Cedar Rapids Toyota - Service Center
Hiawatha, IA
Hours
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
271 Reviews of Cedar Rapids Toyota - Service Center
Very Impressed! Really impressed with this dealership - sales, finance, service reps, mechanics--all top notch. Had a great experience recently with the service depa Really impressed with this dealership - sales, finance, service reps, mechanics--all top notch. Had a great experience recently with the service department (Joe Kem). My Prius with 212,000 miles needed some work. Work was done very well, quickly, and for a very reasonable price. Thanks to Joe and Cedar Rapids Toyota. You did a fantastic job! More
Walsh83 My experience with the service on my car was excellent. But I was and am highly disappointed in the Shuttle area. The Shuttle driver Les dropped me of My experience with the service on my car was excellent. But I was and am highly disappointed in the Shuttle area. The Shuttle driver Les dropped me off on Tuesday (5/3/16) at my house and was very considerate and helped me (I am 83 years old and walk with a cane) even up to my hose after leaving my car to be fixed.. BUT the one that picked me up (TOM (5/5/16) sat in the shuttle. When I got to the shuttle not knowing where I was going to sit I leaned on the side of the shuttle to keep my balance to reach and open the front door, at that moment he pushed the automatic opener for the slider door and i was leaning on it. I fell back flat on my back on the cement, my neighbor came running over and picked me up.. I did hurt myself in several areas . I made a report when I got to the dealer. What is very concerning I have been a customer since I bought my car new there in 2000, no one has had the courtesy to make a follow up call to see if I was alright to date (5/9/16). This would have been appreciated. I think Tom needs some serious training on safety in all ares of being a driver. More
They made a believer out of me! From the moment I pulled into the service garage I was met with helpful, friendly people (Greg McCoy). After I left my Avalon for a (10) minute check From the moment I pulled into the service garage I was met with helpful, friendly people (Greg McCoy). After I left my Avalon for a (10) minute check, I went into the waiting room where there were complimentary cookies (and not just from our local grocery store!), computers, a television and a stack of new magazines. Heaven! The service was so fast that I was on-my-way in no time. (Actually, I hadn't even finished my cookie!) I did wander into the showroom where the people were just as friendly. Whatever the training program Cedar Rapids Toyota uses, it's working ... friendly and highly professional employees. I had avoided going to the dealership, for service, because I thought it would be so much more expensive. Not again, though. Greg McCoy and Cedar Rapids Toyota made a believer out of me! I wish they had a service team like theirs, everywhere! I'll be back. More
Top Level Service CR Toyota Service Department always delivers high level service. The staff is very knowledgeable and always very friendly and courteous. I always ha CR Toyota Service Department always delivers high level service. The staff is very knowledgeable and always very friendly and courteous. I always have a great experience servicing my vehicles at CR Toyota. More
Excellent Service I have always had a professional experience and very good service. I appreciate their honesty when I ask if something is needed. Your waiting room is I have always had a professional experience and very good service. I appreciate their honesty when I ask if something is needed. Your waiting room is great to spend time in. Thank you for taking care of my car, you have been the only one that has EVER worked on my car with the exception of my last battery, I trust your service department to do the right thing for the good of my car and expense of the service. More
Service is the best! As alway everyone was courteous, helpful and thorough. Joe is a great asset to Cedar Rapids Toyota and my wife and I will not got anywhere else. As alway everyone was courteous, helpful and thorough. Joe is a great asset to Cedar Rapids Toyota and my wife and I will not got anywhere else. More
Best Dealership in town! I would not do business anywhere else. CR Toyota has the best vehicles, sales, and service in the area. In my 30 plus years of shopping for vehicles, I would not do business anywhere else. CR Toyota has the best vehicles, sales, and service in the area. In my 30 plus years of shopping for vehicles, this is the most reputable and trustworthy dealership that I have ever dealt with. More
Very pleased. I was pleased with the outcome of my car. It needed to have front breaks, Parts in the airbags, and an oil/filter change. It took only 2 hours I was pleased with the outcome of my car. It needed to have front breaks, Parts in the airbags, and an oil/filter change. It took only 2 hours for all that. I was kept informed as the work needed to be done. More
Great Service I have taken my vehicles to Cedar Rapids Toyota for several years and I can always count on the excellent customer care after the sale. Steve Lemke a I have taken my vehicles to Cedar Rapids Toyota for several years and I can always count on the excellent customer care after the sale. Steve Lemke and rest of the service department/parts department and sales have always taken care of our automotive needs. More
Positive experience! Went in for 5000 mile service and inspection. Fast and efficient, answered all my questions and informed me of all recall status. I trust these peop Went in for 5000 mile service and inspection. Fast and efficient, answered all my questions and informed me of all recall status. I trust these people! More