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Cedar Rapids Toyota - Service Center

Hiawatha, IA

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271 Reviews
We are Cedar Rapids Toyota conveniently located just off Interstate 380 at exit 25 in Hiawatha Iowa...We are a locally family owned New Car dealer for over 40 years. Our vehicles are recognized as the highest quality, most reliable and dependable Cars, Trucks, Minivans and SUV's on earth. Now all new 2017 Toyotas come with ToyotaCare featuring a complimentary maintenance plan with roadside assistance. Peace of Mind with every Toyota. From our affordable all new restyled 2017 Corolla, Matrix, RAV4, Highlander, Sequoia, Camry and Sienna, or the Yaris sedan or hatchback, we have it. If your needs run more rugged, then you may want the 2 or 4 wheel drive Tacoma, 4Runner and restyled 2017 Tundra truck...or maybe even the exciting new Venza or FJ Cruiser. But if luxury and prestige are what you want, then Toyota has that too, with the superb luxurious Avalon or Land Cruiser...both of which offer luxury at affordable prices. If it's fuel economy, then you need to come and see the new 3rd generation Prius , Prius C, Prius V or Highlander with Hybrid Synergy Drive and the exciting Hybrid Camry plus new Hybrid Avalon. We also carry a large inventory of Toyota Certified Used Vehicles with 7 year/100,000 mile warranty and 1 year unlimited mile roadside assistance. So if you live in Iowa City, Coralville, Muscatine, Waterloo, Dubuque, Davenport or anywhere here in Eastern Iowa, please contact our Dealership for your new or used vehicle needs for Sales or Service Center and our new Quick Lube Service. Easy and pleasant to deal with and no high pressure, give us a chance for you to become one of our many satisfied customers. Thank you from Cedar Rapids Toyota www.crtoyota.com

1190 Boyson Rd

Hiawatha, IA

52233

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271 Reviews of Cedar Rapids Toyota - Service Center

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October 19, 2016

Gus & Chris are the best! I have done business with cedar Rapids Toyota for several years. Gus and Chris, Service Advisors, are extremely conscientious. I trust them to give me More

by Larry J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2016 -

Cedar Rapids Toyota responded

Hi Larry, We are so pleased to hear that you think we're the best! It's customers like you that make our days bright here at Cedar Rapids Toyota. Our service department always does their very best to achieve your desired results. With any future service needs, you can feel free to contact Gus or Chris directly!

October 09, 2016

Recall for my RAV4 Work completed usual for all of their service and out for recall fix - great service and friendly and completed timely as usual from all service staff More

by Terrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2016 -

Cedar Rapids Toyota responded

Thank you so much for your continued service at Cedar Rapids Toyota! We are so glad that your recall fix went smoothly and that you had a great experience with our service department. If you have any questions for further service needs, feel free to contact our service staff or Gus directly in the future!

September 29, 2016

very helpful and friendly As a retired/older person I felt comfortable that the staff was "looking out for me." The waiting area/ chairs was comfortable. Enjoyed the specialty More

by toyotadriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 30, 2016 -

Cedar Rapids Toyota responded

We are so happy that you felt right at home during your visit with us. Thank you for your business and taking time to share with us your thoughts. Have a wonderful day and we look forward to seeing you on your next visit!

September 22, 2016

Very Satisfactory Experience Very friendly & courteous service personnel, who do excellent work & complete it in the estimated time. Always a pleasure to drop my car off here for More

by TTB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Sep 30, 2016 -

Cedar Rapids Toyota responded

Thank you for taking the time to let us know about your service experience with us, we truly appreciate it and your business!

September 21, 2016

Top Notch Service I couldn't be more pleased with how quickly it is to schedule an appointment. The staff is always friendly and does a great job explaining anything th More

by Shannon Van Vors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2016 -

Cedar Rapids Toyota responded

Thank You Shannon! We truly appreciate you sharing your visit with us and are so happy to hear how well service took care of you! If you have any questions, please do not hesitate to reach out to Greg! Thanks again!

September 17, 2016

120,000 mile check and "once over" Scheduled for a service check- car was seen much faster than anticipated. all staff super-helpful and how could you not love the new facility. I More

by amywithsteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Fridinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2016 -

Cedar Rapids Toyota responded

Thank you Steve & Amy for sharing your service experience with us! We are thrilled we exceeded your expectations and appreciate your business! Thank you again!

September 01, 2016

Told me I needed a new CV Boot they already replaced The CVS boot on our Highlander was replaced on one side in the last six months. Told me I needed to replace one without checking our history. It was t More

by KN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg McCoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2016 -

Cedar Rapids Toyota responded

Thank you for your feedback and we truly appreciate your business. If you have any other questions, please do not hesitate to reach out to Greg. Thank you again!

August 27, 2016

Super fast and as always...the SMILES! Had a flat tire first thing in the morning but I knew exactly where to go! Chris got me right in, found the problem, replaced the tire and had me on More

by Rita Collins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2016 -

Cedar Rapids Toyota responded

Thank you Rita for choosing us for your service needs! We are so glad we could get you back on your way in no time, please let Chris know if you have any more questions! Take Care!

August 23, 2016

Prompt, fast, convenient service. Had my RAV4 in for its 20,000 mile service. This dealer made it SO EASY - beginning with sending me an email to remind me to make the appointment & pr More

by Busy Lady!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 23, 2016 -

Cedar Rapids Toyota responded

Just wanted to say thanks for letting us know you had such a great experience at our new facility. We look forward to having you on your next visit. Note....Kathy's pie's and cookies arrive shortly after 8am M-F.

August 18, 2016

10,000 Mile Service Hi. Spent 75 minutes in the shuttle for a 4pm pick-up back to the dealership. Need 2 drivers that time of day please. Then, at 5:20pm my car was not More

by Kellie
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug Olson
Aug 23, 2016 -

Cedar Rapids Toyota responded

Kellie- Very sorry for the return back to the dealership. I have brought your concern to the Service manager and our Operations Manager on your behalf and we are looking at adding additional shuttle drivers during peak periods. I did a follow up with the service department from your visit and upon your return to the dealership the oil change and tire rotation was completed however the recall was running a little behind as 1 of our 2 Master Techs assigned to that specific recall was working. The service team told me that the recall was completed shortly after 530 so you did not have to have a loaner car. Please contact me directly if you have any further concerns... Alan Makabi 319-389-8368 or by email alanmakabi@crtoyota.com

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