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Cavender Toyota

San Antonio, TX

3.1
531 Reviews
For more than 75 years, the Cavender family has been serving San Antonio and South Texas with a commitment to creating lifelong customers by selling high-quality vehicles and delivering unmatched customer service. We're here to do more than sell you a car--we want to provide you with an experience. From the from the friendliness of our staff to the amenities of our waiting area, we're proud to challenge the status quo of car dealerships as we meet the automotive needs of our valued customers We believe that it's not enough to simply do business with our community-- we must also give back to our neighbors that have given us so much. When you walk into our showroom, you can't help but notice the 90-feet-long mural depicting Cavender's community involvement which highlights the River Walk, the Alamo, Fiesta, the military, and Hispanic heritage so important to this area. Check out our community service page on our website to learn more about our belief: "Before a business can do well, it must do good." Our commitment to our customers has resulted in several awards and accolades, including the Toyota Board of Governors designation, the Toyota Motor Sales President's Award, and the prestigious President's Cabinet Award which is limited to a maximum of just 12 Toyota dealerships in the country. Here at Cavender, we love our customers and our customers love us back. Follow us on social media, or view our customer testimonials on this page to find out why people love doing business with us. If you want to learn more about our dealership, the vehicles we sell, or any of the services we offer, we would like to invite you to contact us at a time that is convenient for you. You can also visit us at 5730 N.W. Loop 410. We're right inside the loop, between roads Ingram and Bandera. Our friendly and experienced team members are looking forward to meeting you.
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5730 NW Loop 410

San Antonio, TX

78238

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Showing 531 reviews

October 29, 2020

Mike Quinn, you are the reason I continue to stay loyal to Cavendar Toyota. Despite the issues, you make things right. You are honest and an expert in all things Toyota. Where others fail, you find solut More

by Cavender customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
D J Braxton
October 05, 2020

My previous Corolla’s safety features saved me from serious injuries. No hesitation in getting another one. I won’t go anywhere but Cavender after this. Seamless doesn’t begin to describe the process. More

by delgadojbc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paola Aliva, Frank Ramirez, Ben Gros, Gil Moreno
September 29, 2020

Special thanks to Micheal Mares for making my shopping easy and being informative and friendly with no pressure but time! Giving me options til the end and finding the best fit! Over all good experience a More

by Lydia Samora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mares
September 28, 2020

Drove 4 hours and they offered 5k less than the True Car quote on my trade even though it was exactly as described. Once they came up 3k and I filled out all the sales paperwork they said they sold the one More

by Rebeccaelkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerson Torres
Sep 28, 2020 -

Cavender Toyota responded

Thank you for your review, Rebecca, and we certainly understand your disappointment of another customer purchasing the vehicle you were interested in prior to your arrival at our dealership. It's also understandably disappointing your second choice also sold to another customer after you left and before you returned. We make all efforts to help our customers find alternative vehicles that meet their needs in similar situations, and understand occasionally we may unable to find just the right model for your needs. Thank you for your feedback, and we appreciate the opportunity to serve your automotive needs.

Sep 29, 2020 -

Rebeccaelkins responded

If it was sold when I left, because I didn’t want to accept the trade in offer why call me back? I would have continued home, been home 4 hours earlier. I sat there for another 3 hours until 10 pm until you conveniently bring up the one I wanted sold. Why did you deal on bad faith and have me come back to purchase something that wasn’t even available any more? Extremely dishonest and disrespectful, this is an extremely toxic sales environment for a woman to EVER enter.

September 24, 2020

I drove in from out of town to visit Cavenders Toyota for a new Camry. The quote I received was better than all the dealerships I had compared online. More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Garza , Julio Ortiz
September 23, 2020

Spencer was a great help as I purchased a used car for one of my daughters. She had no current driver's license, no original birth certificate, no passport. Spencer did everything within his power to help More

by drewsims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lin? in finance, Spencer Herrera, Martin Silva
September 18, 2020

I couldn’t ask for a better salesman. Noel Pinon was amazing. Greeting me with that big friendly smile. Made sure I was ok while waiting for me to make up my mind on purchase of vehicle. Very curiosity. More

by Erod1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
September 07, 2020

Giovanni was polite and friendly. Went over Everything in detail and was easy to work with. Would Highly Recommend him. He made sure we were happy with the vehicle and also made sure to give us all the last More

by Veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Garza
September 04, 2020

The Cavender team is very professional and with the best customer service. They made the visit comfortable and I will go back again . Thank you More

by cchava311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Chavarria , Spencer Herrera
September 04, 2020

I recently purchased new RAV4. The entire experience was wonderful. The salesman was very professional and very knowledgeable. The finance process was straight forward and easy. I have been a customer of More

by ssaltarelli5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
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