
Cavender Subaru of Norman
Norman, OK
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It's not about the dealership, it's all about AJ. He was professional, outgoing, patient, and very knowledgeable while selling us our new Subaru Ascent. Seriously every time I buy a new vehicle it wi He was professional, outgoing, patient, and very knowledgeable while selling us our new Subaru Ascent. Seriously every time I buy a new vehicle it will more than likely be a Subaru (unless I need a truck...) and we will go back to AJ. More
You all made the purchase experience great for my wife and I. Thank you all, and we look forward to catching you all on the next purchase! and I. Thank you all, and we look forward to catching you all on the next purchase! More
Would have been five stars, but there were problems with tire inflation pressures. Starting with the loaner car, I checked the tire pressures going down the road and found them dangerously low. Yes, the t tire inflation pressures. Starting with the loaner car, I checked the tire pressures going down the road and found them dangerously low. Yes, the tires were hot; but the pressures were three psi below the placarded cold inflation pressures, which means the cold inflation pressures were probably eight to ten psi below where they should have been. This creates excessive tire wear and increases the probability of tire failure. I made a stop and adjusted the tire pressures to correct values for their rated cold inflation pressure with an allowance for them being hot. When I got my car back, the tires had had their pressures adjusted while warm and before they were rotated. Result: the front and rear pressures were reversed and below the placard cold inflation values. I corrected this at home after the tires cooled. Whoever checked and rotated the tires needs training on the effects of temperature on inflation pressures and to adjust the pressures after rotating the tires. The safety of both cars was compromised. More
They got me in and out so quickly and were so kind and very accommodating during my appointment with my 5 month old. Even set me up in a private room so I could nurse! So grateful for such wonderful custo very accommodating during my appointment with my 5 month old. Even set me up in a private room so I could nurse! So grateful for such wonderful customer service! More
Very relaxed atmosphere in the dealership. Working with Joel Ojeda in the Finance Office was great! He presented all of my options and I didn't feel pressured whatsoever. Great dealership to w Working with Joel Ojeda in the Finance Office was great! He presented all of my options and I didn't feel pressured whatsoever. Great dealership to work with! More