Cavender Subaru of Norman
Norman, OK
Filter Reviews by Keyword
By Type
Showing 2,704 reviews
2019 Impreza Sport Excellent experience. Yes Experience. From the time I entered to the time I left, I was treated with patience, kindness and always heard. Everyone al Excellent experience. Yes Experience. From the time I entered to the time I left, I was treated with patience, kindness and always heard. Everyone always had a smile on their face despite if they were helping me or not. My sales person, Christian Saumty, was incredible! Paula, in the finance department, went above and beyond getting me what I deserved. Chris, the manager, sought out only the best bank to be lender. I couldn't have asked or prayed for things to go any better. I'm forever thankful for placing these three in my life at such a time of need. Thank you! I appreciate you all. Reagan Jacob's More
Good Service Service was great. Joe was helpful, when I said. Today I will wash my car, & he said we will do that. I appreciate the service. Service was great. Joe was helpful, when I said. Today I will wash my car, & he said we will do that. I appreciate the service. More
2nd time buyer I chose to buy a 2nd Outback, just like the one that had a fateful encounter with a full-sized buck deer, from the same dealership, as they were profe I chose to buy a 2nd Outback, just like the one that had a fateful encounter with a full-sized buck deer, from the same dealership, as they were professional and courteous to their buyers. No changes this time, either. Steven McNeil was a positive part of the Hudiburg experience. Freddy was helpful with financing as well. More
First time in. I just moved to the area and needed to get the Crosstrek serviced. My partner take her Forester to Hudiburg so that's where I went. Easy appointm I just moved to the area and needed to get the Crosstrek serviced. My partner take her Forester to Hudiburg so that's where I went. Easy appointment set up online, good communication reminders. Met with Brian and he checked me in, asking what I needed done to verify and if anything was going on that needed to be addressed. Got to hang out in the lounge, have some coffee and catch up on some work. Nice comfortable waiting area and the time flew by. Got done, paid and got on my way. Great experience. More
Excellent Super fast and friendly service! Would recommend them and will definitely go back as needed. Can’t beat free maintenance service and waiting room with Super fast and friendly service! Would recommend them and will definitely go back as needed. Can’t beat free maintenance service and waiting room with coffee. More
Great customer service experience Overall, we had a great buying experience. Steven was extremely knowledgeable about the Suburu Ascent. It was refreshing to talk with a salesperson Overall, we had a great buying experience. Steven was extremely knowledgeable about the Suburu Ascent. It was refreshing to talk with a salesperson who knew the product so well. We’ve been to a lot of dealerships through the process of deciding which car would be best for us and “knowledge of product” was not something many salespeople had. The actual purchasing process was okay. It was the typical dance of “walk away and *surprise* now there’s a discount from management”. I do think this old school sales method is ridiculous in today’s world of heightened transparency, but we played the game nonetheless. Probably should have continued to play it to get more of a discount, but I was tired. The best part of the o stall experience was after the purchase. Many salespeople are terrible with follow up and service after the sale. Steven went above and beyond. He’s remained engaged, thoughtful, and even drove to our house twice (once for a delivery of an add-on that came on late and the other was to drive our car back to the dealership to have a minor concern checked out by the service department). I’ve literally never seen that good of customer service from anyone in the car business. More
Always professional, timely, and helpful! Brian and the service team helped us with a quick service on our 2016 Subaru. Can’t say enough good stuff about my Subaru and Hudiburg! Brian and the service team helped us with a quick service on our 2016 Subaru. Can’t say enough good stuff about my Subaru and Hudiburg! More
Passenger airbag replacement Every person I encountered was very pleasant. It was obvious that this business is a great place to work and that each employee is valued. Every person I encountered was very pleasant. It was obvious that this business is a great place to work and that each employee is valued. More
So Fast & So Friendly! Brian was so nice and caring! Along with the other staff! And the service is so quick! I will absolutely be back in the near future! Brian was so nice and caring! Along with the other staff! And the service is so quick! I will absolutely be back in the near future! More
Always a pleasure taking my car here! Always great service here! I always feel like other dealerships are shady, but I never feel like that at the Hudiburg service department. I will go b Always great service here! I always feel like other dealerships are shady, but I never feel like that at the Hudiburg service department. I will go back. More