Cedar Rapids Toyota - Service Center

Great Service Just finished getting the 30,000 mile service on my 2012 Camry and continue to be impressed with CR Toyota! Previous experience with a 2003 4Runner th Just finished getting the 30,000 mile service on my 2012 Camry and continue to be impressed with CR Toyota! Previous experience with a 2003 4Runner that I traded in with 180,000 mile was great (so was the vehicle) and they continue to please. More

First-timer at C.R. Toyota Recently moved back to Cedar Rapids after living out of state for several years. Was reassured the dealership had access to my car's maintenance recor Recently moved back to Cedar Rapids after living out of state for several years. Was reassured the dealership had access to my car's maintenance records from the previous dealership. Received great service on my oil change and didn't have to wait too long, either. Receptionist also offered me a can of soda. A good experience overall. More

Hemorrhaging oil in Iowa! One week after having regular service done, at an Illinois dealership, our car started hemorrhaging oil when we were on a weekend trip away from home One week after having regular service done, at an Illinois dealership, our car started hemorrhaging oil when we were on a weekend trip away from home in Southern Iowa. First the air conditioning would not work, then we noticed the the smell, then the noise, and finally the oil puddles. We poured a few quarts of oil into the car and watched it drain out as quickly as we poured. Monday morning I contacted Cedar Rapids Toyota (Iowa), a very nice woman named Penny sent a tow truck and the car was brought into the shop. By 2:00 in the afternoon we were contacted by the service advisor, Joe, and he told us that it was a warranty / recall issue (that was not dealt with before we bought the car, used from a northern Minnesota dealership. Joe very kindly explained the problems to me, that the oil issue caused the air conditioning problem and also was able to deal with another recall issue on the car, that also had been missed in Minnesota. Cedar Rapids Toyota completely diagnosed and repaired the car before the end of business on Monday. The parts were there, and the service technicians were available and I cannot thank you all enough! They even covered the cost of the tow!! As a footnote; one service issue that we did know about was also repaired (an Oxygen Sensor 2/2) was instock and replaced for more than $80.00 LESS THAN we were quoted at the first dealership that had serviced it for the week prior! I think that Toyota should audit their dealerships a bit more. More

In for an oil change, out with a new car! I went in to have the oil changed on my 2006 RAV4, as always service was very quick and nothing was pushed on me. Steve noted a recall item I didn't k I went in to have the oil changed on my 2006 RAV4, as always service was very quick and nothing was pushed on me. Steve noted a recall item I didn't know about yet and it was taken care of during the oil change. As I was leaving when the oil change was finished I noted a bright lime green vehicle in the lot. As green is my favorite color I had to take a second look. A sales associate came out to answer my questions and in the course of our conversation found out I have dealt with Alan Makabi in the past. He phoned Alan and he came out to help me. I ended up trading in my RAV4 for the beautiful lime green Corolla. The fact that your employees respect the customers is wonderful. The fact that they respect each other is over the top in this day and age. The first sales associate could have tried to sell me the Corolla but respected a coworker enough to call him over. What a great group of people. I have always had a wonderful experience at Cedar Rapids Toyota, keep it up, you have a satisfied customer for life! More

10,000 mile service I almost enjoy taking my car in to get serviced! This is the best Dealership hands down. All friendly faces and so helpful, they always let you know e I almost enjoy taking my car in to get serviced! This is the best Dealership hands down. All friendly faces and so helpful, they always let you know exactly whats going on with your car. Please don't ever change. I love my Camry! More

Great Experience As always service was quick and hassle free. Service people were friendly and took care of me. Overall an awesome experience and would recommend to As always service was quick and hassle free. Service people were friendly and took care of me. Overall an awesome experience and would recommend to other people. More

15K/18MO Service I've never had any issues with the CR Toyota Service Department. I'm on the third car that I purchased from them, and would definitely return for purc I've never had any issues with the CR Toyota Service Department. I'm on the third car that I purchased from them, and would definitely return for purchase and service. More

Best service center ever!!! This is the best service center ever!! The employees are so knowledgeable and very nice. It always amazes me how pleasant they are even when they ar This is the best service center ever!! The employees are so knowledgeable and very nice. It always amazes me how pleasant they are even when they are super busy!! The waiting area is full of goodies to snack on and very comfortable. If you would rather not wait there, they do provide a shuttle service to take you home or to work. Keep up the great work!! My husband and I do appreciate you! More

Excellent Food In the service department, I was in for my 15,000 miles performance checkup. I found the coffee excellent and the cookies delicious. My only complai In the service department, I was in for my 15,000 miles performance checkup. I found the coffee excellent and the cookies delicious. My only complaint was that Steve and his crew were too good and efficient that I did not have enough time to try a piece of Kathy's pie.. Keep up the good work! More

Well above average The service here was fast and convenient overall. The wait for the next service was a bit too long for my tastes, considering it was just for an emiss The service here was fast and convenient overall. The wait for the next service was a bit too long for my tastes, considering it was just for an emission problem. But, in the past, I had a few scratches on my car and they fixed it in less than 15min. More