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Cavender Toyota

San Antonio, TX

3.0
523 Reviews
For more than 75 years, the Cavender family has been serving San Antonio and South Texas with a commitment to creating lifelong customers by selling high-quality vehicles and delivering unmatched customer service. We're here to do more than sell you a car--we want to provide you with an experience. From the from the friendliness of our staff to the amenities of our waiting area, we're proud to challenge the status quo of car dealerships as we meet the automotive needs of our valued customers We believe that it's not enough to simply do business with our community-- we must also give back to our neighbors that have given us so much. When you walk into our showroom, you can't help but notice the 90-feet-long mural depicting Cavender's community involvement which highlights the River Walk, the Alamo, Fiesta, the military, and Hispanic heritage so important to this area. Check out our community service page on our website to learn more about our belief: "Before a business can do well, it must do good." Our commitment to our customers has resulted in several awards and accolades, including the Toyota Board of Governors designation, the Toyota Motor Sales President's Award, and the prestigious President's Cabinet Award which is limited to a maximum of just 12 Toyota dealerships in the country. Here at Cavender, we love our customers and our customers love us back. Follow us on social media, or view our customer testimonials on this page to find out why people love doing business with us. If you want to learn more about our dealership, the vehicles we sell, or any of the services we offer, we would like to invite you to contact us at a time that is convenient for you. You can also visit us at 5730 N.W. Loop 410. We're right inside the loop, between roads Ingram and Bandera. Our friendly and experienced team members are looking forward to meeting you.
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5730 NW Loop 410

San Antonio, TX

78238

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Showing 523 reviews

May 16, 2014

Parts Price Gouching at Cavender San Antonio Toyota owners beware! Cavender Toyota charges exactly 15% more for their factory Toyota parts than other area Toyota dealers. Red McCombs More

by HillCountryPerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raul
May 30, 2014 -

Cavender Toyota responded

Thank you for your feedback, opinions and observations; you have pointed out something we have been enthusiastically working on. For many months we have been focused on gaining the most competitive value in our market, along with providing a truly exceptional experience for our customers. We have actively shopped our competition and in so many cases have lower our pricing to be able to provide a great value to our customers. There are, however a few items we are working towards being more competitive on, as you have made note of here, and we are continuing to refine our value structure with valuable feedback such as yours. Again, we thank you for your comments, and we look forward to serving you again in the future.

March 31, 2014

Cavender Toyota was so highly recommended that I drove from North Austin to San Antonio to buy a new Tacoma pickup. Spencer Herrera is the ultimate professional, thoroughly knowledgeable about the truck, More

by 2anthro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malo Payne, Spencer Herrera
March 29, 2014

Dust on the brakes operation Be careful about the service department. They are a "dust on the brakes" operation. You know what I mean. If they find dust on the brakes they recomm More

by BillIrwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
March 26, 2014

Mike Gonzalez gave my wife a great deal w/o wasting her time. He and other members of the staff went out of their way to show her all of the vehicles features. Cavender was the 4th dealer we went to. Our j More

by HillCountryPerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 09, 2014

When my husband and I walked in it was very busy. Robert stopped to help us, asked us what we were looking for and went to go find some cars that matched out needs. He was very knowledgeable and didn't try More

by Micharity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
March 04, 2014

I didn't know what kind of vehicle I wanted when we were searching for our new vehicle. We had been to several care dealerships before we stopped at Cavender. When we stopped by Cavender, we were pro More

by hmcmullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Gates
February 27, 2014

I had read great reviews about Spencer! Test drove 3 cars and picked the 2014 Corolla. Spencer did not pressure me and he ultimately worked with me to get me a good price on the car. He was very knowledgeabl More

by agardea21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Herrera
February 15, 2014

We had heard very good things about Cavender from other people, which is why we ultimately decided to take our business there. We were not disappointed. Spencer was very courteous, knowledgeable, and fri More

by la1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Garza, Spencer Herrera
January 31, 2014

They suck!!!!!! They let me drive of the lot in a 2012 Toyota n 3 wks pass by n start haselling me that they want their car back.. it the worst expirience ive ever had with a dealership. They dont know h More

by xladidix
Customer Service
Recommend Dealer
No
Employees Worked With
Ruben Davila n Raymond caldron
January 22, 2014

I purchased my first Toyota Highlander in 2002. At that time the salesperson happened to be Spencer Herrera. I can not say enough great things about Spencer. He is courteous & respectful & very knowledge More

by PamelaGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Herrera, Ed Smith
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