Cavender Toyota | Page 41

Excellent Experience- Excellent Staff I am 45 years old and this was my first vehicle purchase on my own. Spencer and Jaime were so nice and helpful. I was in and out WITH my vehicle in le I am 45 years old and this was my first vehicle purchase on my own. Spencer and Jaime were so nice and helpful. I was in and out WITH my vehicle in less than 4 hours....unbelievable experience and great value. I got the car of my dreams, too!! Thank you so much!! More

It is a no BS get down to business dealership. I've bought my last 3 vehicles from Cavender. My man Brandon got promoted so I asked him to put me with someone that was good, he put me with Spenc I've bought my last 3 vehicles from Cavender. My man Brandon got promoted so I asked him to put me with someone that was good, he put me with Spencer Herrera. Spencer knows the product and was very helpful in selecting the right vehicle for my needs. He had the patience to put up with my dry humor. LOL Great guy ask for him! More

Prolific buyer from this great dealer I have purchased more new and one used Toyota's From Cavender Toyota than I can recall. That is not an exageraation either.I began with them 29 years I have purchased more new and one used Toyota's From Cavender Toyota than I can recall. That is not an exageraation either.I began with them 29 years ago. Milad Deais , David Dickenson, Frank Garcia, and D.J. Braxton have all made my experiences truly exceeptional. Others who have reitired as well. On the finance side Paul Garza is one of a kind when it comes to exceptional service. I expect to be treated well due to my purchase history and they have no problems doing just that. I am currently waiting for the arrival of yet another purchase that I ordered in September. I have checked in with Milad and Frank a few times as questions arose in order to insure all issues were covered in advance of delivery. Both have been very patient and giving of their time. You can't go wrong with these guys if you are realistic in your expectations and desirous of a fair and honest purchase experience. Having dealt with all of the other local dealer as well when Cavender did not have what I was seeking in stock has given me perspective on the buying experience. The other dealers were all top notch but just a tiny bit below Cavender. A few purchases at other dealers came close but Cavender is consistently at the top of the customer service game. That would explain why I have returned again and again over the years. Please consider giving them a shot at "earning your business". Many promise that but only one delivers at the highest level over time. Confidence, as they say, is Cavender. More

very satisfied with your employees' courtesy Natalie Morales was patient with me and explained the features of the Sienna. She accompanied me on a test drive to check the transmission performance Natalie Morales was patient with me and explained the features of the Sienna. She accompanied me on a test drive to check the transmission performance and got my bluetooth connected. Yesterday the two DVD players were installed, which will delight my grandkids. It was easy to close the deal with finance. More

Very satisfied! I would like to thank Cavender Toyota in servicing my vehicle. Every time I take my vehicle to be serviced with something minor or serious,they take c I would like to thank Cavender Toyota in servicing my vehicle. Every time I take my vehicle to be serviced with something minor or serious,they take care of the problem properly. I would especially like to thank Ignacio Ortega in helping with the situations that needed to be taken care of. The problems I was having with the vehicle he had them look into the problem. And if there was another situation, he would come and explain why the vehicle was not running properly. He was very informative and polite. I would definitely recommend him to other customers. Cavender Toyota is a very polite and professionally mannered business with their customers. More

Friendly, quick, and amazing service! Having already been to multiple dealerships already, it was easy to pick this one. Robert Tadefa did an amazing job of showing and explaining my optio Having already been to multiple dealerships already, it was easy to pick this one. Robert Tadefa did an amazing job of showing and explaining my options, giving me the best price possible (I am a thorough researcher) and really working with me on getting me the best vehicle - in fact, they were able to get me into an even nicer choice than I had in mind. After I chose, the Cavender team made what I thought was going to be a long, boring process into an awesomely quick, speedy and friendly experience. More

FANTASTIC SERVICE! DJ Braxton at Cavender Toyota is wonderful! The whole place is helpful and friendly! I was not happy with anything I had seen at other places that I v DJ Braxton at Cavender Toyota is wonderful! The whole place is helpful and friendly! I was not happy with anything I had seen at other places that I visited, but DJ listened and found exactly what I wanted! More

my happy happy day quickly turned into a nightmare horrible liars friendly only when beneficial now threatening a horrible experience....desperately seeking understanding this is not a good experience horrible liars friendly only when beneficial now threatening a horrible experience....desperately seeking understanding this is not a good experience or what I expected HELP More

New car buyer I had exceptional service at Cavendar Toyota. It took me a hour and a half to find the perfect car but the sales man was patient. He listen to my req I had exceptional service at Cavendar Toyota. It took me a hour and a half to find the perfect car but the sales man was patient. He listen to my request and drove around the lot looking for that perfect car for me. I selected and return to Cavendar because of the service I recieved in the past. They continue to provide excellent customer service . More

Buyer Beware! full disclosure shirked and promises not kept We purchased a used vehicle in the evening. Had chosen them in part due to them being a certified dealer by USAA. Regret not sleeping on it. Discove We purchased a used vehicle in the evening. Had chosen them in part due to them being a certified dealer by USAA. Regret not sleeping on it. Discovered in better light the next day significant pre-existing dent and scratch less than 20 hours after purchase. We had specifically looked for damage and remarked to salesman about small damages found. Either he was unaware of the damage or he failed to point it out while we were looking for it. NO accident report was on the CARFAX report! Salesman was called when the damage was discovered to be told he was with a customer. Called back and asked to speak with a sales manager who listened and acknowledged my distress and he agreed the dealership would repair the damages. However, several days went by and we had to follow up several times and the vehicle was there three days longer than they said it would be. We were then informed when it was said to be "done," that only part of the damages had been fixed and that they were no longer agreeing to repair/replace the window where the large scratches are. When asking again to speak to the sales manager who had promised the repairs, we were again given the run around. We won't buy from this dealer again nor would be recommend it. On the positive side, the woman who completed our paperwork and explained financing options and extended warranty was wonderful. Very knowledgeable, kind, and helpful. More