Cavender Subaru of Norman
Norman, OK
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Great Scheduled Maintenance + a free wash They were ready for us... got the auto right in and performed all the service required. Also gave us a free hand-wash as established customers. Coul They were ready for us... got the auto right in and performed all the service required. Also gave us a free hand-wash as established customers. Couldn't be better. More
Good considering i was buying a car The salesman seemed knowledgeable and i think i received a fair deal. I hate going car buying so it wasn’t so bad this time The salesman seemed knowledgeable and i think i received a fair deal. I hate going car buying so it wasn’t so bad this time More
Just an oil change and tire rotation Car was checked over take him back in a short amount of time work was done very well in an out without any problems Waiting area was clean comfortab Car was checked over take him back in a short amount of time work was done very well in an out without any problems Waiting area was clean comfortable in the football game was on thanks More
New used car We had a great experience!!!! Erik and managers went above and beyond and our finance guy was amazing!! Thank you for helping us get into a new car!! We had a great experience!!!! Erik and managers went above and beyond and our finance guy was amazing!! Thank you for helping us get into a new car!! More
Warranty work done Had to drive awhile to get there, so was pleased that the appointment was kept. Problem listened to and then addressed. So far, so good several days a Had to drive awhile to get there, so was pleased that the appointment was kept. Problem listened to and then addressed. So far, so good several days after the repair. It was a busy morning and the lounge was quite full. Hudiburg could use a few more chairs in the waiting area, even if they are not soft/plush lounge chairs...just something to sit on during the wait. More
Great experience! Will definitely continue using this dealership! Everything is easy to find, on time and friendly staff. I always dread going to dealerships but Hu Will definitely continue using this dealership! Everything is easy to find, on time and friendly staff. I always dread going to dealerships but Hudiburg Suburu has changed my mind! More
Up front and fast. I just bought a new Subaru. A few weeks later, I spotted an odd spot in the paint that was only visible in bright light. When I took it in, they made I just bought a new Subaru. A few weeks later, I spotted an odd spot in the paint that was only visible in bright light. When I took it in, they made no excuses, offered options, and set an appointment to fix it. After taking it in, they gave me a loaner and had it fixed in two days. The new paint is gorgeous and matches perfectly. I am less concerned about problems than I am about how they're dealt with. These guys admitted the manufacturing mistake and dealt with it quickly. Home run! More
Efficient, no hassle purchase of a prime pre-owned WRX I'm from out of state, but found a used vehicle of interest for sale on-line at Hudiburg. Worked with Tre over phone and email to line up a possible p I'm from out of state, but found a used vehicle of interest for sale on-line at Hudiburg. Worked with Tre over phone and email to line up a possible purchase. Drove out, Tre met me, presented me the car for inspection, answered my questions, test drive, etc. He was very helpful and friendly; rather laid back. Then worked on my trade-in and the numbers in a straight-forward manner, and got them within my budget. Freddy really hammered it out, along with his sales manager. Overall, within 2.5 hours, deal was done and I had my car. Probably the easiest, least stressful car purchase I've ever made. More
Good service, but mixed review on customer service One person that stood out was the driver, Pat. Although Hudiburg Subaru has a policy of not correcting a known and simple-to-fix cosmetic flaw with t One person that stood out was the driver, Pat. Although Hudiburg Subaru has a policy of not correcting a known and simple-to-fix cosmetic flaw with the wheel covers, while I was discussing the issue with my service advisor, Pat took it upon himself to correct the issue. Frankly, that was above and beyond on Pat's part. Much appreciated. This was my first time having service done at any Subaru dealer. The overall service experience was good. Price about average, but speed of service was excellent. One negative was my experience on the phone. I tried to schedule maintenance on the phone, but was unable to do so. I left two messages and did not get a call back. Also, the person that initially answered the phone for the dealership said very quickly "Hudiburg", and when I asked her, "Hudiburg Subaru?" she said, "Uh, yeh." A bit rude...and I never did get a call back from the service manager. So... Overall, technically pretty good, but a mixed bag on customer service. At least one person that was willing to go above and beyond...and that's not to be taken lightly in this day and age. More
Great service dept I've been going here for 5 years. No problems. I drive a wrx. Best subaru I've owned so far. Had a forester and legacy. I've been going here for 5 years. No problems. I drive a wrx. Best subaru I've owned so far. Had a forester and legacy. More