Cavender Subaru of Norman

Great experience Friendly staff and Darrin made purchase easier, the 2018 selection was minimal and they were not very flexible on price but overall good experience wi Friendly staff and Darrin made purchase easier, the 2018 selection was minimal and they were not very flexible on price but overall good experience with staff and product More

Excellent customer experience Every visit is made with a personal touch that also addresses any of my concerns!!?? Whether it’s sales or service, Hudiburg Subaru have always treat Every visit is made with a personal touch that also addresses any of my concerns!!?? Whether it’s sales or service, Hudiburg Subaru have always treated me with respect! More

Great Experience I had a salesperson who was knowledgeable about the vehicle. He didn't pressure me or try to talk me into buying more than I could afford. He answered I had a salesperson who was knowledgeable about the vehicle. He didn't pressure me or try to talk me into buying more than I could afford. He answered all my questions and gave me a good deal. More

Great service adds to the pleasure of owning my first Subaru Fast, thorough convenient service with a nice area to wait. The Service Manager I always deal with, Brian Biehl, is always friendly and helpful. It Fast, thorough convenient service with a nice area to wait. The Service Manager I always deal with, Brian Biehl, is always friendly and helpful. It is easy to schedule service and they are always accommodating. More

Great people all around Tejay was very personable and Brad worked my numbers until I was happy! Pam finished up my sale and was so nice and easy to work with. Thank you all f Tejay was very personable and Brad worked my numbers until I was happy! Pam finished up my sale and was so nice and easy to work with. Thank you all for a great experience 😘 More

A Thank You Is Not Enough On 8/3/18, I had driven 200+ miles to OKC to catch a flight at Will Rogers Airport. I stopped to buy fuel for my return trip when the check engine li On 8/3/18, I had driven 200+ miles to OKC to catch a flight at Will Rogers Airport. I stopped to buy fuel for my return trip when the check engine light came on and several systems stopped working on my 2016 Subaru Forester. I asked Siri where the closest Subaru dealer was to my location, and she directed me to Hudiburg Subaru. I arrived at Subaru Service around 14:00 hrs and they worked me in, diagnosed the problem, performed an update, had me back on the road by 15:30, and no charge for their service. My service advisor was Pete Hamather and a si thank you is not enough! More

Above and beyond Friendly staff, very helpful. Honest about what I can afford and kept me in within the price range that I wanted. I have been a loyal Subaru owner for Friendly staff, very helpful. Honest about what I can afford and kept me in within the price range that I wanted. I have been a loyal Subaru owner for 3 yrs now and will continue to be for many more. Matt was awesome and ensured I was comfortable throughout the deal. Answered all my questions honestly an promptly. Nathan was an awesome sales manager. Normally you never see them but he was 100% involved in ensure Matt was able to get me the vehicle that was right for us. Jamar in finance was friendly and quick. Kept it straight forward and simple. Overall a wonderful experience. Thank you all!!! More

Awsome Wouldn’t go anywhere else to get my Subaru serviced. They are fast super nice and remember who you are when you go to get your car serviced Wouldn’t go anywhere else to get my Subaru serviced. They are fast super nice and remember who you are when you go to get your car serviced More

Necessary maintenance completed in a timely manner When I took my Forester in due to a recall, a thorough exam revealed 4 additional problems due to lack of service in the past. I was informed of When I took my Forester in due to a recall, a thorough exam revealed 4 additional problems due to lack of service in the past. I was informed of the functions, costs and options available at every step. all the service people I encountered were competent, friendly and efficient. Though there was a steady stream of customers, wait times were minimal. Confident that my car is in much better condition now than when I took it in, my service needs will be handled at the Subaru dealership as long as I own it. The air conditioner is 200% cleaner now, too. More

Frustration, it's what makes a Hudiburg a Hudiburg First off, let me say, I love my new Outback. It's an amazing vehicle. Also, Matt Pringle, our salesperson, was very helpful throughout this entire ex First off, let me say, I love my new Outback. It's an amazing vehicle. Also, Matt Pringle, our salesperson, was very helpful throughout this entire experience as well. At first I thought this was going to be an amazing experience where I decided to spend a "little" above my budget to receive what I thought was one helluva deal. (Even though they tried the cat and mouse game which lasted more than 5 hours. After a ten hour work day, this was an incredibly exhausting experience.) One day later. I received a text from Freddy Londono in the finance department stating there was a mistake on my contract and roughly $1300 that the dealership HAD AGREED to give me (Tag/Title compensation), was no longer an option because they had made a mistake. The agreement WHICH WE SIGNED was no longer valid. Long story short, I feel manipulated and lied to by this dealership. I drove home with a great deal on a great car. Just a few hours later, I was interrupted during a crazy busy work week by a dealership that made a mistake on paperwork (which was agreed upon) and basically told the car is no longer mine until I cover the cost of the $1300 or change my financing terms to a more unfavorable situation for me. They tried to sweeten the deal with a few extra service visits and a few other things. I walked away with a towing package (valued at $900). I still can't tell if I was just given the works, or if it was genuinely a mistake. It's pretty sad that dealerships do everything they can to make the car buying process so confusing and frustrating where folks can be taken advantage of. This will be the last vehicle I purchase from them. More