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Cedar Park Nissan

Cedar Park, TX

4.6
342 Reviews

2121 S Bell Blvd

Cedar Park, TX

78613

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Showing 342 reviews

November 11, 2024

Great service provided by the whole team, Joseph was outstanding, his knowledge and communication was above and beyond. More

by Fernando Nunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph , group1auto group1auto
Nov 13, 2024 -

Cedar Park Nissan responded

Thank you Fernando for taking the time to let us know how we did. We hope you have a great day!

November 10, 2024

Waited two hours for an oil change, tire rotation and plug a nail in one of the tires. The car was returned without the tires being inflated (since one was low prior to going in) and they never rotated More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
group1auto group1auto
Nov 12, 2024 -

Cedar Park Nissan responded

Thank you for your feedback about your negative service experience because that should not have happened. I would love to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Jeremy Graves Service Director jgraves@cedarparknissan.com

Nov 16, 2024 -

RM responded

Thanks. I sent you a note (privately) on the 13th and still haven't heard back. I'll reach out directly to hopefully resolve the issue. I've also noticed that my car is now missing the tire lock bolt from the glove box as well. Expect that you will be able to provide a new one of these.

Dec 01, 2024 -

RM responded

Sent emails and left messages for Service Director and still never got a response. No resolution provided from this dealership. I would not recommend this dealership at all. I hope to hear back from the service director at some point. I will continue to reach out.

November 09, 2024

Kudos to this dealership for dealing with an expensive, complicated, and mysterious problem my car had. They handled it professionally and delivered satisfactorily instead of giving up. They went all the w More

by Emilio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Green
Nov 12, 2024 -

Cedar Park Nissan responded

Hi Emilio, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 08, 2024

I’m 55 years old and have NEVER my vehicles back to the dealer for anything, no oil charges, nothing! Always skeptical. I bought my Nissan used (sorta… less than 15k miles) and take it in regularly for More

by Kimbo4ut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Green & zane, group1auto group1auto
Nov 09, 2024 -

Cedar Park Nissan responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2024

I was very pleased with the service I received. Joseph was efficient and kept me posted on what was going on as the service progressed. I recommend him highly!! More

by lindapogozelski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph, group1auto group1auto
Nov 04, 2024 -

Cedar Park Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joseph here at Cedar Park Nissan! Thanks again for the recommendation, and have an amazing day!

October 27, 2024

Good job good job good good good good good good good very good good go More

by marciopaixao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Oct 27, 2024 -

Cedar Park Nissan responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 27, 2024

David Norris is customer service personified and that's why we like your dealership Cedar Park Nissan More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Norris
Nov 01, 2024 -

Cedar Park Nissan responded

Hi, we're happy you found our staff so supportive during your experience at Cedar Park Nissan. We hope to see you soon!

October 23, 2024

Great service,a very clean building. Easey to schedule. Coffee with real half and half... More

by NotSoWierdInAustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Oct 25, 2024 -

Cedar Park Nissan responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2024

Amazing work from alex and the tech guys thank you so much for al the help amazing experience More

by Papito40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, group1auto group1auto
Oct 25, 2024 -

Cedar Park Nissan responded

Hello, we're happy you found our staff to be supportive during your experience here at Cedar Park Nissan. Feel free to reach out to us if you need anything. Have a wonderful day.

October 21, 2024

Jimmy is the best service advisor. He understood what my needs are, always very helpful More

by Smomin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Oct 25, 2024 -

Cedar Park Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jimmy here at Cedar Park Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

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