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Cedar Rapids Toyota - Service Center

Hiawatha, IA

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272 Reviews
We are Cedar Rapids Toyota conveniently located just off Interstate 380 at exit 25 in Hiawatha Iowa...We are a locally family owned New Car dealer for over 40 years. Our vehicles are recognized as the highest quality, most reliable and dependable Cars, Trucks, Minivans and SUV's on earth. Now all new 2017 Toyotas come with ToyotaCare featuring a complimentary maintenance plan with roadside assistance. Peace of Mind with every Toyota. From our affordable all new restyled 2017 Corolla, Matrix, RAV4, Highlander, Sequoia, Camry and Sienna, or the Yaris sedan or hatchback, we have it. If your needs run more rugged, then you may want the 2 or 4 wheel drive Tacoma, 4Runner and restyled 2017 Tundra truck...or maybe even the exciting new Venza or FJ Cruiser. But if luxury and prestige are what you want, then Toyota has that too, with the superb luxurious Avalon or Land Cruiser...both of which offer luxury at affordable prices. If it's fuel economy, then you need to come and see the new 3rd generation Prius , Prius C, Prius V or Highlander with Hybrid Synergy Drive and the exciting Hybrid Camry plus new Hybrid Avalon. We also carry a large inventory of Toyota Certified Used Vehicles with 7 year/100,000 mile warranty and 1 year unlimited mile roadside assistance. So if you live in Iowa City, Coralville, Muscatine, Waterloo, Dubuque, Davenport or anywhere here in Eastern Iowa, please contact our Dealership for your new or used vehicle needs for Sales or Service Center and our new Quick Lube Service. Easy and pleasant to deal with and no high pressure, give us a chance for you to become one of our many satisfied customers. Thank you from Cedar Rapids Toyota www.crtoyota.com

1190 Boyson Rd

Hiawatha, IA

52233

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272 Reviews of Cedar Rapids Toyota - Service Center

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August 01, 2014

Excellent service w/ hospitable waiting room / refreshments! Gus and Chris do a great job of receiving my Toyota Corolla into their queue, getting the oil/filter/tires serviced and getting me out of there over m More

by smbergqu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aug 13, 2014 -

Cedar Rapids Toyota responded

THANK YOU for the kind words. Let us know if anything ever changes...Chris and Gus.

July 27, 2014

oil change I brought my vehicle to get the oil changed after spending thousands to purchase my new vehicle from Toyota and they didnt even clean or vacuum my veh More

by marcia mclaud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
Jul 27, 2014 -

Cedar Rapids Toyota responded

Car came back dirty from oil change: Sorry we disappointed you. With our current shortage of space, it causes some other problems for us. Our increase of service and sales retention has forced us to expand the dealership and will hopefully be taking place soon. With the extra time and space required to wash every car coming thru service, it would limit our response time to other customers trying to get into our service department. Again the expansion of the building will create better opportunities to service our customers. Again, Sorry that you are disappointed but hope you can understand our concern with getting those needing to get back to work in and out.

July 25, 2014

I would never buy a Toyota in Cedar Rapids My husband took my car out there because the light was on they told him we r busy he needs to make an appointment so he came home I called Iowa City T More

by Debra Ties-Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cedar Rapids Toyota
Jul 25, 2014 -

Cedar Rapids Toyota responded

Hi Debra- I head up our internet team and saw your review come through. I looked up your 09 Matrix and see that it is over 85k so like all of our vehicles (mine included) does occasionally need some upkeep from time to time. Maintenance is very important on a vehicle to make them last and especially for breaks and tires to make them safe not only for you and your family but for other drivers. I see you have done consistant maintenance with us and we appreciate that. I spoke with our head service advisor and he informed me that when they found out the alternator was bad, WE OVERNIGHTED one at our expense to help you get back on the Road. It was ordered Thursday and came in Friday morning and as you stated we had you done by 10. Also in regards to the water pump, this was suggested as it appeared it was something that could go out and leak on you and with approaching the 100k mark as a tech noted during the inspection prior to it's install. I'm not sure if you have read any other reviews but we do our very best to be a very customer oriented family run store since 1969 and I want to make sure not to loose anyone via it on the sales or service end of our family here. Just so you know since sales and service retention is so high, we are in the process of an upcoming expansion... Please let me know if you have further concerns. My contact Alan Makabi--- alanmakabi@crtoyota.com 319-389-8368 ( call or text anytime)

July 14, 2014

Oil Change at Quick Lube As always I am very happy with way Gus treats us! He is very knowledgeable, kind and helpful! We always refer people to Cedar Rapids Toyota and woul More

by CDSeemann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 24, 2014 -

Cedar Rapids Toyota responded

Thank you, Gus

July 06, 2014

Best Service in Town! Awesome service! Very quick! Great waiting room. An issue that I thought was bigger than it was...was something the service shop noticed and repaired More

by LLOBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 10, 2014 -

Cedar Rapids Toyota responded

Thanks for the great feedback....Gus

June 29, 2014

service quick lube very good service. very pleased with there work on my toyota scion. i will be bringing my car back again. they do an excellent job. More

by molly020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 29, 2014 -

Cedar Rapids Toyota responded

Thanks for taking the time to give us such great feedback..

June 26, 2014

Great service! I needed new tires and called for an appointment which was for just two days later. I arrived at my appointment and the car was taken care of promptl More

by housingqueen2104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Olson
Jun 29, 2014 -

Cedar Rapids Toyota responded

That means a lot that you come out of state to service your vehicle with us. Come morning weekdays and enjoy a piece of pie. Doug

June 24, 2014

Quick Lube Service is Awesome! Just needing an Oil Change and not having time to schedule a service appointment, just like me. Us the Quick Lube Service at CR Toyota/VW it is by th More

by robertmattes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 29, 2014 -

Cedar Rapids Toyota responded

Thanks for your business and appreciate the kind words.... Gus

June 19, 2014

bad gas cap poor attention to detail. First, I'd like to say it is insane that a bad gas cap will not only make your check engine light come on, but also your 4x4 light, your traction cont More

by Lumpy1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure. only worked through e-mail, and didn't pay attention to names on phone calls
June 13, 2014

Insurance repair Steve Lemke diagnosed the problem immediately as a broken water pump. This happened on a friday and was a surprise visit. He contacted the insurance C More

by birdforfun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 13, 2014 -

Cedar Rapids Toyota responded

Mary and Weir I thank you for allowing us to keep your vehicle in top working condition. Please let me know if anything else comes up. Thanks again Steve.

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