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Cedar Park Nissan

Cedar Park, TX

4.6
279 Reviews

2121 S Bell Blvd

Cedar Park, TX

78613

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Showing 279 reviews

October 31, 2023

Awesome service department! I got in on short notice but was told could be a long wait. But my service rep Dylan said I got you and ordered me a ride so I wouldn’t have to wait More

by tcole3761
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan, group1auto group1auto
Nov 05, 2023 -

Cedar Park Nissan responded

It's fantastic to hear that you had a great experience and that Dylan provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 29, 2023

I have never felt more neglected as customer in my life. I refuse to dignify the service we received with a response other than that we will never be purchasing a Nissan ever again. More

by Gloria03101983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mason, group1auto group1auto
Oct 30, 2023 -

Cedar Park Nissan responded

Thank you for your feedback about this service visit experience you had with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Dustin Krieger, General Manager dkrieger@cedarparknissan.com

October 27, 2023

The staff was fast reliable, informative and friendly- highly recommend for all of your needs ! More

by blancacannaday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Oct 31, 2023 -

Cedar Park Nissan responded

We are delighted to hear that the staff was fast, reliable, informative, and friendly and that you highly recommend our services for all your needs. Your high recommendation speaks to the quality of service you experienced. Your positive feedback is much appreciated!

October 26, 2023

Dillion in the service department was very professional and was nice to work with. He took care of things and was good about explaining all the details. More

by rbstevens76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillion, group1auto group1auto
Nov 02, 2023 -

Cedar Park Nissan responded

It's fantastic to hear that you had a great experience and that Dillion provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 24, 2023

The staff was professional and very helpful. They kept us informed of the process the whole way. More

by DPrather
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Nov 01, 2023 -

Cedar Park Nissan responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 19, 2023

Outstanding customer service and very speedy turnaround. Would recommend to anyone. Service writer was extremely friendly as well. More

by Brad81684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Oct 21, 2023 -

Cedar Park Nissan responded

It's wonderful to hear that you received outstanding customer service with a very speedy turnaround. Recommendations like yours highlight the quality of our service. The fact that the service writer was extremely friendly also adds to the positive experience. Your recommendation is appreciated.

October 18, 2023

Efficient service, nice treatment to customers, nice environment of waiting room. Only Wi-Fi system is hard to connect. More

by p.chen87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Saucedo, group1auto group1auto
Oct 20, 2023 -

Cedar Park Nissan responded

Thank you for your feedback! We're pleased to hear that you had an efficient service experience and were treated well. However, we apologize for any inconvenience you experienced with the Wi-Fi. We'll certainly look into improving the connectivity for our customers in the waiting room. Your satisfaction is important to us!

October 16, 2023

The dealership was clean and offered coffee and water. The staff was friendly and helpful, and they kept me informed about the status of my vehicle. More

by rmeza1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Green
Oct 17, 2023 -

Cedar Park Nissan responded

It's wonderful to hear that your Cedar Park Nissan experience was positive. Keeping customers informed and offering a clean, friendly environment are important aspects of providing great service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 12, 2023

Excelent service, the work of the call center and the person in front desk Jimmy are 100% More

by Francisco Farrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Mathwig is polite, efficient and cordial with the clients, group1auto group1auto
Oct 14, 2023 -

Cedar Park Nissan responded

It's fantastic to hear that you received excellent service, and you found the work of the call center and Jimmy, the person at the front desk, to be 100%. Such high praise is a testament to our dedication to providing a top-notch experience. Thanks for expressing your satisfaction!

October 11, 2023

We liked how clean the service department and waiting area were. We were waiting on promptly. Zane was knowledgeable and courteous. More

by cwagon06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Oct 12, 2023 -

Cedar Park Nissan responded

It's fantastic to hear that you had a great experience and that Zane provided knowledgeable and courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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