Cedar Park Nissan

Son muy amables con las personas lo ayudan en todo lo posible que se pueda gracias posible que se pueda gracias More

Cedar Park Nissan Service: A Monumental Disappointment and Upselling Extravaganza My decision to purchase a truck from Cedar Park Nissan in 2018 now feels like a monumental mistake, thanks to their aby and Upselling Extravaganza My decision to purchase a truck from Cedar Park Nissan in 2018 now feels like a monumental mistake, thanks to their abysmal service department. Lured by their seemingly attractive specials and discounts, I’ve been a regular visitor for maintenance. However, my experience has been nothing short of a disaster, overpriced recommendations, deceptive warranties, and a focus on upselling. The latest debacle began when a large screw punctured my rear tire. Expecting a straightforward repair under their “buy 3 get 1 free” tire offer, which included a two-year warranty, I scheduled an appointment with Cedar Park Nissan. What followed was a painful exercise in frustration. After a two-hour wait, I was told my tire was “non-repairable” and that the warranty had expired due to an incomprehensible mix of mileage and time limits. I was then presented with a $240 bill for a replacement tire, a price that was both shocking and unjustifiable, given that the screw was not on the sidewall and the warranty was supposed to cover such issues. In stark contrast, Discount Tire swiftly repaired the tire in under 30 minutes and at no charge. This efficient service highlighted the glaring deficiencies at Cedar Park Nissan. It’s clear their service department is less concerned with genuine customer care and more obsessed with extracting every possible dollar from their customers. While a few staff members might be courteous, it’s obvious that their training is geared towards maximizing revenue rather than delivering honest and reliable service. My experience has left me deeply disillusioned, and I will only return to Cedar Park Nissan for essential recall or warranty issues moving forward. If you value transparency and fair service, I strongly advise seeking alternatives to Cedar Park Nissan. Their service department’s focus on upselling over customer satisfaction is a red flag that should not be ignored. This experience has been nothing short of a cautionary tale for anyone considering their services. More

Joseph was so helpful and knowledgeable. He answered all our questions about brakes and later AC. And the work was done quickly He answered all our questions about brakes and later AC. And the work was done quickly More

Amazing courteous customer service very reliable and dependable who understood my concerns . Very knowledgable and experienced service team available to help in a timely professional manner. dependable who understood my concerns . Very knowledgable and experienced service team available to help in a timely professional manner. More

Service was good, staff was helpful. One complaint I have is that when I scheduled service, I had mentioned about the recall pending. Service was booked well in advance but on the day of One complaint I have is that when I scheduled service, I had mentioned about the recall pending. Service was booked well in advance but on the day of service, I was told in the dealership that the part needed for the recall is not in inventory. Not sure why that wasn’t checked earlier. Now I need to go back again sometime when part arrives. More

Service dept was great & got me out in timely manner. They helped check an issue with my brakes and double checked. Thanks for that! They helped check an issue with my brakes and double checked. Thanks for that! More

I bought my Rogue Sport at this dealership. I take my car there for any the services that is required. My service advisor is Dylan Green and he explains the importance of the service my car n I take my car there for any the services that is required. My service advisor is Dylan Green and he explains the importance of the service my car needed. I appreciate him taking the time to talk with me about what is needed any why. More

Thanks cidar park is the best and help very good Xavier is good thanks for everything is good thanks for everything More

They were fast they were polite. They gave me information and let me make a decision in my own time and they made one small mistake and gave me a discount because of it. They gave me information and let me make a decision in my own time and they made one small mistake and gave me a discount because of it. More

It was really quick and informative . Service staff are helpful and welcoming. In addition , shuttle option is convenient Service staff are helpful and welcoming. In addition , shuttle option is convenient More