Cavender Subaru of Norman
Norman, OK
Filter Reviews by Keyword
By Type
Showing 2,704 reviews
So my experience started with issues on a used car purchase and title never being received(not their fault) but after 45 days I decided to return the car which is legal right. The general manager cam purchase and title never being received(not their fault) but after 45 days I decided to return the car which is legal right. The general manager came out was polite and without hesitation took the car back. After the way they handled that I decided to buy a new car and they went above and beyond to make things right. Assuming they(sales and service) continue this level of excellence and customer service they have earned a long term customer. More
Quick and friendly! Make buying a breeze :)I was in and Quick and friendly! Make buying a breeze :) I was in and out in with my paperwork signed and completed in under and hour and a half. Quick and friendly! Make buying a breeze :) I was in and out in with my paperwork signed and completed in under and hour and a half. More
Service was excellent as usual. Wouldn't take my Subaru anywhere else. Loaner car was great. Pete in the service department is a pleasure to work with. anywhere else. Loaner car was great. Pete in the service department is a pleasure to work with. More
Great work by Jeff and my local Subaru dealership. I simply had some warranty recalls and they were done well before I had planned. I will be back, not only for service work but for parts as well. simply had some warranty recalls and they were done well before I had planned. I will be back, not only for service work but for parts as well. More
Great customer service I brought my car in for a recall, but I was also having problems connecting my new phone to the car, and he set that up for me. He is one of the sa I brought my car in for a recall, but I was also having problems connecting my new phone to the car, and he set that up for me. He is one of the sales/service guys - maybe his name is Joe? Sorry I can't remember. More
The team did a great job! I went in 20 minutes before close for a slow leak on my tire, they found a 3 inch nail near the sidewall, but still in the tread. So they were able to patch it at no cost (patch close for a slow leak on my tire, they found a 3 inch nail near the sidewall, but still in the tread. So they were able to patch it at no cost (patches free for Hudiberg customers). The whol thing took about 30-40 min (they worked late for me and my 1 year old daughter, which was much appreciated). More
recommed to buy a car but not service car Loved TJ! The finance department was great. The window tenting was great. Really impressed with the sells department. However the service department w Loved TJ! The finance department was great. The window tenting was great. Really impressed with the sells department. However the service department was rude and I wish to never go back to them. I had a brand new car and it had a small chip in the window, I was told to being it back the next day to get it fixed. I assumed to bring it to the service department for the repairs. I was wrong however instead of the service department helping me handle the mistake I was told "we don't allow pop-ins and if you didn't get an email you don't have an appointment". This was horrible service! This guy was so rude I will never go back to get service. I will take my business else where. More
Great experience I always have a great experience at Hudiburg Subaru. I needed an oil change and tire rotation, and that’s what I got. They pointed out some things I’l I always have a great experience at Hudiburg Subaru. I needed an oil change and tire rotation, and that’s what I got. They pointed out some things I’ll need to take care of on my next visit (like new brake pads), but there is no pressure to get unwanted service. The staff always remember my name, and I love how they’ve had the same central service staff for the past six years. That says a lot! More
Recalls Very friendly and informative on what needed to be done and how long it would take. They said about an hour but we were out in 45 minutes. Very friendly and informative on what needed to be done and how long it would take. They said about an hour but we were out in 45 minutes. More