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Cavender Toyota
San Antonio, TX
523 Reviews
For more than 75 years, the Cavender family has been serving San Antonio and South Texas with a commitment to creating lifelong customers by selling high-quality vehicles and delivering unmatched customer service. We're here to do more than sell you a car--we want to provide you with an experience. From the from the friendliness of our staff to the amenities of our waiting area, we're proud to challenge the status quo of car dealerships as we meet the automotive needs of our valued customers
We believe that it's not enough to simply do business with our community-- we must also give back to our neighbors that have given us so much. When you walk into our showroom, you can't help but notice the 90-feet-long mural depicting Cavender's community involvement which highlights the River Walk, the Alamo, Fiesta, the military, and Hispanic heritage so important to this area. Check out our community service page on our website to learn more about our belief: "Before a business can do well, it must do good."
Our commitment to our customers has resulted in several awards and accolades, including the Toyota Board of Governors designation, the Toyota Motor Sales President's Award, and the prestigious President's Cabinet Award which is limited to a maximum of just 12 Toyota dealerships in the country.
Here at Cavender, we love our customers and our customers love us back. Follow us on social media, or view our customer testimonials on this page to find out why people love doing business with us.
If you want to learn more about our dealership, the vehicles we sell, or any of the services we offer, we would like to invite you to contact us at a time that is convenient for you. You can also visit us at 5730 N.W. Loop 410. We're right inside the loop, between roads Ingram and Bandera. Our friendly and experienced team members are looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 523 reviews
May 06, 2015
Spencer Herrera - Cavender Toyota Spencer Herrera did an exceptional job through every step of our selection and purchase of the Highlander. He showed vehicles, took us for test drives Spencer Herrera did an exceptional job through every step of our selection and purchase of the Highlander. He showed vehicles, took us for test drives, and explained every option thoroughly. He never rushed us, patiently answered every question, and kept us informed of the status and expected arrival of our vehicle. It is our second purchase from Spencer and we would definitely recommend him and Cavender to our family and friends. Thank you! E J did an excellent job explaining warranty options, service plans and processing our paperwork. More
by Daisy
Employees Worked With
Spencer Herrera
April 16, 2015
great service Julio Ortiz Very happy with professional sales and bought took delivery of a 2014 Prius while getting a lower paymentz. Thank you thank you thank you thank you Very happy with professional sales and bought took delivery of a 2014 Prius while getting a lower paymentz. Thank you thank you thank you thank you More
by Garza43
Employees Worked With
Julio Ortiz
March 11, 2015
Just a great experience in all! My family has purchased about seven vehicles from Cavender Toyota in the 17 years we have been in San Antonio. Each visit to Cavender is always a wond My family has purchased about seven vehicles from Cavender Toyota in the 17 years we have been in San Antonio. Each visit to Cavender is always a wonderful experience and I absolutely recommend working with Spencer Herrera. He was able to get me everything I wanted in my 2014 Yaris as well as the monthly payment I felt comfortable with, without much back and forth at all. I also worked with Chris (not sure of his last name) in finance and I felt as though he really worked hard to get what I needed. I was in and out within 3 hours! I am extremely happy with the service I received at Cavender and will be sending my fiance their way when he is ready for a new vehicle! More
by NatalieB
Employees Worked With
Chris (in finance), Spencer Herrera
December 28, 2014
Poor Customer Service: Not what we expected, or deserved My husband and I did not buy the used Lexus from Cavender Toyota because Ruben Davilla told us that the car "was sold" while we were reviewing financi My husband and I did not buy the used Lexus from Cavender Toyota because Ruben Davilla told us that the car "was sold" while we were reviewing financing options. His tone and demeanor told us to "leave and not come back." We were shocked, and before we could say anything, we were being walked to our car thinking "what just happened?" We couldn't believe that anyone, even a team leader, could be so rude. He didn't say, "sorry, you can't afford this car with that budget" or " it is out of your price range", or "why don't you look at this car over there?" We all new that the car had NOT indeed been sold. His rudeness told us it was a lie and we were no longer welcome there...Who does that? This is a warning to all conscientious and considerate used car buyers. Our experience was as normal as anybody else's. This could have been you: We found a car and price we loved at TrueCar.com, went to our bank and got a pre-approved loan, and prepared our current car for a possible trade-in. We thought we were doing the right thing and were prepared to buy, or wait, depending on how everything went at the dealership. We loved the car, waited through all the paperwork and questions, but when the price started going above what we had planned, we had to step back and rethink things. Apparently, they didn't like that, or just us, and decided to terminate the relationship-- like pulling the tablecloth out from under us at a restaurant! More
by LexusBuyers
Employees Worked With
Ruben Davilla
December 08, 2014
It doesn't come any easier than Cavender We drove through the lot and found a Prius we liked. Then went back to the dealership and met Josh. He even drove us around the lot looking for a We drove through the lot and found a Prius we liked. Then went back to the dealership and met Josh. He even drove us around the lot looking for a silver one like we wanted but we were more focused on the interior and got just what we wanted. There was never pressure by Josh just a very friendly respect. We filled out papers and that was a very pleasant experience with Jeff also, They really worked with us to meet our needs and by doing so . Made a great car sale. We were in and out in 3 hours. I don't know how they do it but I'm glad they do. More
by Creativem
Employees Worked With
Josh Navarette
December 03, 2014
Best Car Buying Experience Ever! Recently totaled my 2011 Avalon and called all San Antonio area Toyota dealers to get info on 2011 and 2014. Told each salesperson that I was looking Recently totaled my 2011 Avalon and called all San Antonio area Toyota dealers to get info on 2011 and 2014. Told each salesperson that I was looking for their best price and that I would visit the top two as I sustained some injuries and was trying to save time. Visited one dealer and the salesperson was very nice and price was good. Visited Cavender and was lucky enough to find Julio Ortiz! He was professional, knowledgeable, experienced and honest (and patient). My husband and I have now bought 8 Toyotas over the last fourteen years for ourselves and children from several dealers including Cavender but have never had such an easy, pleasant experience as we did last week. Price on 2014 was about $500 less than other dealer and the 2011 was perfect and priced much less than prices I got over the phone by as much as $2,000. Feel like I got a great car at a great price but most of all found the best car salesperson in San Antonio! More
by klairdtx
Employees Worked With
Julio Ortiz
November 04, 2014
watch out Came to this dealership because of the specials they were running on the camrys only to find out they were "sold out"when we got there and I've read Came to this dealership because of the specials they were running on the camrys only to find out they were "sold out"when we got there and I've read on other reviews they said the same thing to them....so looked at some other cars they had and found one we wanted...they got us started on the paperwork and while we were waiting some other salesman got his paperwork done before ours and sold the car we were buying to somebody else! We had been at that dealership hours before those people ever got there and the managers excuse was there paperwork got done before ours so they got the car even though we were there FIRST buying the car! Who runs a busness like that! I even asked our salesman were we going to have any trouble because they were looking at the car after us and he said quote"no problems because we were already getting the car first and had already started the paperwork". After trying to leave after that rediculous ordeal they tried to get us to buy another car with a hole in the bumper as is and when we had beyond enough of that and told them no they followed us to our vehicle BEGGING us to buy something. and the fact that the manager let the employee steal another employees sale when im sure they make a living off commision just shows how they not only treat their customers with disrespect but they treat the staff and eachother the same way *****o and now 2 days later after this happened the salesmen helping us called three times asking if we were coming back in to buy something and after telling him no all three times because he called from different numbers and told him to never call us again he sent a text message to our phone saying that we were threatening him and he wasnt going to stop calling us until his manager told him to stop...so we blocked his number and the other numbers they called us from....you want to talk about insane sales tactics here you go... called the general sales manager to get this to stop and to let them know how they are treating customers and no response yet...left a message *****was called back with apology so i am in a happier state from the events that went down so my one and only complaint now is watch out for the used car manager if buying a vehicle More
by katy k
Employees Worked With
manager
September 29, 2014
One of the best car buying experiences Mike Gonzalez was a pleasure to work with. He made sure we were getting the vehicle to meet our needs. I greatly appreciate the experience with him an Mike Gonzalez was a pleasure to work with. He made sure we were getting the vehicle to meet our needs. I greatly appreciate the experience with him and Jaime. Would recommend Cavender & will return to buy another vehicle if the opportunity presents itself. More
by BridgeK
Employees Worked With
Jaime, Michael Gonzalez, Spencer Herrera
September 03, 2014
Perfect vehicle I would highly recommend Cavender Toyota. I was treated very well and they had a huge selection to choose from. My salesman Nate, went far and beyond I would highly recommend Cavender Toyota. I was treated very well and they had a huge selection to choose from. My salesman Nate, went far and beyond to make sure we were happy with our choices. More
by rr6235
Employees Worked With
Nate Arzehgar
May 27, 2014
Great to come back to Cavender Have worked with Spencer before. Previously purchased 2 new vehicles with Spencer's help. Great experience here at Cavender, and WE will be back again Have worked with Spencer before. Previously purchased 2 new vehicles with Spencer's help. Great experience here at Cavender, and WE will be back again! More
by Ptristan
Employees Worked With
Spencer Herrera, Julio Ortiz
