Back

Cavender Subaru of Norman

Norman, OK

4.9
2,705 Reviews

3305 Corporate Centre Dr

Norman, OK

73069

Directions

By Type

Showing 2,705 reviews

July 27, 2022

Hudiburg Subaru was very thorough with my recent checkup. The attendant answered several questions that I had about my Subaru. More

by HYATTMWC
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Jul 28, 2022 -

Cavender Subaru of Norman responded

I am so glad that we were able to get all of your questions answered, thank you for using our Service Department. Please let us know if we can help with anything else. Greg Brooksher, General Sales Manager

July 27, 2022

They were very conscientious about doing the work correctly I would use them again and again More

by Andersonfoot
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Jul 28, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and your recommendation! We are so glad that we were able to get you and your vehicle taken care of. Greg Brooksher, General Sales Manager

July 27, 2022

Excellent customer relations. Service representative was knowledgeable courteous and professional, waiting area was peaceful and comfortable. More

by chuckferguson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Jul 28, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and for using our Service Department. I am glad that everything went as expected, we hope to see you on your next visit! Greg Brooksher, General Sales Manager

July 27, 2022

I left and I still have the same problem. Not satisficed resolving my issues. I took of 1 day vacation to take my car to service and I got home back hot and sweated because the AC had the s More

by PCORMACK0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pete Hamather
Jul 28, 2022 -

Cavender Subaru of Norman responded

We are very sorry to hear this! Please give me a call and lets try to figure out what is going on with your vehicle. Our main goal is to fix every issue correctly on the first visit and we know your time is very important. Marven Johnson, Service Manager 405-644-3100

July 27, 2022

Great service, very timely. Clean facility. Excellent service personnel. Comfortable waiting area. Good coffee. Excellent More

by TOM.ROMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Jul 28, 2022 -

Cavender Subaru of Norman responded

I am so glad that we were able to meet your expectations and that everything went as planned. Thank you for your feedback and for using our Service Department. Greg Brooksher, General Sales Manager

July 26, 2022

Oscar was awesome. Service took a little longer than e thought it should have so he comped me a Managers Special. More

by soupster62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Jul 28, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback, we know that your time is valuable and we try to be as efficient with it as we can. Please let us know if we can help with anything else. Greg Brooksher, General Sales Manager

July 26, 2022

Hudiburg and Dustin Davis helped me order my 2022 Forester and keep me updated on the delivery schedule. I appreciate their effort and assistance. More

by cmporter
Recommend Dealer
Yes
Employees Worked With
Dustin Davis
Jul 28, 2022 -

Cavender Subaru of Norman responded

Congratulations on your new Subaru! Dustin is one of our very best and he loves taking care of his customers! Please let us know if we can help with anything else. Greg Brooksher, General Sales Manager

July 25, 2022

Paco provided excellent service. He ensured I knew all of my options, and he helped me get a vehicle as soon as possible. He made sure to communicate every step of the way. More

by COURTNEYB92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan "Paco" Bhuvasorakul
Jul 26, 2022 -

Cavender Subaru of Norman responded

Great News! Paco is "Mr. Subaru" around here and he loves to help his customers. I will pass this along to Paco, please let us know if we can do anything else for you. Greg Brooksher, General Sales Manager

July 25, 2022

Good dealership to work with. Accepting Subaru VIP voucher is an added bonus. Would recommend to others without any hesitation More

by grow.matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan "Paco" Bhuvasorakul
Jul 26, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and your recommendation, please let us know if we can help you with anything else! Greg Brooksher, General Sales Manager

July 23, 2022

For normal maintenance, I will likely use a more convenient provider. Hudiburg's service was acceptable, but not premium. Even though I had a scheduled appt, it took 45 minutes for an oil change. More

by TANSTFL
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Jul 25, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and I feel terrible that we did not meet your expectations. We know that your time is important and we truly try to be efficient with it. We will use this information for training and to improve on our processes. I would like to invite you to give us another opportunity to serve you, and we will gladly give your car a complimentary wash. Greg Brooksher, General Sales Manager

...
62
...