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Cavender Subaru of Norman
Norman, OK
2,704 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,704 reviews
October 28, 2018
Kind and friendly I bought my 2018 Crosstrek Oct. 2017 and had the best experience. April 2018 I got my free 6 month maintenance, and it was ok (not great). Oct. 2018 I I bought my 2018 Crosstrek Oct. 2017 and had the best experience. April 2018 I got my free 6 month maintenance, and it was ok (not great). Oct. 2018 I got my free 12 month maintenance and was extremely pleased with the service, and the gentleman who helped me. The waiting room was nice and comfortable, I was able to work in quite. They did have a TV and restrooms attached to the waiting room. Overall I left feeling good about my Crosstrek and the love it had just received. More
by annamjohnson
Verified CustomerEmployees Worked With
Jeff I do believe.
October 27, 2018
Great great service, in and out no problems. Called regarding unusual noise, Subaru set up the appointment for the next day and a loaner and we were in and out in no time. These guys are truly p Called regarding unusual noise, Subaru set up the appointment for the next day and a loaner and we were in and out in no time. These guys are truly professional.... More
by RTAHUNA
Employees Worked With
Krista Jo Christian
October 27, 2018
Paco's The Best I didn't know what I wanted and had never been a Subaru owner before. Paco was amazingly knowledgeable, extremely patient, and helped work with me whe I didn't know what I wanted and had never been a Subaru owner before. Paco was amazingly knowledgeable, extremely patient, and helped work with me when I was a big flake. We'll be back again when it's time to replace my wife's Pilot. More
by CALABIM451
Employees Worked With
Ryan "Paco" Bhuvasorakul
October 27, 2018
Always very happy Brian always goes above and beyond. I'm am always so happy with everything and I think he's really a big part of that. Brian always goes above and beyond. I'm am always so happy with everything and I think he's really a big part of that. More
by KKLMIXON
Employees Worked With
Brian "coach"
October 27, 2018
Fast Service I got there on time for my appointment. They were ready for me when I got in. They did what they needed to and I was on my way in a very timely manner I got there on time for my appointment. They were ready for me when I got in. They did what they needed to and I was on my way in a very timely manner. Thank you for the great service! More
by Mike G
Employees Worked With
Brian Biehl
October 24, 2018
Anthony Rodriguez was an amazing salesman This might be my first review, ever. Anyway, I was seeking a very specific Subaru Outback model; even went to California and Colorado to purchase one, This might be my first review, ever. Anyway, I was seeking a very specific Subaru Outback model; even went to California and Colorado to purchase one, but only to have each one sold out from under me. Needless to say, I knew what I was looking for. Luckily, Hudiburg got one in, and honestly, I couldn’t be more happy with the experience. I generally have a distaste for salesmen, but Anthony was very honest and ended up getting me a really good deal. I can’t speak in behalf of any of the other salesmen, but I highly suggest requesting Anthony Rodriquez. He’s not your typical salesmen and seems to really care. More
by COLTAUSTIN45
Employees Worked With
Anthony Rodriguez
October 24, 2018
Good service Service manager Pete very attentive and good at answering questions. Took good care of my service appointment. Got my vehicle in for oil change quic Service manager Pete very attentive and good at answering questions. Took good care of my service appointment. Got my vehicle in for oil change quickly. More
by JERIEDMONDS
Employees Worked With
Pete
October 24, 2018
Fast and Friendly! Steven and Freddy were both so friendly and helpful. Steven made sure that we saw the exact car we wanted and Freddy was able to get an AMAZING deal w Steven and Freddy were both so friendly and helpful. Steven made sure that we saw the exact car we wanted and Freddy was able to get an AMAZING deal with our interest rate. They're so caring with their customers. We'll definitely be back for our next car purchase! Thank you so much! More
by KRISTENH
Employees Worked With
Freddy Londono, Steven McNeil
October 24, 2018
Great experience Professional at every level of the buying experience. Price was fair and ordering process was simple and efficient Sales staff was knowledgeable an Professional at every level of the buying experience. Price was fair and ordering process was simple and efficient Sales staff was knowledgeable and very trspndive with any questions, More
by MICHAEL
Employees Worked With
Ryan "Paco" Bhuvasorakul
October 22, 2018
Not interested in helping resolve their mistakes Purchased a Subaru outback from this dealership. Finance officer signed us up for an extended warranty that we specifically declined. Had to make a Purchased a Subaru outback from this dealership. Finance officer signed us up for an extended warranty that we specifically declined. Had to make a special trip back to dealership to sign a cancellation form. Called Finance officer back a couple of weeks later after we found out that the warranty had not been cancelled, left a message for him to call us back. He never did. 7 days later, we called Finance Officer again. He said he lost the form. He said he gave me a copy of it. He didn't. Called and spoke with the Finance Manager. He sent me the form. I faxed it and also emailed it back to him. I emailed him after I did it and asked him to let me know he received it. That was Friday. Today is Monday. I called him back, got his voicemail. I left a message. A couple of hours later, he emailed me and said he never received the fax or the email. I faxed and emailed the form again to him. Then I emailed him to request that he let me know if he did or did not get the form. Several hours have passed and I still have not heard from him. I had called the manager of the Subaru dealership on Friday also. He did return my call but I was unable to speak with him at that time. He said he was leaving and if he didn't hear from me on Saturday that he would call me back. He did not call me. When I got off work on Saturday, I called back to speak with him and he wasn't there. Haven't heard from him today. I am frustrated. I don't want to have to pay 3K for an extended warranty that I did not want. More
by ANNSMITH
Employees Worked With
Mr. Smith in Finance, D. Kemp Finance officer,
