Cavender Toyota

Horrible experience Low ball offers on trade, tried to hide markups and rebates, kept my keys and did not want to give them up. Danny and Robert sales managers.. you bu Low ball offers on trade, tried to hide markups and rebates, kept my keys and did not want to give them up. Danny and Robert sales managers.. you bubcan tell a lot about a man and a dealership when they will not shake your hand when there is no deal.. at least their sales persons, Ken and Bert were stand up guys.. but seriously go somewhere else.. save yourself the pain. More

Expectations were met once again! The last two vehicles I purchased were from Cavender Toyota . The best part was that I was able to go back for my third vehicle and fortunately have The last two vehicles I purchased were from Cavender Toyota . The best part was that I was able to go back for my third vehicle and fortunately have Spencer Herrera as my salesperson once again.Spencer is so patient and knowledgeable. He remembers me and takes the time to meet my expectations as a customer. He is true to Cavender Toyota and his customers. I felt the process was at ease not dramatic. I appreciate how James Sanders was helpful with the finances and paperwork. He also remembered me from previous sales. I felt like the process just fell into place and did not drag on. Bobby was very patient when he explained the use of the Highlander. More

See both keys before you test drive I bought a 2016 Explorer. The test drive and sale went as expected. There was a hint of trouble during the test drive when the salesman had one key. I bought a 2016 Explorer. The test drive and sale went as expected. There was a hint of trouble during the test drive when the salesman had one key. He said he would look around and locate the other key but I was not told this until we were significantly in all of the paperwork. The sale went on to inform me replacement keys can be purchased and they are not that expensive. Recently I have discovered the by have only one key the speed and radio safety features have been activated and I can't dis able them without another key. Bottom line the new key cost $150, $45 to havr it cut, $72 for the dealership to libk it to the car. I have contacred Cavendar several time and have been ignored. Go to other dealerships who have a process in place for this situation like Avis. More

Very frustrated We spent close to four hours trying to negotiate a good monthly payment only to go to finance and have the sales manager come in and tell us he made a We spent close to four hours trying to negotiate a good monthly payment only to go to finance and have the sales manager come in and tell us he made a mistake. Apparently the truck we were trying to purchase did not qualify for zero percent interest. His interest in us and our time seemed meaningless and though he said he'd try to get us a lower interest rate than our personal bank his attitude came across more like he didn't really care that he had wasted our time. We were told by salesmen Mike Gonzales that he would look into it and give us a call the next day. That never happened... Before purchasing your next vehicle here make sure they double and triple check the vin numbers to make sure they don't waste your time. It appears your time is not important to them. More

Another great experience Just got a new Highlander which makes so man cars purchased from Cavender that I've lost count. As always a great experience. Quick, painless, friendl Just got a new Highlander which makes so man cars purchased from Cavender that I've lost count. As always a great experience. Quick, painless, friendly, personal. I recommend to all my friends. More

Great Experience Had a great experience at Cavender Toyota. Our salesman Spencer Herrera was outstanding. He is extremely knowledgeable about the products, he listened Had a great experience at Cavender Toyota. Our salesman Spencer Herrera was outstanding. He is extremely knowledgeable about the products, he listened to our needs and he worked with us to find the perfect vehicle at a great price. I will recommend all of my family and friends who are in need a vehicle to stop and see Spencer. I can say with confidence that Spencer is the best car salesman I have ever purchased a car from. Thank you Cavender Toyota for the great experience. -Ricardo Garcia More

Lost an existing customer I wish you guys would have tried a little to keep our business. I wanted to stay with Toyota since I am an existing buyer with Cavenders but Hyundai I wish you guys would have tried a little to keep our business. I wanted to stay with Toyota since I am an existing buyer with Cavenders but Hyundai did better to gain our business. Hyundai worked with us on the price so we purchased a new vehicle with them. More

The Price Was Right! The sales staff were very professional and we felt no pressure in selecting our new vehicle. Sales Consultants Mr. Julio Ortiz and Raul Cervera made i The sales staff were very professional and we felt no pressure in selecting our new vehicle. Sales Consultants Mr. Julio Ortiz and Raul Cervera made it easy when we decided what vehicle we wanted to purchase. We went to Cavender with intentions of buying a used SUV but once we compared the difference in price it only made sense to go with our new Toyota Corolla. The price was just right compared to other Toyota dealers in town. More