Cavender Toyota

Great experience easy to deal with The guys at the dealership were extremely friendly and helpful. We had done some online inquiries and I had immediate response from a sales agent. W The guys at the dealership were extremely friendly and helpful. We had done some online inquiries and I had immediate response from a sales agent. We met with a sales manager both times there and discussed what we needed and wanted. They put us in a perfect car for us. We had been to just about every car dealership in town and each one was pressuring us to purchase a car that night, Cavender Toyota let us take or time, and gave us our space to allow us to make a decision. I was extremely satisfied. More

Rude, rude, and rude!!!!! Beware people!!! Salesman lied to my husband with the deal. Had my husband drive 4 hours from Houston to the dealership and was rude told to get out Beware people!!! Salesman lied to my husband with the deal. Had my husband drive 4 hours from Houston to the dealership and was rude told to get out "we don't need your business". Make your choice wisely, don't go here!!! More

Single `woman buyer I spent six hours trying to buy what I wanted and not a corolla. The warranty was described to me and I agrred as I am not a mechanic. The cost of the I spent six hours trying to buy what I wanted and not a corolla. The warranty was described to me and I agrred as I am not a mechanic. The cost of the car went up six thousand dollars to which I was unaware. I'm still in process of getting that worked out as I was not told the total price of insurance olicies like if you die the car is paid off, thats 1300.00. In my attempt to cancell these policies I felt bullied as a woman. My first oil change took over 4 and a half hours. When I got on highweay two hub caps flew off. I was told that they are made of plastic and this is what I should expect of a three year old car. I got a good interest rate because my credit was good, Not as a special favour from this dealership. I go to north park now. More

AVOID THIS DEALERSHIP....BAD BAD BAD I drove 4 hours to look at a car. Test drove it, i like it. But I saw a scatch on a passenger door, i told the saleman, i want them to fix the scatch. I drove 4 hours to look at a car. Test drove it, i like it. But I saw a scatch on a passenger door, i told the saleman, i want them to fix the scatch. He wrote it down on a pice of paper. Asking price was 37,994.00. I made and offer 37,000.00. Anyway we went back and forth, i was at the counter talking to the saleman..told him i am willing to paid 37,900.00 (94.00 dollars from asking price) one of the manager very rude.. YELL OUT WE DONT WANT YOUR BUSINESS.. I wanted to buy the car for my wife. So i disregard his comment. Went back to the table. Agreed to pay 37,994.00. Come down to do the paper work, remind them about the scartch, they said NO....at this point i am done with this dealership. I GOT UP AND LEFT. AVOID THIS DEALERSHIP... More

Good experience I had a positive car-buying experience at Cavender Toyota. I called in advance to check on a car in their inventory and made an appt. to see it the ne I had a positive car-buying experience at Cavender Toyota. I called in advance to check on a car in their inventory and made an appt. to see it the next business day. I live in Austin and would be driving to San Antonio to see the car. That morning I got a call that the specific car I inquired about was no longer available. The salesman, Michael, was straightforward, professional and pleasant. After our call, he emailed me info on several other cars-- some more expensive, some less-- in the same general category that he thought might interest me. I was looking at used Priuses, but ended up finding a new one at a very good price and after a test drive, purchased it. The process was very smooth from beginning to end. Car prep took a bit longer than expected, but overall a good experience. I would recommend Michael, and Cavender, to others. Cavender had better prices and a larger inventory of the cars I was interested in than the local Austin dealers. More

Sale Went Well - Service Dept. A Train Wreck Have bought 2 vehicles from Mike Gonzalez. He was polite and didn't overload us with the typical nonsense you get from most car sales people. Gave us Have bought 2 vehicles from Mike Gonzalez. He was polite and didn't overload us with the typical nonsense you get from most car sales people. Gave us what I thought was a good price. Service Dept. - whole 'nuther story. Try calling them. They don't answer the phone? Why? Make an appointment for a simple tire rotation - wait 3 hrs! I noticed they were not honoring appointments, but giving preference to customer-pay work. Toyota Care - a joke. In reality - none of the Toyota Service Depts. at any Toyota Dealer in SA are worth dealing with. More

Will never buy from here again Bought a used 2014 Camry from Cavender, the buying process was easy. No haggling and everything went smoothly and I got the car to how much I wanted t Bought a used 2014 Camry from Cavender, the buying process was easy. No haggling and everything went smoothly and I got the car to how much I wanted to pay. Ruben Davila was helping us and this guy rubbed off on me differently, I got everything calculated correctly and he wanted me to pay $40 more on monthly when I showed him my calculations, he said he didn't calculate the numbers. The buying process was easy because I came in prepared, pre-approved by a bank and everything. Be careful to future buyers because they will do their best to get you. They also didn't give me floor mats which I thought was very unusual. After I signed the paperwork it's like they didn't care(more story ahead), I asked them for the mats and they said I have to buy a new one! So I went online and got me WeatherTech liners instead! I received my regular plates a month after I bout the car which is ok I guess. But what's not ok to me is that I had to wait for Cavender to submit the paperwork to DMV for registration change. I couldn't get my Veteran Specialty plates because the car was still under the previous owner 2months after I bought the car. I've been checking every week and so the 7th week I checked again, DMV said Cavender submitted the wrong paperwork and they had to correct it, which DMV was willing to do but I had to wait another week before I can try again. So 2months later I could register my plates finally! I could've gotten pulled over and accused of stealing the car! Cavender offered me .10% lower interest rate than my bank so I went with them. The invoice was sent 5days before the due date and I received the letter the day of the due date. I was able to pay on time, but CAVENDER is just sooo slow in processing things! It could've affected my credit score! Everything is just a hassle after I bought the car and felt like I was doing all the paperwork myself. I will never come back and buy another car from Cavender Toyota on Bandera. Hopefully I warn others out there of these possibilities! More