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Cavender Toyota

San Antonio, TX

3.0
523 Reviews
For more than 75 years, the Cavender family has been serving San Antonio and South Texas with a commitment to creating lifelong customers by selling high-quality vehicles and delivering unmatched customer service. We're here to do more than sell you a car--we want to provide you with an experience. From the from the friendliness of our staff to the amenities of our waiting area, we're proud to challenge the status quo of car dealerships as we meet the automotive needs of our valued customers We believe that it's not enough to simply do business with our community-- we must also give back to our neighbors that have given us so much. When you walk into our showroom, you can't help but notice the 90-feet-long mural depicting Cavender's community involvement which highlights the River Walk, the Alamo, Fiesta, the military, and Hispanic heritage so important to this area. Check out our community service page on our website to learn more about our belief: "Before a business can do well, it must do good." Our commitment to our customers has resulted in several awards and accolades, including the Toyota Board of Governors designation, the Toyota Motor Sales President's Award, and the prestigious President's Cabinet Award which is limited to a maximum of just 12 Toyota dealerships in the country. Here at Cavender, we love our customers and our customers love us back. Follow us on social media, or view our customer testimonials on this page to find out why people love doing business with us. If you want to learn more about our dealership, the vehicles we sell, or any of the services we offer, we would like to invite you to contact us at a time that is convenient for you. You can also visit us at 5730 N.W. Loop 410. We're right inside the loop, between roads Ingram and Bandera. Our friendly and experienced team members are looking forward to meeting you.
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5730 NW Loop 410

San Antonio, TX

78238

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Showing 523 reviews

October 14, 2018

Spencer Herrera is fabulous My family just bought our 10th car from Spencer Herrera at Cavender Toyota. Spencer spent several hours with us allowing my daughter to test drive sev More

by MissLondon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Herrera
October 11, 2018

The experience was awesome I recommend going to Toyota Cavender when interested in purchasing a car . Everyone is friendly and are willing to work with you where you are at. I More

by Shellybmw32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Navarette
Oct 11, 2018 -

Cavender Toyota responded

Thanks for the great review, Shelly, and we appreciate your business!

October 11, 2018

Cavender Makes it Happen! I received a call from my previous salesman asking if I was interested in an upgrade from my Yaris IA. I came in skeptical because of my loan balance More

by Kendra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Landon & Julio Cervera
Oct 11, 2018 -

Cavender Toyota responded

Thank you so much for the wonderful compliments to our team, Kendra! We absolutely appreciate your loyal and repeated business, and congratulations on your beautiful new Toyota Camry!

October 09, 2018

Exceptional The team work was exceptional. Anthony was able to assist and answer all questions and the manager was able to step in and explain process from the ma More

by Tabletka1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez
Oct 11, 2018 -

Cavender Toyota responded

Thanks for the great review and we appreciate your business!

October 09, 2018

customer survey I received nothing but courtesy from your very knowledgeable staff from sales to loan processing to make ready. All staff treated me with utmost respe More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Cervera, Spencer Herrera
Oct 11, 2018 -

Cavender Toyota responded

Thank you so much for the wonderful compliments to Spencer and our team, Angie, and we absolutely appreciate your loyal and repeated business!

October 04, 2018

Service This was my second attempt to service my 2018 tundra. The service department is terrible at estimating your wait time, but is resourceful when diggin More

by Saman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Quinn
Oct 22, 2018 -

Cavender Toyota responded

Thank you for your review, and we’re saddened to hear you feel you have had a less than stellar experience with our service department. Indeed we can always improve how we communicate our customers vehicles’ needs, and we’re using your feedback to help coach our team. We are taken aback by your prejudice comment; as the overwhelming majority of our team is Hispanic. In communicating the needs of your vehicle, we possibly could have explained the delay in service a bit better due to safety concerns we discovered with your Tundra, with a nail in the tire and a software update to some of the safety systems. Addressing these and correcting them so that your vehicle is safer for you to drive is a top priority of ours, and did indeed take some time to complete. We are glad, however, the necessary repairs have been made and you’re safely back behind the wheel of your Tundra. Please know, we do appreciate your business, and we look forward to seeing you again in the future!

September 27, 2018

New car upgrade Sales rep AJ Hernandez was very helpful and understanding of my inquiry. He was up front throughout my experience which was appreciated. Len Dowling More

by BuddyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez
September 25, 2018

Great Experience! Mr. Hugo Fabela, Saleperson, was very attentive to our needs. He went above & beyond to make sure the agency met our needs. Highly recommend him!!! More

by Cavela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arcadio & Mr. Sanders, Finance
September 25, 2018

Excellent Awesome service from Chris to manager ray and finance ... especially for staying so late into the Sunday morning . Thank you to all for putting us f More

by Amandasan04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rangel and finance man can’t remember his name but lives in somerset, David Reyes
September 24, 2018

Great People and service This is my 6th car I've purchased from Cavender with salesman Mike Rodriguez. Got me the deal I was looking for with my 2019 Corolla. From sales to More

by toyota6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Rodriguez
Sep 24, 2018 -

Cavender Toyota responded

Thank you so much for the compliments to Mike and the great review, Helen. We absolutely appreciate your repeated and loyal business and congrats on your new Toyota Corolla!

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