

Celebrity Ford of Tom's River responded

Hi Encomium99, Thank you for your 5-star review. We are delighted that Antonio has made your car buying experience with us great! We hope to see you soon for your next visit. Have a great day. Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

July 19, 2022

Buy experience was excellent, all questions were completely answered. On day of pickup everything was ready and in order and the process was one of the smoothest I have had a dealership. More

by LMecca86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Joseph Markese
Jul 20, 2022 -

Celebrity Ford of Tom's River responded

Hi, LMecca86, Thank you for your 5-star review. We are delighted to hear that our team had made your buying experience excellent with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

July 17, 2022

my third experience dealing with Downs Ford with either a lease or purchase and each time it gets better! Ziggy, Donato and the rest of the staff all deserve Accolades. This most recent purchase was a painl More

by Kennyholmes46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Ziggy Matuszewski, Donato Jensen
Jul 18, 2022 -

Celebrity Ford of Tom's River responded

Hi Kennyholmes46, Thank you for your 5-star review. We are glad to hear that Ziggy, Donato and the rest of the team were able to make your experience great with us. We hope to see you soon. Have a great day. Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

July 06, 2022

Very happy with my experience! I have been with ford for many years & definitely a lot more coming More

by Amandamclaughlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada
Jul 06, 2022 -

Celebrity Ford of Tom's River responded

Hi, Amandamclaughlin! Thank you for the stellar review. We're delighted to hear that your positive experience earned us your loyalty and trust. We look forward to your next visit. Safe travels! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

July 02, 2022

The employees were friendly, and professional in their environment. Antonio Piano, our sales rep, was very knowledgeable in the truck we wanted to purchase, and according to the needs for our truck (towin More

by opardodad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, Joseph Markese
Jul 05, 2022 -

Celebrity Ford of Tom's River responded

Hi, opardodad! Thank you for the 5-star rating. We're delighted to hear that working with Antonio earned us your recommendation. We hope to work with you again soon. Take care! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

July 01, 2022

I ordered an F-150 from Downs Ford about 2 months ago. Joe Bogigian, was amazing throughout out the whole process. I have done tons of business with him over the last ten years at a few different dealersh More

by Jaredcoven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Bogigian
Jul 01, 2022 -

Celebrity Ford of Tom's River responded

Hi, Jaredcoven! Thank you for the 5-star rating. We're delighted to hear that working with Joe elevated your experience with us. Congratulations on your new F-150, and we hope you enjoy the ride! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

June 29, 2022

They where very helpful on getting me the car I wanted for the price I wanted they Answer all my questions very polite I would recommend all my friends and family to go there they were very patient explai More

by Tuna779
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Joseph Markese, Joseph Bogigian
Jun 29, 2022 -

Celebrity Ford of Tom's River responded

Hi, Tuna779! Thank you for the 5-star rating. We're delighted to hear that working with the team earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

June 22, 2022

Compliments to the staff at Downs Ford, Inc. Toms River NJ pleasant experience with Maria & Joe who assisted with the purchase of the leased F150 Truck. Delt with Joe and I want to give him More

by gulfstreamrestorationllc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Springer
Jun 22, 2022 -

Celebrity Ford of Tom's River responded

Thank you for your five star review. We're so glad that Maria and Joe were able to help you have an excellent car-buying experience and find a car you love. Congratulations on your new F-150 and thank you for choosing Downs Ford! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

June 17, 2022

To tell the truth, I was dreading the “Hard sell” as I walked into Downs Ford Dealership - boy, was I pleasantly surprised! A lovely young woman came immediately to greet me - introduced herself as Amand More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Markese, Amanda Hoffman
Jun 20, 2022 -

Celebrity Ford of Tom's River responded

Hello Robin, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Downs Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

Jun 20, 2022 -

Robin responded

First time I actually enjoyed buying a new car! Every one at Downs Ford Was helpful - especially Amanda - she answered all my questions, was very courteous, and seemed as excited as I was about getting a new Escape! I would definitely recommend Downs Ford to friends, Family, and anyone who’s looking for a great car and terrific service! Robin Smith

June 16, 2022

They were very up front, and willing to work with you to get a fair deal. More

by Christopher856
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Markese, Jackie Ripa
Jun 16, 2022 -

Celebrity Ford of Tom's River responded

Hi Christopher856, thank you for the 5 star review. We are so appreciative of your kind feedback, and hope to be able to work with you again soon! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

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