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Cedar Park Nissan

Cedar Park, TX

4.6
279 Reviews

2121 S Bell Blvd

Cedar Park, TX

78613

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Showing 279 reviews

July 18, 2023

This dealership loots money. They share info on the tune up packages and then take your signature and guess what, they just sold you whatever they wanted. More

by shree.Kavoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
group1auto group1auto
Jul 21, 2023 -

Cedar Park Nissan responded

Thank you for your feedback about because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Luis Cruz Service Director lcruz@cedarparknissan.com

July 18, 2023

Dylan is great advisor, give nice service and recommend what service is needed. Thank you More

by Hasanain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan , group1auto group1auto
Jul 21, 2023 -

Cedar Park Nissan responded

Thank you for your kind words for Dylan, we appreciate it!

July 13, 2023

Fast repairs and great customer service. Manager got me a good deal. I always go to cedar park Nissan. More

by andrewlane6895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Jul 19, 2023 -

Cedar Park Nissan responded

Thank you for being our customer, we appreciate your kind words!

July 13, 2023

Pleasant agents and work done efficiently and timely wait was done in a reasonable amount of time More

by Ygjacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Jul 19, 2023 -

Cedar Park Nissan responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 13, 2023

Gentleman, who was in charge of my vehicle, kept me waiting after the vehicle was ready and said, paperwork takes time. I saw him giggling in his manager’s room and looking at his phone for 30 minutes. More

by nawalahsan
Recommend Dealer
No
Employees Worked With
group1auto group1auto
Oct 23, 2023 -

Cedar Park Nissan responded

Thank you for your feedback about the extended wait time and unprofessional behavior you experienced because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Luis Cruz Service Director lcruz@cedarparknissan.com

July 13, 2023

Mason in service was so amazing. He took his time and was very patient and understanding. Julian is by far the best salesman! Yohanna simply great! More

by DashiaWill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure we needed a manager , group1auto group1auto
Aug 13, 2023 -

Cedar Park Nissan responded

Thank you for acknowledging Mason, Julian, and Yohanna for their professionalism and dedication. We appreciate when our associates are recognized for the exceptional service they provide. Your business as well as your Five Star review is very much appreciated and it would be our pleasure to assist you again at Cedar Park Nissan.

July 12, 2023

Cooper was proactive in anticipating my needs and fore-seeing things I wouldn’t have thought about. He was kind and thorough and a good listener. I didn’t feel rushed and felt he wanted to make sure More

by Christie C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper Fitzner , group1auto group1auto
Aug 09, 2023 -

Cedar Park Nissan responded

Thank you for choosing Cedar Park Nissan and CONGRATULATIONS on your new vehicle! It was our pleasure to provide you with an exceptional sales experience. Also, we appreciate you acknowledging Cooper Fitzner, for his professionalism and dedication to providing you the BEST buying experience! As always, we appreciate your business and the Five-Star review! We are looking forward to assisting you again in the future!

July 11, 2023

Nothing to say not the most positive place finance manager very disrespectful even tried to quote law with my attorney. And was very condescending over phone with me and my attorney. More

by cgalloway4
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
group1auto group1auto
Sep 06, 2023 -

Cedar Park Nissan responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.

July 08, 2023

What great service from Zane, he was very professional throughout the whole time. Very welcoming! Thanks again Zane! More

by jomc1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane, group1auto group1auto
Jul 28, 2023 -

Cedar Park Nissan responded

We're happy you found our staff to be so supportive during your experience here at Cedar Park Nissan.

July 04, 2023

Helped me to understand and prioritize maintenance requirements for a new used car Injust purchased. More

by catherine.romualdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane and Mason
Jul 06, 2023 -

Cedar Park Nissan responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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