Cedar Rapids Toyota - Service Center

Routine Lube, Oil, Filter Change and Tire Rotation I was pleased with the overall service appointment. I was a little surprised that after the last few visits and noticing that some of the lug nut cap I was pleased with the overall service appointment. I was a little surprised that after the last few visits and noticing that some of the lug nut caps had fallen off that this time I was approached about it and charged $7.00 ea for new lug nuts. It's a minor expense/detail but just a little surprised. I'll definitely return for service in the future. More

Repair of power seats In 2012, I purchased my new Venza from CR Toyota and had my vehicle serviced there every 5,000 miles. Recently, I had my first problem with the Venza In 2012, I purchased my new Venza from CR Toyota and had my vehicle serviced there every 5,000 miles. Recently, I had my first problem with the Venza - the two power front seats stopped working. Joe Kem and your service technician were able to solve this problem and my seats are now in good working order. More

Service Experience Took my Lexus into have a look at the battery as it was recommended that it needed work from a visit I had with Lujack's in Davenport. The honesty and Took my Lexus into have a look at the battery as it was recommended that it needed work from a visit I had with Lujack's in Davenport. The honesty and integrity of this service department and it's people, namely Steve, is to be admired! Steve Penney More

have always had good service but this last week was not good Took my Toyota car in because check engine light was on. Had stopped at auto parts store on the weekend to have code read, as I was curious as to what Took my Toyota car in because check engine light was on. Had stopped at auto parts store on the weekend to have code read, as I was curious as to what was wrong. 20 something year old kid told me misfiring and he asked me how long since I had plugs and plug wires changed. I told him it had been a while. He recommended changing both. I decided to take it to CR Toyota. They told me problem with #3 spark plug and they changed all plugs. I assumed they checked the plug wires. Received call that my car was fixed. Drove it one day and my check engine light was back on. Took it back and they found spark plug wires were bad. They changed plug wires and hopefully that will fix it. They did give me free labor on changing the plug wires. ($40) Now my truck needs a service. I have it scheduled and after service I will be driving 500 miles round trip. I may just wait until after my trip just in case. I gained lots of respect for that 20 something year old kid at the auto parts store and a little less respect for the mechanic at CR Toyota who worked on my Camry. More

Excellent Customer Service I am always happy to bring my car in for service here at CR Toyota. They always treat me so nice. They go above and beyond for their customers to ma I am always happy to bring my car in for service here at CR Toyota. They always treat me so nice. They go above and beyond for their customers to make sure you leave satisfied. My questions are always answered and I leave feeling confident that my car is well taken care of. Thank You for the peace of mind as well as the kindness. More

20K Service I always enjoy dropping my vehicle with the service department. Steve Lemke is great to work with, the new building is great and I enjoy the shuttle s I always enjoy dropping my vehicle with the service department. Steve Lemke is great to work with, the new building is great and I enjoy the shuttle service which makes it convenient from work. More

Prices of parts We always understand the cost affiliated with the skills of your service department personnel. I do have a question about the price of parts for the We always understand the cost affiliated with the skills of your service department personnel. I do have a question about the price of parts for the repair. Can we purchase the certified toyota parts elsewhere and just pay for the labor? I'm sure you know how easy it is to find the parts and how much they cost. Just wondering so please let me know if that option exists as we have another service that needs attention. Thsnks More

Wouldn't take my Prius anywhere else. This is a top notch dealership. The customer service is outstanding, and the quality of work as good as it can be. I don't mind paying more, because I This is a top notch dealership. The customer service is outstanding, and the quality of work as good as it can be. I don't mind paying more, because I get more. This is the place to take your Toyota in the Corridor. More

Excellant job. Awesome job. Very happy with Cedar Rapids Toyota dealership. PHIL has treated us very well. He is one of the Best person I have ever had in buying veh Awesome job. Very happy with Cedar Rapids Toyota dealership. PHIL has treated us very well. He is one of the Best person I have ever had in buying vehicles. More

Excellent service department Specifically on this visit, we were overdue for our final 25k complimentary service as we were on vacation and went over. They still performed the se Specifically on this visit, we were overdue for our final 25k complimentary service as we were on vacation and went over. They still performed the service, and did it quickly. On an overall basis, I have had many opportunities where they could have really taken me to the cleaners, but recommended alternate repairs that were not as costly. Very trustworthy. More