Cavender Toyota

Great sales experience I've had bad experiences at the service department, but sales were fabulous. Ask for Raul Cervera!! He was amazing! Very patient, accommodating, and I've had bad experiences at the service department, but sales were fabulous. Ask for Raul Cervera!! He was amazing! Very patient, accommodating, and comfortable to work with! Hopefully you get lucky and get Donna as your finance specialist, she was knowledgeable and so sweet! Great overall experience! Thank you! More

Lied, Decieved, Manipulative Went in with my bank approval, they didn't want that, they were adamant they wNt ed to finance.they offered me 700. For my 06 solara, stated they coul Went in with my bank approval, they didn't want that, they were adamant they wNt ed to finance.they offered me 700. For my 06 solara, stated they could sell it, they were doing me a favor. I left, manager called me next day telling me that independent car buyer whom we never saw appraised my car, would be happy to buy my car. I didn't take their offer, they ran my credit after I clearly said no. A week later, David Reyes calls me back, asks if I still had 06 Solara, yes and I was crystal clear, I had already bought a car. He stated they wanted my car for purchase because, "the hail situation was winding down and they needed cars to sell, so if I came in, I would leave with check in hand. I came in and David passed me off to another salesman, told me, great news, they now offered me 2000.00 fot7my 06 Solara, why didn't they offer this to me the first time I was there? So salesman then asked me, what I bought, I told him but that was non of his business, I was brought in with intent of toyota buying my 06 by an independent buyer, what a crock! They were still trying to take advantage of me. It was a ploy to manipulate, lie , Decieved me. I was seething. I am still seething!! Who wouldn't be. Cavender claims integrity, quality customer care, instead I was Decieved, lied, manipulated into buying their way, dismissing my bank. I will never walk into or recommend Cavender Toyota. Cavender had no remorse treating me second rate, I have no issues sharing my stressful, horrible experience. I will make every effort to locate Cavender Corp HQ, I'm sure Cavender family would be intrested how I was mistreated, disrespected. More

Spencer Herrera was fantastic Spence Herrera was very informative and professional. He was the only contact that actually sent me vehicle quotes that matched my configured vehicle. Spence Herrera was very informative and professional. He was the only contact that actually sent me vehicle quotes that matched my configured vehicle. He was responsive and the purchase process was as painless as these things can be. xxxxxxto Melissa Garza as well for answering all our finance questions. More

Excellent experience Spencer went above and beyond to insure I was able to get the car that I wanted, outstanding sales rep. I will definitely see him again on my next veh Spencer went above and beyond to insure I was able to get the car that I wanted, outstanding sales rep. I will definitely see him again on my next vehicle purchase. More

Great purchasing experience! Spencer made this transaction short and painless. The terms were more than amicable. Martin made the finance end a breeze. Would recommend to all. Gre Spencer made this transaction short and painless. The terms were more than amicable. Martin made the finance end a breeze. Would recommend to all. Great experience for once. More

Horrible communication. I had to go through numerous hoops to get into contact with anyone at this dealership in regards to a used vehicle. I had to email several times in or I had to go through numerous hoops to get into contact with anyone at this dealership in regards to a used vehicle. I had to email several times in order to get a response, and got nothing. I stated in the email that emailing was the best way to reach me, as I work during the day, and I still recieved a phone call. The salesman who reached me seemed very rushed and uninterested, he avoided giving me the detailed information over the phone even after I mentioned that I am located in Houston. After contacting several other employees, I was finally able to set up a date to go purchase the vehicle. An hour before I leave for the appointment, I called to ensure the vehicle was still there only to be told (after several calls) that he vehicle was sold the night before. I was not contacted about this. I could have already been there only to find out that the vehicle was sold. As I mentioned already, i'm located in Houston. I am livid, he communication and professionalism of the employees at this dealership leaves something to be desired. Not 5 minutes after I got off of he phone with them, I recieved a call from another dealer offering the vehicle for a lower price, with less miles. Not to mention, they are driving the vehicle over from anoher dealership over 2 hours away. More

Great Attention and perseverance First time buyer at Cavender Toyota. I was impressed with Ernesto Davila. His listening skills were top notch. We soon learned about my delicate fi First time buyer at Cavender Toyota. I was impressed with Ernesto Davila. His listening skills were top notch. We soon learned about my delicate financial situation. Ernesto"s experience and commitment to were second to none. I drove out with the new car. I am 2 days into driving that car and liking it a whole lot. I think I was at Cavender Toyota at the right time and working with Mr Davila made the sale feel i was in the right place. More