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Cedar Park Nissan

Cedar Park, TX

4.6
279 Reviews

2121 S Bell Blvd

Cedar Park, TX

78613

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Showing 279 reviews

October 10, 2023

Routine oil change, tire rotation cabin filter took over 2 hrs on a quiet Saturday despite being told an estimate of an hour. 2hrs for this service is ridiculous. But at least be honest about it. More

by jonpul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mason, Service Advisor
Oct 11, 2023 -

Cedar Park Nissan responded

Thank you for your feedback about the long wait time to get your vehicle serviced with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Fredi Sanchez Garcia, Service Manager fsanchezgarcia@cedarparknissan.com

October 08, 2023

We came in and spoke to Dylan. They weren’t truthful and had bad manners. The whole service experience was extremely bad and he didn’t wanna do the service More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan, group1auto group1auto
Oct 09, 2023 -

Cedar Park Nissan responded

Thank you for your feedback about this interaction to get your vehicle serviced with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Fredi Sanchez Garcia, Service Manager fsanchezgarcia@cedarparknissan.com

October 07, 2023

Very knowledgeable. Patiently explained and answered all of my questions. Very kind and pleasant interaction! Service quality so far is top notch. Happy with my experien More

by msr010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Green, group1auto group1auto
Oct 10, 2023 -

Cedar Park Nissan responded

We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 05, 2023

Overall a great experience and friendly staff, both in the sales dpt where I bought my car last year, and in service where I recently took my car in. More

by trentonz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane May, group1auto group1auto
Oct 05, 2023 -

Cedar Park Nissan responded

It's truly wonderful to hear that you had a great experience with Cedar Park Nissan. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 05, 2023

Not the best experience. Initially was told some cosmetic stuff they would attempt to fix only to be told after i bought the vehicle no attempt would be made because it was a More

by Kavee10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex, Joshua
Oct 06, 2023 -

Cedar Park Nissan responded

Thank you for your feedback about not getting cosmetic detailing fixed because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Derek Jackson, General Sales Manager derekjackson@cedarparknissan.com

October 03, 2023

Been with Cedar Park Nissan for all my Service Work and needs since I bought my Beautiful 2017 Titan SV Texas Edition August 28th, 2017. Cedar Park Nissan is the Best Dealership in Texas with a Great Staf More

by Maurice Quigley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Mathwig, Dillon and Freddie the Service Manager., group1auto group1auto
Oct 05, 2023 -

Cedar Park Nissan responded

Our top priority is to ensure that you are satisfied with our services and we are pleased to hear that Jimmy, Dillon, and Freddy have succeeded in providing you with a great experience! Cedar Park Nissan appreciates your patronage and we anticipate the opportunity to assist you again in the future.

September 30, 2023

My service advisor Jimmy is great. He keeps you posted about your service as it’s going on. I’ve been to many other dealerships for service and they treat you like a number not a value More

by ddhoward62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy, group1auto group1auto
Oct 03, 2023 -

Cedar Park Nissan responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Jimmy went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 29, 2023

I have only dealt with the service department but I was very impressed with their courtesy, their expertise and their efficiency. I will be back. More

by caroleellis29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Oct 03, 2023 -

Cedar Park Nissan responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 24, 2023

Everyone was extremely helpful, especially Jonathan who actually sold me my car. He made a seemingly overwhelming process extremely easy. More

by Kamryn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Hernandez, group1auto group1auto
Sep 26, 2023 -

Cedar Park Nissan responded

Kamryn, we are glad we could help!

September 19, 2023

This dealership is always courteous. If there is a problem they solve it. Payment is smooth and I like it when they walk me to my car & open my door for me. Thank you for the free bevera More

by TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thank you Joseph and Mason, group1auto group1auto
Sep 23, 2023 -

Cedar Park Nissan responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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