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Cedar Park Nissan

Cedar Park, TX

Overview
Reviews
Vehicles
4.6
279 Reviews
Call Dealership (512) 620-7200

2121 S Bell Blvd

Cedar Park, TX

78613

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Showing 279 reviews

February 19, 2024

I was quoted one price and when it was time to pay, the price increased 63. I went there for a simple oil change and tire rotation. But someone labor cost more than the overall service. I won’t be coming b More

by NF197656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
group1auto group1auto
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Feb 20, 2024 -

Cedar Park Nissan responded

Thank you for your feedback about this inconvenience you experienced because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Fredi Sanchez Garcia, Service Manager fsanchezgarcia@cedarparknissan.com

February 16, 2024

Service department staffs are very knowledgeable & find fault what is wrong in Nissan Car .And the front desk employees are very respectful. More

by Bipinkumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
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Feb 17, 2024 -

Cedar Park Nissan responded

You're welcome! We appreciate your business and look forward to serving you again when needed. Have a great day!

February 14, 2024

Very clear communication and efficient service. The text messages were very informative. Thanks for your help. More

by adrian.isunza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Report | Print
Feb 16, 2024 -

Cedar Park Nissan responded

We greatly appreciate your positive feedback! It's fantastic to hear that our communication was clear, and our service was efficient. We aim to keep our customers well-informed throughout the process, and we're delighted to know that the text messages were helpful for you. Thank you for choosing us, and we're here to help whenever you need us.

February 09, 2024

Excellent service writer (Dillon) who is knowledgeable and helpful. All work was done in a timely manner. More

by Brobison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Green - service, group1auto group1auto
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Feb 10, 2024 -

Cedar Park Nissan responded

Thank you for taking the time to share your positive feedback! We're pleased to hear that Dillon provided you with excellent service and that all the work was completed in a timely manner. We appreciate your business and look forward to serving you again in the future!

February 08, 2024

Friendly personnel. Clean dealership. Very short wait time for an oil change and multi-point inspection. Liked how I was kept notified on progress of service and results More

by Don.gehring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mathwig, James Mckry, group1auto group1auto
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Feb 10, 2024 -

Cedar Park Nissan responded

Thank you for your positive feedback! We're pleased to hear that you found our personnel friendly, our dealership clean and that you experienced a very short wait time for your oil change and multi-point inspection. Keeping you notified of the progress and results through email is part of our commitment to excellent service. We appreciate your business and look forward to serving you again.

February 06, 2024

Excellent service received at my appointment today. .I will continue to visit them for all my service needs! More

by colleenselin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Saucedo
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Feb 09, 2024 -

Cedar Park Nissan responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 04, 2024

Open on a Saturday good service like the dog have go back for warranty work More

by davideldersatx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy, group1auto group1auto
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Feb 08, 2024 -

Cedar Park Nissan responded

We're thrilled to be open on Saturdays for your convenience! Just like your loyal pup, we're here to make sure your experience is paws-itively great. Thanks for choosing us, and we look forward to seeing you again!

February 01, 2024

Excellent customer service from Jackson and Joshua. They both listed to my needs and helped me leave with what I needed. More

by Timlilienthal88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson, Joshua
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Feb 03, 2024 -

Cedar Park Nissan responded

Fantastic to hear that Jackson and Joshua provided excellent customer service, listening to your needs and ensuring you left with what you needed. We appreciate your business, and we're here for you whenever you need assistance!

February 01, 2024

Thank you Jimmy Mathwig for wonderful Awesome service. I appreciate your concern for me and vehicle. You take the time to explain what is required and that we need to be aware for upcoming maintenance..I More

by Stronj314Rouge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Mathwig, group1auto group1auto
Report | Print
Feb 02, 2024 -

Cedar Park Nissan responded

Thank you for sharing your positive experience with Jimmy at Cedar Park Nissan! It's great to hear that he provided you with wonderful and awesome service, demonstrating concern for both you and your vehicle. Clear explanations and valuable recommendations contribute to a positive customer experience. Safe and enjoyable driving!

January 28, 2024

The service shop at Cedar Park Nissasn had friendly personnel that provided accurate diagnosis, and quick resolution. More

by rsmith27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy, group1auto group1auto
Report | Print
Jan 30, 2024 -

Cedar Park Nissan responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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