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Cavender Toyota
San Antonio, TX
523 Reviews
For more than 75 years, the Cavender family has been serving San Antonio and South Texas with a commitment to creating lifelong customers by selling high-quality vehicles and delivering unmatched customer service. We're here to do more than sell you a car--we want to provide you with an experience. From the from the friendliness of our staff to the amenities of our waiting area, we're proud to challenge the status quo of car dealerships as we meet the automotive needs of our valued customers
We believe that it's not enough to simply do business with our community-- we must also give back to our neighbors that have given us so much. When you walk into our showroom, you can't help but notice the 90-feet-long mural depicting Cavender's community involvement which highlights the River Walk, the Alamo, Fiesta, the military, and Hispanic heritage so important to this area. Check out our community service page on our website to learn more about our belief: "Before a business can do well, it must do good."
Our commitment to our customers has resulted in several awards and accolades, including the Toyota Board of Governors designation, the Toyota Motor Sales President's Award, and the prestigious President's Cabinet Award which is limited to a maximum of just 12 Toyota dealerships in the country.
Here at Cavender, we love our customers and our customers love us back. Follow us on social media, or view our customer testimonials on this page to find out why people love doing business with us.
If you want to learn more about our dealership, the vehicles we sell, or any of the services we offer, we would like to invite you to contact us at a time that is convenient for you. You can also visit us at 5730 N.W. Loop 410. We're right inside the loop, between roads Ingram and Bandera. Our friendly and experienced team members are looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 523 reviews
April 01, 2023
We have some repairs that still need to be done in the used vehicle purchased which has not been done. They stated they’d have a loaner car for me & they have yet to provide one. So the repairs has yet to used vehicle purchased which has not been done. They stated they’d have a loaner car for me & they have yet to provide one. So the repairs has yet to be started. I’m not happy. More
by Dkgarza75
Employees Worked With
Paola
March 22, 2023
Rosana Palmer in the Cashiers Dept is extremely off-putting and unhelpful. I brought my fleet vehicle here for maintenance and was ready to pick up and cash out. I provided my fleet card to her an off-putting and unhelpful. I brought my fleet vehicle here for maintenance and was ready to pick up and cash out. I provided my fleet card to her and she attempted to run as C.C. and stated ITS DECLINED I stated to her you have to call the # on the card and speak with a representative to approve charges. She said I HAVE TO!? OR YOU HAVE TO!?? I paused ...and advised her yes .you have to. She pursed her lips huffed n puffed n got on the phone. I asked her are you not able to help me? She stated IM ASKING IF THIS IS A FLEET?! I stated yes . She stated WELL NOW IM ON HOLD.. Charges were approved and I went on my way but the unpleasant and unprofessional demeanor of this employee should be reviewed by higher up. The company I work for only has Toyota fleets and we will have to come here often for service on hybrid vehicles. If she is not willing to provide outgoing customer service and willing to help others without making you feel like u are irritating her or inconviencing her I would advise she get another job where she does not have to interact with customers. I will not interact or work with Rosana ever again. Good luck to anybody that has to interact with this woman. More
by SR7
Employees Worked With
Rosana Palmer
January 26, 2023
This place deserves all these low ratings. From a 2 plus our tire change and alignment that does not close to the real time frame for those two services. Car wasn't even worked on for an hour From a 2 plus our tire change and alignment that does not close to the real time frame for those two services. Car wasn't even worked on for an hour of them pulling the car in. To them taking all the time searching for other maintenance not even asked for to charge more(they did that to everyone on the waiting room) I know for a fact they take advantage of people's time and overcharging for simple services. They tried charging 119 for an alignment and right when It was addressed they dropped it down to 109 which should have been stated since it's a special already. poor time management and management all together. The leadership should he ashamed how this place is being ran. Do better toyota!. More
by Armondoperez1990
Employees Worked With
Everyone
January 17, 2023
The service center has become to a very respected service center to one of the slowest and most inefficient services. Waited 30 min for the car in front of me just to be checked in. There are a lot of servic center to one of the slowest and most inefficient services. Waited 30 min for the car in front of me just to be checked in. There are a lot of service members at the check in areas but everyone seems to be moving at an extremely low space. I talked to the manager, and he said that they were doing their best. I don’t think so. They lost a client who has been with them for 7 years. More
by ric2107
Employees Worked With
No names
December 21, 2022
Adrian Martinez goes above and beyond to assist his customers and he even drove to follow me to return the rental car. I rented a car just to come from Midlothian, Texas to San Antonio, Texas. He sol customers and he even drove to follow me to return the rental car. I rented a car just to come from Midlothian, Texas to San Antonio, Texas. He sold me my first metallic Red 2021 Corolla SE. I did purchase another Corolla same year but a hatchback Adrian was in another position and referred me to Phillip ...well that Toyota was totaled... So I drove to San Antonio for Adrian to help me and he went above and beyond and I love my car and I'm back rolling in a 2022 Corolla SE Ruby Flare Pearl and it has awesome detail on exterior and also on the interior and the mileage is so low 2,371 or so ...he gave me the best option and it's Toyota certified... I will always come to Cavender Toyota and I will always chose Adrian Martinez as my salesman or let him refer me if he promotes and I pray he does he is very patient explains things so you understand and follows up in his clients I wan to post this to your website and Facebook and google and to the entire world!!!! More
by Jfc49q
Employees Worked With
ADRIAN MARTINEZ
December 05, 2022
Quick and friendly responses. Would recommend to anyone. We didn’t even end up purchasing from them, but our shopping experience with them was amazing. Just wish they were open on Would recommend to anyone. We didn’t even end up purchasing from them, but our shopping experience with them was amazing. Just wish they were open on Sundays. More
by cwadago
Employees Worked With
Spencer Herrera
October 29, 2022
Thanks to Chuy at Cavender Toyota I got my dream car 2023 Camry XSE,very smooth process overall and good customer service will definitely come back in the future. Camry XSE,very smooth process overall and good customer service will definitely come back in the future. More
by Andrik Coronado
Employees Worked With
Jesus Chuy Ramiez
October 22, 2022
This is by far the worst service department! Putting an appointment is completely useless!! Spending 3 hours just for an oil change is ridiculous! And no communication from anyone. Just so unbel Putting an appointment is completely useless!! Spending 3 hours just for an oil change is ridiculous! And no communication from anyone. Just so unbelievable at how much time we waited! Also not even a complimentary car wash would be great! More
by Sadiaz0804
Employees Worked With
Curt Douglas
October 06, 2022
Excellent dealership. Lisa Newhouse and Chris Cuevas were very helpful during the buying process. Ask for Lisa or Chris, they will treat you and your family well. Lisa Newhouse and Chris Cuevas were very helpful during the buying process. Ask for Lisa or Chris, they will treat you and your family well. More
by dtnews12
Employees Worked With
Lisa Newshouse, Chris Cuevas
