Cavender Subaru of Norman
Norman, OK
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Check Engine Light On - Other Warning Lights On - GasCap Off "Coach" took the problem on head-on. The problem was a little more persistent that first thought, but he got everything reset in short order. "Coach" took the problem on head-on. The problem was a little more persistent that first thought, but he got everything reset in short order. More
Great customer service at Hudiburg Subaru! Unequaled in customer service. Great attention to detail and customer requests! Tires rotated and oil changed in minimum time. Door guards replaced Unequaled in customer service. Great attention to detail and customer requests! Tires rotated and oil changed in minimum time. Door guards replaced with little prompting Great service team. More
Not very quick and not very friendly. I have had to deal with the service center twice now and neither time was especially good. The first time I brought my car in because my back camera h I have had to deal with the service center twice now and neither time was especially good. The first time I brought my car in because my back camera had fallen out of the bumped back inside of itself. The technician discovered this and we figured out it was not the fault of the cars but of a repair I had to have to the bumper. So no big deal and all would have been fine, except then the Service Manager wanted to try and charge me something stupid for them doing no work on the car but just lifting it up and finding that the camera had fallen back inside the bumper. The car was less than 2 months old, fully under warranty, and also that I had just paid a good sum of money for this brand new car at their dealership. It came off as unhelpful and a sleazy way to try and get more money out of me. It left a very bad taste in my mouth. He was unfriendly and rude. The second experience was a routine oil change. My first one in my new car. They had scheduled me an appointment but due to how much I travel for work, I needed it done a month prior to my appointment. I called my sales guy and asked if I could bring it in ahead of schedule and he said that would be perfectly fine. I called ahead to see if they were particularly busy that day and I was told "No, we aren't busy at all this afternoon". I arrive to get my oil changed, without an appointment that same afternoon and was told "it shouldn't take long". It took almost 2 1/2 hours. Had they of told me that was their definition of "not taking long" I would have made an appointment for the next morning and dropped it off and done something much more productive than sitting in the waiting room most of the afternoon. I will say the service person I dealt with on my second visit was much more friendly than the Service Manager that I had dealt with the time before. With that being said, I do love my sales guy Steven McNeil. He is an awesome guy and very enjoyable to work with. I cannot recommend him enough. More
fast and efficiant Outback needed an oil change. No appointment, pulled in had a wonderful cup of cappuccino. Before I knew it, i was ready to go!!! KUDOS Outback needed an oil change. No appointment, pulled in had a wonderful cup of cappuccino. Before I knew it, i was ready to go!!! KUDOS More
2019 ascent Steven is a xxxx of a guy, and very knowledgeable and great help any questions he answer with out hesitation great help and experience thanks Steven is a xxxx of a guy, and very knowledgeable and great help any questions he answer with out hesitation great help and experience thanks More
excellent I took my car in and they changed oil put in new filter and rotated my tires and did an inspection of my car; even throw I was late because of my Pre I took my car in and they changed oil put in new filter and rotated my tires and did an inspection of my car; even throw I was late because of my Pre Op at hospital. More
Purchased 2018 Subaru Great Service Great People Fast efficient and friendly Skylar was knowledgeable Jamar was fast efficient and professional I made a second pu Great Service Great People Fast efficient and friendly Skylar was knowledgeable Jamar was fast efficient and professional I made a second purchase and Skylar sent me to the right place and person More
Excellent Service Hudiberg's excellent service and representative Pete Hamather's persaonal attention keep me coming back for service on my Subaru Outback, now at 148,0 Hudiberg's excellent service and representative Pete Hamather's persaonal attention keep me coming back for service on my Subaru Outback, now at 148,000 miles. More
Always good service I've been going to Hudiburg Subaru for years now. Pete usually helps me, but Brian has also helped me in the past. They're honest, and they do care ab I've been going to Hudiburg Subaru for years now. Pete usually helps me, but Brian has also helped me in the past. They're honest, and they do care about your car. You will of course pay dealership prices, but often I'm ok with that since I know they'll do a great job on my car. More
excellent team I purchased my first Subaru 2 weeks ago. The sales team is the best I've ever worked with. The salesmen, Aaron Kleekamp and Skyler Schnell were both I purchased my first Subaru 2 weeks ago. The sales team is the best I've ever worked with. The salesmen, Aaron Kleekamp and Skyler Schnell were both extremely patient in helping me to choose exactly the vehicle to meet my needs and wants without any high pressure to buy. They worked with me over a weeks time frame. Negotiating the cost of the vehicle was easy and straightforward, Thank you!! The finance department...Jamar Covington worked hard to get me the best financing he could with no high pressure to purchase additional coverages, although I did :). Will definitely remember when its time to purchase again. Thanks Hudiburg Subaru!! More