Cavender Toyota

"My Wonderful Car Buying experience at cavender Toyota" The entire Sales Team were professional and knowledgeable about all aspects of the process. They answered all questions and concerns. Thanks for a job The entire Sales Team were professional and knowledgeable about all aspects of the process. They answered all questions and concerns. Thanks for a job well done ! More

Great customer service! The sales agent, Joseph Hinojosa, that I had was very knowledgeable with the Toyota Prius that I bought. The first sales agent quoted me a price to ge The sales agent, Joseph Hinojosa, that I had was very knowledgeable with the Toyota Prius that I bought. The first sales agent quoted me a price to get me to visit the car dealership in person. Sales tactic. Negotiations took three and half hours. Lots of back and forth with thought and figures. Lots of sales tactics. At the end I got the bottom line price that I wanted. Low balled me on my trade in but I made it up will the savings on my new car. I am very happy with my new 2019 Toyota Prius. Much better than my old car! More

Customer for life! Will ALWAYS go back to Cavender Toyota because of Frank Garcia. He has been taking care of my family for so long. He is so patient and so informative! Will ALWAYS go back to Cavender Toyota because of Frank Garcia. He has been taking care of my family for so long. He is so patient and so informative! It is so great to have an advocate on your side! More

Super people serving me - Super experience Cavender sets the standard for "Customer Service". My sales person Kelsey Powell was Super! Big Ben was great as was Finance -Ronnie Perez was a deli Cavender sets the standard for "Customer Service". My sales person Kelsey Powell was Super! Big Ben was great as was Finance -Ronnie Perez was a delight. From the first moment we arrived and were seated and given a bottle of water it was smooth sailing. Everything was very clear and I am delighted with my 2019 Camry XLE. Thanks to everyone at Cavender. More

VERY HIGH PRESSURE SALES and NO FOLLOW UP NOT A GOOD EXPERIENCE. VERY HIGH PRESSURE SALES AND NO FOLLOW UP. We came to Cavender Toyota to look for an Avalon. We found one but we had levels o NOT A GOOD EXPERIENCE. VERY HIGH PRESSURE SALES AND NO FOLLOW UP. We came to Cavender Toyota to look for an Avalon. We found one but we had levels on what we were willing to walk away from the dealer spending. We had a very high quality trade in to provide, new (2018) and low mileage. With these factors we had found a car that was what we wanted. We first sat down to discuss price and our "immediate" sales associate never directly dealt with us on the price. Immediately we were given pressure from a second level pricer which after a few back and forths we hit a 3rd level pricer/sales associate. This entire time we kept asking them to have our keys back to our trade in so we could leave and they would not provide the keys to us. Pressure kept mounting with more back and forths all while we just wanted to leave the dealership, but they had our keys. In the end, yes we signed paperwork and own a Avalon but left there unsure about what we had just done. Over the next week we keep going over the situation and regret the fact of how we were pressured and the dislike for the car continues. We have reached out to the the dealership with phone calls and emails to our sales associate etc. to discuss how we feel and to discuss how we were treated. This is done in an effort to inform them of their pressure sales and to see if they could do anything. It's been 1.5 weeks and NO response from the dealership to our phone calls or email. Horrible follow through and post sales customer Support. More

Everything was great! Carlos Saenz was may sales person and he did awesome! Broke everything down, explained all the car perks and technology, and was patient with us all t Carlos Saenz was may sales person and he did awesome! Broke everything down, explained all the car perks and technology, and was patient with us all the way! More

Excelente excellent customer experience I’ll definitely go back again...it’s my second visit and my second vehicle l brought there. I do not have any bad exper excellent customer experience I’ll definitely go back again...it’s my second visit and my second vehicle l brought there. I do not have any bad experience there More

I came Back Finished paying off a 2012 Tacomaand was in market for to purchase a 2017 Tacoma. Had issue with sales personnel at that time. Went to another deale Finished paying off a 2012 Tacomaand was in market for to purchase a 2017 Tacoma. Had issue with sales personnel at that time. Went to another dealership and leased a 2017 Tacoma. Travel and service not to my liking and taled to Edmundo Valdez Service Advisor about my concern. Mr Valdez serviced my 2012 for 5 years and assured me that he would do the same for the leased 2017. I confied in Mr Valdez and expressed that leasing was not for me. Suggested that I wait which I did and then at the proper time recommended me to Mr Michael Rodriguez Sales rep. . A true pro Mr Rodiguez listened and extended us with courtesies in conducting our transaction, Need I say that the reason I continued to come back was because of Mr Edmubndo Valdez in service , an assest to Cavender.Toyota. The same kudos for Mr Michael Rodriguez wo made it also possible. Will refer customers to him . Am enjoying my new 2019 Tacoma More

Phenomenal Service Everyone single person we encountered was so friendly. Sophie N. hands down fabulous and patient. Made the process seamless and quick. Not to leav Everyone single person we encountered was so friendly. Sophie N. hands down fabulous and patient. Made the process seamless and quick. Not to leave out the finance man M. Mares, very knowledgeable and took the time to explain the process. More

Great car buying experience Mr. Frank Garcia sold us a Camry and treated us like family . He made us feel reassured that we were receiving the best deal. He’s not only experien Mr. Frank Garcia sold us a Camry and treated us like family . He made us feel reassured that we were receiving the best deal. He’s not only experienced but personable and always respectful. I would recommend him to anyone who is looking for a stress free car buying experience . Thank you Gabriela Flores More