Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cavender Toyota
San Antonio, TX
529 Reviews
For more than 75 years, the Cavender family has been serving San Antonio and South Texas with a commitment to creating lifelong customers by selling high-quality vehicles and delivering unmatched customer service. We're here to do more than sell you a car--we want to provide you with an experience. From the from the friendliness of our staff to the amenities of our waiting area, we're proud to challenge the status quo of car dealerships as we meet the automotive needs of our valued customers
We believe that it's not enough to simply do business with our community-- we must also give back to our neighbors that have given us so much. When you walk into our showroom, you can't help but notice the 90-feet-long mural depicting Cavender's community involvement which highlights the River Walk, the Alamo, Fiesta, the military, and Hispanic heritage so important to this area. Check out our community service page on our website to learn more about our belief: "Before a business can do well, it must do good."
Our commitment to our customers has resulted in several awards and accolades, including the Toyota Board of Governors designation, the Toyota Motor Sales President's Award, and the prestigious President's Cabinet Award which is limited to a maximum of just 12 Toyota dealerships in the country.
Here at Cavender, we love our customers and our customers love us back. Follow us on social media, or view our customer testimonials on this page to find out why people love doing business with us.
If you want to learn more about our dealership, the vehicles we sell, or any of the services we offer, we would like to invite you to contact us at a time that is convenient for you. You can also visit us at 5730 N.W. Loop 410. We're right inside the loop, between roads Ingram and Bandera. Our friendly and experienced team members are looking forward to meeting you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 529 reviews
November 02, 2023
Bought a 2022 ToyotaCorolla I love the service that Savahnna Peet Val Verde provided .no pressure and willing to find a perfect match to fit my budget! Highly recommend her! Cavendar Toyota! Savahnna Peet Val Verde provided .no pressure and willing to find a perfect match to fit my budget! Highly recommend her! Cavendar Toyota! More
by doralindab56
Employees Worked With
Savahnna Peet Val Verde
September 22, 2023
Service is seriously lacking. They do not keep you advised as to what is being done or any encountered delays in the process. I received an email as to a recall on my vehicle. They do not keep you advised as to what is being done or any encountered delays in the process. I received an email as to a recall on my vehicle. I called to check on it, but was told a manager that no recall existed. When I took in my vehicle for maintenance, they found a recall and decided to correct it without keeping me abreast as to what was going on. A simple oil change turned into a five hour delay! Outrageous!! All they could do is apologize. More
by Robert.reyes3262
Employees Worked With
Ernesto.
August 10, 2023
If I could give 0 stars I would. 2 months have gone by and my plates still have not came in. I finally called and spoke with a manganese and guess what my plates were in. I’m also a 2 months have gone by and my plates still have not came in. I finally called and spoke with a manganese and guess what my plates were in. I’m also a Disabled veteran where I was told that I won’t pay taxes on a new vehicle, turns out that was a lie!!!! Which I had to find out on my own. Then to come find out I paid for 2 registrations because the finance department was to lazy to put that I was a disabled veteran. The best way hung about this process is that I’m finally done and will not have to step foot in this facility again. More
by anthonysellsa
Employees Worked With
None
June 29, 2023
We were having problems getting our second FOB for our new RAV4 from Toyota Corp so we decided to go to the dealer to see if they could help. Mr. Abraham Mendoza met us and was very polite and profession new RAV4 from Toyota Corp so we decided to go to the dealer to see if they could help. Mr. Abraham Mendoza met us and was very polite and professional. After listening to our issue and concerns, he immediately started making calls and researching the status of our FOB and within minutes was able to find the FOB and schedule an appointment for us to pick it up and have it programmed. Mr. Mendoza is an example of a true professional that goes above and beyond his duties and responsibilities to ensure that Toyota customers are totally satisfied with their Toyota experience. Thank you Mr. Mendoza for treating us like family and taking care of our issue, Respectfully Greg and Olga Andrades Proud Toyota Owners More
by Greg Andrades
Employees Worked With
Abraham Mendoza
June 29, 2023
I kept getting emails & text messages re special incentives so decided to take Cavendar up on them as we were considering upgrading my husband's '22 Tundra to a '23 one mostly due to his needing an incentives so decided to take Cavendar up on them as we were considering upgrading my husband's '22 Tundra to a '23 one mostly due to his needing an extended bed for work purposes. We didn't anticipate coming out with 2 new vehicles!! JD originally contacted us but Sheldon his teammate and manager Abraham Mendoza closed the deal and agreed to an offer we couldn't refuse. Outstanding service, even staying until past 11pm to close the deal 😏... I would definitely recommend their team to anyone interested in purchasing/leasing a new vehicle. More
by japfirecracker
Employees Worked With
Abraham Mendoza
April 01, 2023
We have some repairs that still need to be done in the used vehicle purchased which has not been done. They stated they’d have a loaner car for me & they have yet to provide one. So the repairs has yet to used vehicle purchased which has not been done. They stated they’d have a loaner car for me & they have yet to provide one. So the repairs has yet to be started. I’m not happy. More
by Dkgarza75
Employees Worked With
Paola
March 22, 2023
Rosana Palmer in the Cashiers Dept is extremely off-putting and unhelpful. I brought my fleet vehicle here for maintenance and was ready to pick up and cash out. I provided my fleet card to her an off-putting and unhelpful. I brought my fleet vehicle here for maintenance and was ready to pick up and cash out. I provided my fleet card to her and she attempted to run as C.C. and stated ITS DECLINED I stated to her you have to call the # on the card and speak with a representative to approve charges. She said I HAVE TO!? OR YOU HAVE TO!?? I paused ...and advised her yes .you have to. She pursed her lips huffed n puffed n got on the phone. I asked her are you not able to help me? She stated IM ASKING IF THIS IS A FLEET?! I stated yes . She stated WELL NOW IM ON HOLD.. Charges were approved and I went on my way but the unpleasant and unprofessional demeanor of this employee should be reviewed by higher up. The company I work for only has Toyota fleets and we will have to come here often for service on hybrid vehicles. If she is not willing to provide outgoing customer service and willing to help others without making you feel like u are irritating her or inconviencing her I would advise she get another job where she does not have to interact with customers. I will not interact or work with Rosana ever again. Good luck to anybody that has to interact with this woman. More
by SR7
Employees Worked With
Rosana Palmer
January 26, 2023
This place deserves all these low ratings. From a 2 plus our tire change and alignment that does not close to the real time frame for those two services. Car wasn't even worked on for an hour From a 2 plus our tire change and alignment that does not close to the real time frame for those two services. Car wasn't even worked on for an hour of them pulling the car in. To them taking all the time searching for other maintenance not even asked for to charge more(they did that to everyone on the waiting room) I know for a fact they take advantage of people's time and overcharging for simple services. They tried charging 119 for an alignment and right when It was addressed they dropped it down to 109 which should have been stated since it's a special already. poor time management and management all together. The leadership should he ashamed how this place is being ran. Do better toyota!. More
by Armondoperez1990
Employees Worked With
Everyone
January 17, 2023
The service center has become to a very respected service center to one of the slowest and most inefficient services. Waited 30 min for the car in front of me just to be checked in. There are a lot of servic center to one of the slowest and most inefficient services. Waited 30 min for the car in front of me just to be checked in. There are a lot of service members at the check in areas but everyone seems to be moving at an extremely low space. I talked to the manager, and he said that they were doing their best. I don’t think so. They lost a client who has been with them for 7 years. More
by ric2107
Employees Worked With
No names
