Cavender Subaru of Norman
Norman, OK
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Excellent Service The Service Advisors, Brian and Pete, are outstanding to work with! The Service Technicians do a great job in an efficient manner. The cost is always The Service Advisors, Brian and Pete, are outstanding to work with! The Service Technicians do a great job in an efficient manner. The cost is always reasonable. They take care with my vehicle. It is always cleaner when I pick it up the when I took it in! Great car and great dealership! More
Helpful, courteous, fair. Pete attended to our needs promptly and thoroughly. The price was less than quoted. The loaner car was helpful. The waiting area was adequate. We alwa Pete attended to our needs promptly and thoroughly. The price was less than quoted. The loaner car was helpful. The waiting area was adequate. We always leave feeling confident our car is in good shape. More
Title took to long The people were nice but they took to long to give us our title even after I called them 3 times and never called. I had to call them to send me my ti The people were nice but they took to long to give us our title even after I called them 3 times and never called. I had to call them to send me my title. More
Not so quick oil change Made an appointment for my oil change. Waited 15 mins to get paper work started. There are never enough seats in the waiting room and they are dirty. Made an appointment for my oil change. Waited 15 mins to get paper work started. There are never enough seats in the waiting room and they are dirty. The bathroom has a missing ceiling tile. It’s been missing for 4 months. I went and sat in the waiting area in the show room. My paper work was wrong I had to wait an additional 30mins after my car was ready for them to figure it out. More
Always great service I always recieve great service here. They always do a great job and usually done in a timely manner. Never a bad experience . Thank you!!!!! I always recieve great service here. They always do a great job and usually done in a timely manner. Never a bad experience . Thank you!!!!! More
Dirty air filter The service advisor would not let my decline of buying an air filter go! Also my service was done in 30 minutes for a full 12k mile check. I was suspi The service advisor would not let my decline of buying an air filter go! Also my service was done in 30 minutes for a full 12k mile check. I was suspicious but just thought they were quick - until my windshield fluid light came in the next day! When I called to ask for a follow up appointment to double check the services performed. I was told I could bring it in to ‘have them top off the windshield fluid.’ Not what I asked for and not satisfied. I can pour a bottle of fluid in the resubmit myself. Which is what I did More
good experience We were greeted and taken good care of promptly. Your waiting lounge is nice and I especially enjoyed your delicious, fancy coffee. It was yummy! I We were greeted and taken good care of promptly. Your waiting lounge is nice and I especially enjoyed your delicious, fancy coffee. It was yummy! I like your free oil changes and this was my first one. Thanks. Two of my friends recommended Subaru esp. the one who sent me to your dealership. More
smooth and efficient, great service, Steven was awesome Went above the "call of duty" locating me and making sure I was comfortable in my new car. Better customer service (and price) than competing dealersh Went above the "call of duty" locating me and making sure I was comfortable in my new car. Better customer service (and price) than competing dealership. Finance dept. lady was super too. More
Disappointed I utilized Hudiburg due to a recall. I cannot remember the name of the individual who was my point of contact, but I don’t care to remember. He was ru I utilized Hudiburg due to a recall. I cannot remember the name of the individual who was my point of contact, but I don’t care to remember. He was rude and unhelpful. A friend witnessed the encounter and shared my reaction. I purchased my Subaru in Santa Fe, NM (over 5 years ago) and was eager to interact with Hudiburg. Unfortunately, I will continue to utilize my mechanic in Lawton and will seek a different Subaru dealer for my next purchase. More
No pressure, professional service, informative They provided excellent service without the high pressure bulls*"#. They we're kind and informative. Plus they didn't mind us trying several vehicles, They provided excellent service without the high pressure bulls*"#. They we're kind and informative. Plus they didn't mind us trying several vehicles, used or new. The salesman was great and friendly. The manager Nathan was superb and was willing to go the extra mile to help US as people. Great job! More