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Cavender Toyota
San Antonio, TX
531 Reviews
For more than 75 years, the Cavender family has been serving San Antonio and South Texas with a commitment to creating lifelong customers by selling high-quality vehicles and delivering unmatched customer service. We're here to do more than sell you a car--we want to provide you with an experience. From the from the friendliness of our staff to the amenities of our waiting area, we're proud to challenge the status quo of car dealerships as we meet the automotive needs of our valued customers
We believe that it's not enough to simply do business with our community-- we must also give back to our neighbors that have given us so much. When you walk into our showroom, you can't help but notice the 90-feet-long mural depicting Cavender's community involvement which highlights the River Walk, the Alamo, Fiesta, the military, and Hispanic heritage so important to this area. Check out our community service page on our website to learn more about our belief: "Before a business can do well, it must do good."
Our commitment to our customers has resulted in several awards and accolades, including the Toyota Board of Governors designation, the Toyota Motor Sales President's Award, and the prestigious President's Cabinet Award which is limited to a maximum of just 12 Toyota dealerships in the country.
Here at Cavender, we love our customers and our customers love us back. Follow us on social media, or view our customer testimonials on this page to find out why people love doing business with us.
If you want to learn more about our dealership, the vehicles we sell, or any of the services we offer, we would like to invite you to contact us at a time that is convenient for you. You can also visit us at 5730 N.W. Loop 410. We're right inside the loop, between roads Ingram and Bandera. Our friendly and experienced team members are looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 531 reviews
December 21, 2013
This is the fourth vehicle we have purchased at Cavendar from Spencer. We keep coming back because he is very accommodating and easy to work with. We were assisted also by Krystal who works along with Spenc from Spencer. We keep coming back because he is very accommodating and easy to work with. We were assisted also by Krystal who works along with Spencer and she was extremely helpful and friendly. The young man who helped familiarize us with the vehicle and set up our phone on the Bluetooth was very knowledgeable and helpful also. Thanks for a very pleasant experience! More
by papaarch
Employees Worked With
Spencer Herrera
December 15, 2013
Spencer is a professional. I appreciated his ability to satisfy my request to make the transaction a no-nonsense purchase. I was greeted in the parking lot before I even made it to the front door and the c satisfy my request to make the transaction a no-nonsense purchase. I was greeted in the parking lot before I even made it to the front door and the customer service was great throughout. The tundra is a great truck and they have converted a "Chevy" guy. More
by aggiesam02
Employees Worked With
Spencer Herrera
December 05, 2013
Its was a great experience buying my first car with Cavender Toyota. All personnel were very professional and friendly. All thumbs up. Planning to buy my second car in the future. Cavender Toyota. All personnel were very professional and friendly. All thumbs up. Planning to buy my second car in the future. More
by ferdinand_sillano
Employees Worked With
Martin Silva, Julio Ortiz
December 03, 2013
Great experience, very friendly and professional staff. Would definitely highly recommend to others looking for a vehicle. Thank you to Mr. Spencer Herrera and Julio Ortiz. Would definitely highly recommend to others looking for a vehicle. Thank you to Mr. Spencer Herrera and Julio Ortiz. More
by Fuerzzo
Employees Worked With
Spencer Herrera, Julio Ortiz
December 02, 2013
Great all round experience. Great sales person. Great selection on Tacoma models. Great after sale service on the make ready options. I would recommend the dealer and the sales staff. selection on Tacoma models. Great after sale service on the make ready options. I would recommend the dealer and the sales staff. More
by Tacoma2014
Employees Worked With
Spencer Herrera
November 20, 2013
I highly recommend Spencer Herrera for anyone planning to buy a new car. This was the most pleasant experience I have ever had purchasing a car, and I am very pleased with my new car. buy a new car. This was the most pleasant experience I have ever had purchasing a car, and I am very pleased with my new car. More
by ms.chestnut
Employees Worked With
Spencer Herrera
November 08, 2013
Update, Steve Cavender took the time and made a bad situation right. He bought back the lemon vehicle and paid us the original purchase price. We walked away with the check for the full amount of the situation right. He bought back the lemon vehicle and paid us the original purchase price. We walked away with the check for the full amount of the purchase price. We only lost the taxes title and registration of the defective vehicle. Mr. Cavender assigned the General Manager Marion to respond to our complaint. Marion was evasive, and very hard to reach. He never returned phone calls and was surly and disrespectful when he spoke to my daughter. We were worried there about the sincerity of the dealership when we had to deal with Marion, however, Steve Cavender came though and did the right thing. ******We purchased a 2008 Volvo in July,. We had it back in for service two weeks later, the air condition unit was bad. There was also a security system issue that they refused to repair. Last month we started getting a code for the power steering now the whole steering systems needs to be replaced. Don't buy from Cavender. They sold us a lemon and refuses to help us. Thank you to Cavender Toyota for doing the right thing. Steve Cavender and Julio Ortiz were wonderful. More
by PaulaShaver
Employees Worked With
Julio Ortiz
October 31, 2013
I have been a Cavender Toyota customer in the near past. Mike Gonzalez has been the salesman of my choice because he is a truly honest individual. Paul Garza, in finance is just as honest and true professio Mike Gonzalez has been the salesman of my choice because he is a truly honest individual. Paul Garza, in finance is just as honest and true professional. I shopped on line for an economical car, the Yaris, and Cavender Toyota has the biggest inventory of them and all at incredibly low, low prices! I am not being compensated for this review, am seriously honest! Thank you Mike and Paul and Cavender Toyota. More
by cmarine1
Employees Worked With
Michael Gonzalez, Paul Garza
October 31, 2013
I have bought 3 cars from them and will soon buy a fourth. Have had six different vehicles serviced by them. Friendly trustworthy patient helpful prompt and very very competent. Great at helping fourth. Have had six different vehicles serviced by them. Friendly trustworthy patient helpful prompt and very very competent. Great at helping me think through what I need, even if it means I spend less. They are clearly in the business to be long term trusted advisors/partners with their customers More
by KelleyFreeman
October 30, 2013
Extremely happy with my experience at Cavender Toyota. Sales staff was extremely friendly.Price negotiation was relatively straightforward and pain free. The finance manager Chris was outstanding and very Sales staff was extremely friendly.Price negotiation was relatively straightforward and pain free. The finance manager Chris was outstanding and very easy to work with. Chris went out of his way to make the financing aspect as streamlined as possible and was a pleasure to work with. Spencer and Robby were outstanding getting us a good deal on the truck and working with us to get the payments where we wanted. The truck needed some detail work from where some old stickers had been and Spencer picked me up from my house so I could make it to an appointment while the truck was being worked on. Not only was this the best deal we found on the truck we wanted but the staff went above and beyond. Thank you Chris, Spencer, and Robby. More
by thomeclint
Employees Worked With
Robby, Spencer Herrera
