Cavender Subaru of Norman
Norman, OK
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The right product for a competitive price The first reason I am giving a good rating to this dealership is that they had the car I wanted. The other dealerships I researched did not want to bo The first reason I am giving a good rating to this dealership is that they had the car I wanted. The other dealerships I researched did not want to bother stocking a basic model of Subaru Forester. For those of us who are trying to stay inside a limited budget and live within our means, it is difficult to find a vehicle without a lot of expensive options packages. The second reason for a good rating is the competence, knowledge and efficiency shown by both the salesman and the finance person. They answered my questions without wasting a lot of time. When I made the decision to buy, they were able to do the paperwork efficiently and well. When we took delivery of the car, the salesman gave us a short but thorough run through of the most necessary features and how to operate them. More
Upfront honest and transparent There is a certain stigmatism attached to any new car dealership however I can sincerely say I did not experience that stigmatism with this location. There is a certain stigmatism attached to any new car dealership however I can sincerely say I did not experience that stigmatism with this location. Our salesman Steven Tei, was polite knowledgeable and not the least bit pushy at all which I greatly appreciated! To be perfectly honest the whole experience exceeded my expectation. Additionally the general sales manager Darcy was incredibly helpful and super polite he is a very busy man and not always easy to get a hold of but I can see why now after meeting him! He is incredibly helpful, and operates with integrity. Even Jamar in finance was incredibly personable and did not try to push any additional warranties or services after I clearly stated no interest which I greatly appreciated. I personally have owned over 26 vehicles and have never had such a pleasant and easy car buying experience such as this one! Thank you Hudiburg and staff! More
Great experience! Great overall experience with this dealer! Our sales consultant was knowledgeable and helpful. We had an idea of the car we wanted, but our consultant Great overall experience with this dealer! Our sales consultant was knowledgeable and helpful. We had an idea of the car we wanted, but our consultant helped explain many of the features we were looking for and why they were beneficial. We felt well taken care of and that the pricing was very fair. Overall, it was a very good experience. More
Very pleased Great overall buying experience from this dealer. My salesman was Steven McNeil and he was very friendly and knowledgeable. He explained everything ab Great overall buying experience from this dealer. My salesman was Steven McNeil and he was very friendly and knowledgeable. He explained everything about the car. By far my best car buying experience. I love my Subaru!!! More
Thank you! I enjoyed my buying experience. My sales representative, Steven, was extremely helpful and thorough. He went over all the features of my car in depth I enjoyed my buying experience. My sales representative, Steven, was extremely helpful and thorough. He went over all the features of my car in depth and answered all of my questions. The sales manager, Adam, was great in getting me the best deal and worked with me when I wanted to make changes. My family has purchased two vehicles from him in the past. Overall, I was completely satisfied with my experience and will be back when it comes time to buy a new vehicle. More
Fantastic Customer Service! I purchased my first Subaru with Nathan at Hudiburg Subaru and could not be more satisfied with my experience. Nathan went above and beyond to ensure I purchased my first Subaru with Nathan at Hudiburg Subaru and could not be more satisfied with my experience. Nathan went above and beyond to ensure that my questions were answered, that I was getting exactly what I needed from a new vehicle, and made the overall process pretty simple. I would highly recommend this team! More
Purchased new car Very nice people to work with in all phases of purchasing a car. The salesman followed up the next day to see if we were still interested in purchasin Very nice people to work with in all phases of purchasing a car. The salesman followed up the next day to see if we were still interested in purchasing the vehicle and was attentive to our needs. More
First Subaru experience Overall, great experience! All car buying seems to take a while but this process went fairly quick (only half my day!). The only thing I would improve Overall, great experience! All car buying seems to take a while but this process went fairly quick (only half my day!). The only thing I would improve on is setting up better expectations when going through the finance department. Each associate was knowledgeable and kind! More
For a change... finally a comfortable car buying experience Like some of the other comments on here, I hate car buying because every time I walk onto a lot I feel like a piece of meat thrown to the lions. But Like some of the other comments on here, I hate car buying because every time I walk onto a lot I feel like a piece of meat thrown to the lions. But my experience at Hudiburg was quite different. I was given time to look around the lot without interference, and when Steve, my salesman came out he was friendly and patient, and never used that horrible phrase, "What's it going to take to get you in a car tonight!?" Instead Steven asked good questions, and then listened. We located just what I was looking for in a few minutes. Steven was excellent with all the features and explained them in clear, easy to understand terms. We took two different test drives and Steven was excellent at showing me the features again, and exactly how they worked. I never felt pressured, and even the finance guy, Michael I believe was his name, was particularly great. He explained things clearly and let me decide. Again, I never felt pressured. I will definitely refer others to Steven and Hudiburg... thanks guys! More
1st Subaru, great customer service. This was my first Subaru purchase and Tanner and John made the experience better than I could have hoped for. I have heard great things about their se This was my first Subaru purchase and Tanner and John made the experience better than I could have hoped for. I have heard great things about their service department and look forward to hopefully receiving as good of an experience as I have heard. More